6/10 Okay
Laurence
9 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Noise Alert
HG City Suites is really well located, receoption was very good and the room selected 30m2 was nice, clean and very well equipped. All started well.
We booked for two nights, Unfortunately starting on Saturday and perhaps the room was on the wrong side of the hotel albeit on 6th floor. Firstly There is a tapas bar, La Esquina Tapas Bar that has tables outside and the noise was considerable until quite late, perhaps midnight. That would have been almost ok had it not been for the Otto Zutz club disco just around the corner. The noise, mainly from people stepping out into the street (no doubt to smoke) was excruciating and did not stop until about 5.30am. I am a fairly sound sleeper and managed to get a few hours sleep but my partner, who is not, did not sleep a wink.
We did raise this to the very nice receptionist and she did try to reassure us that there would not be another event on the Sunday night but I checked their website and there was an event on the Sunday so we decided just to leave early on Sunday evening, not to face a repeat.
Clearly this is out of the control of the hotel and I have great sympathy for them but guests do need to know. Unless something changes with the club (which is unlikely as it has been going since 1985) or only quiet rooms are offered on weekends, I would avoid booking on the weekend. Frankly, I would have no objection staying again but only if I knew the club was not opening that night.
Laurence
Stayed 2 nights in Dec 2024