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The Duchess Hotel

4.0 star property

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Photo gallery for The Duchess Hotel

Pool
Restaurant
View from property
View from property
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Langsuan Road, Lumpini, Pathumwan, 61, Bangkok, Bangkok Province, 10330
  • Lumphini Park
    ‪11 min walk‬
  • Pratunam Market
    ‪3 min drive‬
  • MBK Center
    ‪3 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room, 1 Bedroom, Kitchen, Park View

Superior Room, 1 Bedroom, Kitchen, Park View | City view

Superior Room, 1 Bedroom, Kitchen, Park View

  • 59 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Kitchen, City View

City view

Deluxe Room, 1 Bedroom, Kitchen, City View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Room

Studio Room | In-room safe, desk, blackout curtains, iron/ironing board

Studio Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Duchess Hotel

Hotel with free parking, near Lumphini Park
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
The Duchess Hotel offers 165 air-conditioned accommodations with DVD players and a safe. 42-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the overall property condition at The Duchess Hotel. During your stay, you're just a quick walk from Central Chidlom Department Store. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 11 minutes by foot from Lumphini Park and a 3-minute drive from Siam Center
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 592 square feet (55 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Duchess Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

This 4-star Bangkok hotel is smoke free.

The Duchess Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 592 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 23 2024 to December 31 2024 (dates subject to change):
  • Dining venue(s)
The property will be renovating from 23 January 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Duchess Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1800 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: THB 1800 (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned
The Duchess Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Duchess Hotel Bangkok
Natural Ville Aparthotel
Natural Ville Aparthotel Bangkok
Natural Ville Bangkok
Bangkok Natural Ville
Natural Ville Bangkok Hotel Bangkok
Natural Ville Hotel Bangkok
Duchess Bangkok
The Duchess Hotel Residences
Duchess Hotel

The Duchess Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 299 out of 735 reviews
Rating 8 - Good. 315 out of 735 reviews
Rating 6 - Okay. 92 out of 735 reviews
Rating 4 - Poor. 20 out of 735 reviews
Rating 2 - Terrible. 9 out of 735 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tareen

Liked: Cleanliness, room comfort
Clean and comfortable
Convenient location, close to great restaurants. Clean, friendly and easy
Stayed 2 nights in Dec 2023

8/10 Good

Tong Mui

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in one-room bedroom suite, suite is big and cozy. Hotel is undergoing reno at this time so the pool is closed. Gym is quite well equipped.
Stayed 2 nights in May 2023

8/10 Good

John

Stayed 2 nights in May 2023

10/10 Excellent

Aaron

Stayed 2 nights in Apr 2023

10/10 Excellent

Frederick, singapore

Liked: Cleanliness
Stayed 4 nights in Apr 2023

8/10 Good

Jacinta

Liked: Cleanliness
I liked the accessibility; also the one bedroom was comfortable. Some flaws due to undergoing renovations I guess, but overall it was a pleasant stay.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kristin

Liked: Cleanliness, room comfort
Great Hotel & Excellent Value!
My husband and I stayed here in January and we were very happy! We chose the largest suite available because we were working every day on our laptops. I searched high and low online, and can honestly say for the dates we needed, this was by far the best value for the square footage of the space we required! And, because just next door a brand new condominium and hotel have been built, you're literally a few steps away from luxury dining, including a grocery store, cafes, coffee shops, hair salon and more. I think this hotel is actually a hidden gem. Because if you're staying long term and require extra space, maybe even to cook yourself breakfast or if you've got kids and need the flexibility of having a kitchen too, etc, then this place is great! Also the staff were fab. Front counter, housekeeping, and especially one of the guys who works the front... he would grab us a taxi, open the doors, etc. Very kind and fun guy. The hotel is a short walk to the BTS, and if you're in need of the famous Starbucks, there's one a few minutes on the way to the BTS, along with a Taco Bell even. LOL. A couple stops on the Bangkok Sky Tramway and you're at Siam Paragon. Boom! (Oh, and if you're coming the opposite direction on the other one, you can walk through the hotel opposite. Google Maps doesn't show it as a walking option, it's it's 100% good and safe too!) I would definitely recommend this place and would stay here again when in Bangkok next.
Stayed 2 nights in Jan 2023

10/10 Excellent

Long

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful room and spacious. Good air conditioning and water pressure with both a shower and a tub. Best part was it came with a washer/dryer.
Stayed 3 nights in Feb 2023

