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Crowne Plaza Basingstoke by IHG

4.0 star property

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Photo gallery for Crowne Plaza Basingstoke by IHG

Exterior
Bar (on property)
Exterior
Standard Room, 1 Double Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free WiFi
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Old Common Road Black Dam, Basingstoke, England, RG21 3PR
  • The Anvil
    ‪3 min drive‬
  • Festival Place
    ‪4 min drive‬
  • Milestones Museum
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for Premium Room

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed (Lounge Access)

Room amenity

Standard Room, 1 Single Bed (Lounge Access)

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Room amenity

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

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About this property

Crowne Plaza Basingstoke by IHG

Hotel in Basingstoke with 24-hour fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Crowne Plaza Basingstoke by IHG offers 141 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
During your stay at Crowne Plaza Basingstoke by IHG, you'll be within walking distance of Willis Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at 1449 Restaurant
  • Full breakfast served daily for a fee
  • Amenities include a business centre, 10 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Basing House and a few minutes from Wote Street Willy
Crowne Plaza Basingstoke by IHG offers its guests a sauna and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Crowne Plaza Basingstoke by IHG. Free self parking is available.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.
1449 Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 1449 Restaurant

Things to do

  • 24-hour gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Early check-in fee: GBP 50.00 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Hilton
Crowne Plaza Basingstoke Hotel
Hilton Hotel Basingstoke
Basingstoke Hilton International
Hilton Basingstoke Hampshire
Hilton Basingstoke Hotel Basingstoke
Hilton International Basingstoke
Hilton Basingstoke Hotel
Crowne Plaza Basingstoke
Crowne Plaza Basingstoke by IHG Hotel
Crowne Plaza Basingstoke an IHG Hotel
Crowne Plaza Basingstoke by IHG Basingstoke
Crowne Plaza Basingstoke by IHG Hotel Basingstoke

Crowne Plaza Basingstoke by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 241 reviews
Rating 8 - Good. 87 out of 241 reviews
Rating 6 - Okay. 21 out of 241 reviews
Rating 4 - Poor. 13 out of 241 reviews
Rating 2 - Terrible. 4 out of 241 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2021

8/10 Good

Tracy

Stayed 1 night in Jul 2021

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff responded to some extra needs effectively and respectfully and kindly. Covid restriction were carried through well. Friendly, clean, calm and welcoming.
Stayed 1 night in Jul 2021

10/10 Excellent

chuma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, clean and staff very helpful
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just an easy pleasant experience
Stayed 1 night in Jun 2021

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant stay for business.
Stayed 1 night in Jun 2021

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Adam

Stayed 2 nights in Jun 2021

8/10 Good

Lynelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice overall
The hotel has been refurbished to a very high standard and for the standard room I had, complete with all the amenities including safe and mini fridge, i am glad i didnt get an exec room as this was perfectly acceptable. Really liked it here Downsides, the mattress was a little hard for my comfort and i had back ache. Also didnt like the AC heating as it really dried the air out in the room
Stayed 5 nights in Jan 2021

6/10 Okay

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Ok for a night, no more and not again.
Looks old and feels old. There for 2 nights. Breakfast finishing at 9am, heating not working, door wouldn’t lock and the movie service wasn’t working. Bed is hard as well. All in all, not going back.
Stayed 2 nights in Oct 2020

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coping well with the rules
The staff, coping with all the virus limitations, were always friendly, hard-working and considerate. They couldn’t stop the hotel looking rather bald, and obsessed with hand sanitizer. We wanted the hotel to succeed, which it deserved.
Stayed 4 nights in Oct 2020

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip mould around the window however
Stayed 4 nights in Sep 2020

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one
Check in was straight forward, Very helpful staff, informative good covid measure that work. Standard room was a little on the small size but clean, modern and well equipped.
Stayed 1 night in Sep 2020

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Safe clean friendly comfortablE
Fantastic hotel. Safe, clean, friendly, comfortable.
Stayed 1 night in Sep 2020

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ery pleasant stay
These guys have it sorted regarding running a hotel under COVID-19. Really pleasant stay. Thank you
Stayed 1 night in Aug 2020

8/10 Good

Jane

Stayed 2 nights in Jun 2020

10/10 Excellent

TonyLonsdale, Sunderland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the executive room we had was very smart. Hope to return soon.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stay at Basingstoke
Comfortable room and efficient services
Stayed 2 nights in Feb 2020

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for local amenities. Pleasant staff. Well equipped room.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was spacious and well decorated but not very clean. There were lots of hairs in the shower, the bed sheets had various stains and the carpet hadn't been hoovered. There is a main road out the front of the hotel so as our room was on the front it was quite noisy with traffic sounds. The restaurant is very overpriced and food is not good quality or true to description. Restaurant staff were also rude and unfriendly. The breakfast was expensive but very nice and staff were very friendly and helpful. Reception staff also friendly.
Stayed 1 night in Jan 2020