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GAIA Hotel Basel - the sustainable hotel

4.0 star property
VIP Access

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Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Reception
Comfort Double or Twin Room, 1 Bedroom | View from room
Restaurant
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Room service

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Map
Centralbahnstrasse 13-15, Basel, 4002
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed | Premium bedding, free minibar, in-room safe, desk

Economy Single Room, 1 Single Bed

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, free minibar, in-room safe, desk

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom

Comfort Double or Twin Room, 1 Bedroom | Premium bedding, free minibar, in-room safe, desk

Comfort Double or Twin Room, 1 Bedroom

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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The price is €290
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includes taxes & fees
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About this property

GAIA Hotel Basel - the sustainable hotel

Hotel in Basel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, massage/treatment rooms and a business centre.
GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The free breakfast at GAIA Hotel Basel - the sustainable hotel gets high marks from our customers. During your stay, you're just a quick walk from Via Gottardo. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Indulge with hot stone massages or reflexology at Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Via Gottardo and BIS Tower
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
GAIA Hotel Basel - the sustainable hotel offers its guests a full-service spa and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly GAIA Hotel Basel - the sustainable hotel. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to noon.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10 AM on weekdays and 7 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 503 out of 609 reviews
Rating 8 - Good. 82 out of 609 reviews
Rating 6 - Okay. 12 out of 609 reviews
Rating 4 - Poor. 4 out of 609 reviews
Rating 2 - Terrible. 8 out of 609 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Stayed 2 nights in Nov 2024

10/10 Excellent

Geoffrey, Newbury

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Nov 2024

10/10 Excellent

Erzsebet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient being across the road from the train station and very good soundproofing because I couldn't hear anything inside the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sherry, Lincoln

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Travelled with family
The hotel was very charming, and the service was great. The room was very clean and had nice amenities, including a refrigerator with beverages. The bed was very comfortable, but a little too warm for me. Breakfast was included but, unfortunately, we didn’t have time to partake. Would definitely recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Shari

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely hospitable and welcoming. The location was perfect for using public transportation around the city. The room was cozy and clean, and the breakfast buffet was simply superb! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Quiet, classy, lovely! The front desk staff, doorman and bartender were all so friendly and helpful. We felt at home immediately. Rooms are impeccable- so clean and beautifully decorated (as is the entire hotel)! Lovely little perks: little chocolate cakes in our room, welcome drink vouchers for the bar. Would definitely recommend The Allure and hope to return someday.
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Travelled with group
Liked: Amenities
Convenient location. The room was large but not easy for a couple with bad knees…bedroom and bath upstairs. Other than that we liked the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ena

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Convenient to train station. Great breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to the train station (across the street) with excellent breakfast. Room is clean but very small. Bathroom has a rickety shower door.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the restaurant at the corner Alte Post the people were wonderful and the food was amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - across the street from the train station. Exceedingly friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent service. Large room
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel to stay while in Basel. The service, rooms and breakfast were excellent. Close to the train station and trams, so it was very easy to get around. Id stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather, Olathe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast and the convenience of being near the train station and trams.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The included breakfast was way above expectation.
Stayed 1 night in Nov 2024

10/10 Excellent

Birgit

Liked: Cleanliness, amenities, property conditions & facilities
Great ambiance and fantastic breakfast Very friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and nice quiet room close to train station
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Property conditions & facilities
There was an odd smell all over the building like middle eastern food. Other than that. It was great. The desk managers were very, very helpful and knowledgeable.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Extremely helpful and accomodating staff, particularly Patrick.
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024