10/10 Excellent

David

Stayed 3 nights in Jan 2023

6/10 Okay

Taryn

Liked: Cleanliness
Disliked: Amenities
Pool has numerous large areas of tiles missing...requiring maintenance. The business centre was closed. The 12th & 27th floor were under maintenance construction...noisy at times, but hours limited 10am - 4pm. Breakfast is at a sister hotel....not great food. Being handed a "coupon" for breakfast was actually an act of "billing" to your room.If in fact you decided NOT to attend the sister hotel for breakfast, but walked onto another cafe... not until check out would you become aware of having been billed . The hotel site advertises a restaurant...when actually it is closed . The booking site says to email hotel directly for any special requirements...hotel does not respond to emails ! Staff, generally were very nice. Two staff were open to being as helpful as possible to clear up misunderstanding re: breakfast billing and also the lack of a business centre...allowing the use of front office computer. Security was also attentive re: gaining a taxi or getting across busy roads, as was concierge helpful and engaging with maps etc. I wouldn't stay there again due to the false image the hotel gives through their advertising images. Even the hotels Welcome on the television is advertising a restaurant , business centre and luxurious pool area....false.

6/10 Okay

sze wei

Travelled with group
Liked: Cleanliness, property conditions & facilities
nice and clean rooms, staffs are polite, helpful and friendly

10/10 Excellent

Ayoola

Business traveller
Liked: Cleanliness, room comfort
Nice hotel
Great hotel, was on the 24th floor, great view
Stayed 3 nights in Jul 2022

8/10 Good

Brett

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Benedict

Business traveller
Liked: Cleanliness, room comfort
Spacious, value, location
Spacious rooms and good location near Lumpini Park and close to Chitlom and Central Embassy. Very nice and professional staff. I skip the breakfast but the bar is popular. Nice gym and swimming pool. Some rooms are tired but overall reflects good value for long stay business traveller or families.
Stayed 10 nights in Mar 2020

8/10 Good

Marianne

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

JH, Singapore

Business traveller
Liked: Staff & service
The front entrance looked ok. Check in was acceptable but not great. But the room(studio) was not. The next building was too close and could not open the curtain. All day no sunlight. Lights were deem. Shower leaking. Sewerage smelled. No where to hang towel. House keeping calls to check if I wanted house keeping even though "Do not Disturb" sign was hanging. Very noisy. Very mediocre breakfast.which I got fed up after twice.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not updated !
Stayed 2 nights in Feb 2020

10/10 Excellent

JRalph, Durango, Co

Liked: Cleanliness
It was great having a 1 bedroom suite while visiting Bangkok & this was a very convenient location w/a short walk to the BTS train & lots of shopping nearby. We found it easy get anywhere from here (the train was easier than taxis & we didn’t have to argue about not going to the tuktuk driver’s store) They have a very relaxing pool area and a very good breakfast
Stayed 4 nights in Feb 2020

10/10 Excellent

Joy, Minnesota

Travelled with family
Liked: Cleanliness, amenities
The service is very good. I even got two rooms updated to one large family condo. Very satisfied.
Stayed 2 nights in Jan 2020

10/10 Excellent

Chaturaka, Sydney, Australia

Travelled with family and small children
Liked: Cleanliness, amenities
It was in the city centre and really convenient. The room (superior room) as big with a seperate lounge area and a bedroom
Stayed 3 nights in Jan 2020

10/10 Excellent

Giuseppe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and easy to move around convenient place to stay, specially if you are with family
Stayed 2 nights in Jan 2020

8/10 Good

Yew Pin

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The property is well-located and generally well-kept. The Hen and the Egg Restaurant across the street served delicious egg dishes for breakfast. Also there are a number of cafes in the new Kempinski development next door. Access to the BTS sky train is within walking distance to two stations or a quick taxi ride to one of them. It's a short walk to Lumpini Park as well. Our group had a couple of rooms. One had a foul odor. The solution from the front desk was a bottle of air freshener spray from housekeeping which didn't solve the problem. The smell seemed to emanate from the air conditioner so I suspect that it had a plugged condensation line and was growing something putting off the odor. Cleanliness of the rooms wer a bit above average for a Thai hotel. But that means it could be improved upon. Housekeeping should remember to close (or open) doors as the case may be to pick up dust and hair that accumulates in those corners/spaces. Also a more thorough cleaning of the bathroom floor would be advised. Overall, a decent place for the central location.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Stayed 6 nights in Dec 2019