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Syama Suite Sukhumvit 20

4.0 star property

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Photo gallery for Syama Suite Sukhumvit 20

Outdoor pool, pool umbrellas, pool loungers
Balcony
Interior
Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
392/40 Sukhumvit Road (Soi 20), Klongtoey, Bangkok, 10110
  • Terminal 21 Shopping Mall
    ‪8 min walk‬
  • Emporium
    ‪9 min walk‬
  • Queen Sirikit National Convention Center
    ‪2 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout curtains

Premium Suite

  • City view
  • 36.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Syama Suite Sukhumvit 20

Hotel with a fitness centre, a short walk to Terminal 21 Shopping Mall
An outdoor pool, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
Syama Suite Sukhumvit 20 offers 14 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch plasma televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Syama Suite Sukhumvit 20, you're just a quick walk from Terminal 21 Shopping Mall. Free WiFi in public areas, an outdoor pool and a gym are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Terminal 21 Shopping Mall and EmQuartier
Syama Suite Sukhumvit 20 offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Syama Suite Sukhumvit 20.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 for adults and THB 500 for children
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 500 for adults and from THB 500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Syama Sukhumvit 20 Hotel
Syama 20 Hotel
Syama Sukhumvit 20
Syama 20
Syama Sukhumvit 20
Syama Suite Sukhumvit 20 Hotel
Syama Suite Sukhumvit 20 Bangkok
Syama Suite Sukhumvit 20 Hotel Bangkok

Syama Suite Sukhumvit 20 Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 81 out of 229 reviews
Rating 8 - Good. 104 out of 229 reviews
Rating 6 - Okay. 30 out of 229 reviews
Rating 4 - Poor. 9 out of 229 reviews
Rating 2 - Terrible. 5 out of 229 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Randall

Stayed 2 nights in Nov 2024

10/10 Excellent

Seido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most convenient hotel to stay.very clean also. It is walking distance right in between Terminal 21 and EmSphere. 2nd time in Bangkok and I've stayed here both times.
Stayed 27 nights in Oct 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern has a small gym and pool
Stayed 5 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Quite Staff need more communication skills.
Stayed 4 nights in Sep 2024

2/10 Terrible

malis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
It is a horrible place. I lasted only 20 minutes I don’t think places like hotels.com should advertise places like this. Paid for 2 nights Stayed less than 20 minutes could not go out fast enough. For future travelers note There is no windows. There is no showers. Everywhere a sign that says must keep quiet after 9 pm. For god sake this is Bangkok we are talking about. For a place that offers nothing. They were very strict on noise levels. Zero chance of recommendation Total waste of 2 nights money. Note to fellow travelers. It’s is off the side street. Surrounded by bars and brothels and they say no noise sound funny to me
Stayed 2 nights in Aug 2024

8/10 Good

James alex

Liked: Cleanliness, staff & service
The girl who cleaned the room for me qas wondeful. Always happy and smiling with positve energy. Rememember to always tip for good service.
Stayed 26 nights in Jul 2024

10/10 Excellent

Hiromiti

Stayed 4 nights in Jul 2024

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants and massage
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room very spacious
Stayed 2 nights in Jul 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Wendell

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Jean-Luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Muhammad

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

binyomin

Liked: Cleanliness, staff & service, property conditions & facilities
the room was great, great bed and bath tub, lots of space, no real windows in the room but idk if like that for all rooms, pool was very small but was able to swim a bit, gym has very minimal equipment and i couldn't get the air conditioning to work but i didn't bring up that issue to staff
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable value for the price. Pics are accurate
Pros - Huge, clean, quiet room with a great bathtub and comfy bed. Friendly staff with speedy check in and out. One minute walk to the main road. Cons - Several brothel type bars and massage shops right outside. This didn't bother me but probably not great for people with kids. Stairs to the rooftop pool were extremely steep and a bit rickety. There was no natural light in the room.
Stayed 1 night in Jul 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, room comfort
Spacious
It was a great hide away place. Close to the Main Street and walking distances from bars.
Stayed 2 nights in May 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was not great! In and out for whole stay.
Stayed 2 nights in Apr 2023

6/10 Okay

Paul

Stayed 2 nights in Jan 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 3 nights in a room with a “city view” and “blackout curtains” listed in the amenities. When I arrived, the room had no window. Hair was on the floor of the room, in the sink and shower. I asked to switch rooms and was told the “city view” rooms were sold out. I’m not sure how you allow someone to book a sold out room and say nothing when the person checks in. I was shown another room that was also dirty. Asked for my money back, and was assured that I would get a full refund. I was given a copy of the email from the manager to Expedia stating that I would get a full refund. Later when I contacted Expedia, I was told the manager of the hotel had not authorized a refund. Even though I sent a copy of the email I had been given from the manager, I had to contact Expedia 3 more times about this. Each time, it was escalated to another department, and I received the same generic reply saying “sorry” they weren’t able to process the refund. After the 4th time, Expedia was able to get the refund approved. This took 3 weeks. I wonder how many people would have just given up and lost the money? This is a bad review on Expedia too. I have booked faithfully for YEARS, but I am considering switching fully to Agoda. One last remark on the hotel: when I was sitting in the lobby waiting for the manager to contact me about my refund, I watched the front desk attendant give the same dirty windowless room to the next traveler who had just walked in…without cleaning it. Enough said.

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and good location.

8/10 Good

John S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Keith

Liked: Cleanliness, staff & service
Air conditioning very poor . Unable to adjust. Was too hot in room
Stayed 3 nights in Jan 2020