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Holiday Inn Basildon by IHG

4.0 star property

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Photo gallery for Holiday Inn Basildon by IHG

Bar (on property)
Lobby lounge
Exterior
Property amenity
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Cranes Farm Road, Waterfront Walk, Festival Leisure Park, Basildon, England, SS14 3DG
  • Festival Leisure Park
    ‪4 min walk‬
  • Hollywood Bowl Basildon
    ‪8 min walk‬
  • Eastgate Shopping Centre
    ‪5 min drive‬
  • London (SEN-Southend)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Accessible (Accessible Tub) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Basildon by IHG

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Basildon by IHG offers 149 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Basildon by IHG. During your stay, you're just a quick walk from Festival Leisure Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 12 meeting rooms
  • Steps from Festival Wakeboard Park and Festival Leisure Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 12 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the eco-certified Holiday Inn Basildon by IHG. Parking is available for a fee.

This 4-star Basildon hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Holiday Inn Basildon by IHG has a restaurant on site.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Lift
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basildon Holiday Inn
Holiday Inn Basildon
Holiday Inn Hotel Basildon
Holiday Inn Basildon Essex
Holiday Inn Basildon Hotel Basildon
Holiday Inn Basildon Hotel
Holiday Inn Basildon
Basildon By Ihg Basildon
Holiday Inn Basildon by IHG Hotel
Holiday Inn Basildon an IHG Hotel
Holiday Inn Basildon by IHG Basildon
Holiday Inn Basildon by IHG Hotel Basildon

Holiday Inn Basildon by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 774 reviews
Rating 8 - Good. 251 out of 774 reviews
Rating 6 - Okay. 137 out of 774 reviews
Rating 4 - Poor. 53 out of 774 reviews
Rating 2 - Terrible. 45 out of 774 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Salam, Rugby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold room at night. I could not sleep, I could not turn temperature up.
Stayed 1 night in Dec 2024

10/10 Excellent

babajide

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Business traveller
Disliked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Mark, Fakenham

Liked: Staff & service
Disliked: Cleanliness
The hotel cancelled my room at 8pm on the day of arrival whilst on my way. The alternative offered was deplorable, I will not be booking Holiday Inn again if possible.
Stayed 1 night in Dec 2024

6/10 Okay

Ralf

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Ralf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Ben

Travelled with family
Liked: Amenities
Good stay - good proce
Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular
recently moved put of the area but still need to come to office so have been staying at the Holiday Inn one night a week , find the whole experience really good,it has everything I need and the staff are very welcoming.
Stayed 1 night in Nov 2024

8/10 Good

JOY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay again
I was upgraded to a King bed room which was lovely the only downside was I could not get the shower to work.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

4/10 Poor

JTF WIRELESS

Business traveller
Liked: Cleanliness, staff & service, room comfort
As is the case with most hotel rooms, the aircon didnt work. and the radiator didnt work either. The check in process took way too long Perfectly adequate hotel thou
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business travellers.
Stayed 2 nights in Nov 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Hit with expensive unannounced parking fees.
Hit with a car park charge that was never there before and was not advertised. I am a member and frequent user in the past. The parking was about 12%.
Stayed 1 night in Nov 2024

4/10 Poor

jAmes

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Steve

Stayed 1 night in Oct 2024

10/10 Excellent

Rianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place but Im pretty sure the last person to stay in room 111 vomited quite violently as yhere were dried splatters up the wall. Aside from this, everything was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Emily

Stayed 2 nights in Oct 2024

4/10 Poor

Salam, Rugby

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Travelled with family
X
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in May 2024