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Planet Holiday Hotel & Residence

4.0 star property

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Photo gallery for Planet Holiday Hotel & Residence

Lobby
Lobby sitting area
Exterior
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
Jl. Raja Ali Haji, Sei Jodoh, Batam, 29432
  • Nagoya Hill Mall
    ‪12 min walk‬
  • Harbour Bay Ferry Terminal
    ‪20 min walk‬
  • Grand Batam Mall
    ‪4 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪20 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Triple

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room Triple

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, in-room safe, desk, iron/ironing board

Premier Suite

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Adjoining Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Adjoining Deluxe Room

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed OR 1 Double Bed

View all photos for Premier Suite

Bathroom | Deep-soaking bathtub, free toiletries, towels

Premier Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Planet Holiday Hotel & Residence

Boardwalk/promenade hotel with 4 restaurants and full-service spa
4 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a nightclub, a fitness centre and a bar/lounge.
Planet Holiday Hotel & Residence offers 282 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. This Batam hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Natural. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Planet Holiday Hotel & Residence, you'll be within walking distance of Nagoya Hill Mall. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at KK Sky View
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, massages or aromatherapy at Natural
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 12 minutes by foot from Nagoya Hill Mall and a 3-minute drive from Harbour Bay Ferry Terminal
  • Free local-area shuttle service
Planet Holiday Hotel & Residence offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A children's pool, a nightclub, and a fitness centre are also featured at the business-friendly Planet Holiday Hotel & Residence. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
KK Sky View – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.
De Venus – This café specialises in international cuisine and serves breakfast, lunch and dinner.
Shiang Palace – This restaurant specialises in Chinese cuisine and only serves dinner.
Arirang – This restaurant specialises in Korean cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 110,000 for adults and IDR 60,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arirang
  • De Venus
  • KK Sky View
  • Shiang Palace

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planet Holiday Hotel & Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 110000 for adults and from IDR 60000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Rollaway bed fee: IDR 350000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam

Planet Holiday Hotel & Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 101 out of 277 reviews
Rating 8 - Good. 117 out of 277 reviews
Rating 6 - Okay. 36 out of 277 reviews
Rating 4 - Poor. 15 out of 277 reviews
Rating 2 - Terrible. 8 out of 277 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Seah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Limited dining seats during bfast time. None parking space for the staying at htl
Stayed 1 night in Dec 2024

10/10 Excellent

Richie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mohamad Halim

Disliked: Property conditions & facilities
Old Hotel
Stayed 3 nights in Nov 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities
Got no seats at ground floor during breakfast time. Limited car park space. Room service was very late. No towel after the room service. Must ask then got towels .
Stayed 2 nights in Nov 2024

8/10 Good

KOK WAH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious. The reception staff are very helpful. taxis are eaily available
Stayed 2 nights in Oct 2024

10/10 Excellent

KAH LOKE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

KAH LOKE

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Bath in the room was a bonus
Big comfortable rooms. Goid location Very friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the club was a bit loud. We were at level 12 but could still hear it.
Stayed 2 nights in Aug 2024

10/10 Excellent

wong

Stayed 1 night in Aug 2024

10/10 Excellent

Richie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel
Limited parking space. Bfast got no seat. Room service was bad. Always no cleaning room when out and was informed the room service guys and front counter.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim Chye

Stayed 2 nights in Jun 2024

6/10 Okay

Abdul Ghani

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Seah

Disliked: Cleanliness, property conditions & facilities, room comfort
Parking alway full. For guest should be special for the free parking on site
Stayed 2 nights in May 2024

6/10 Okay

MD

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was bad. Noisy room. Toilet was not clean and smell.
Stayed 2 nights in May 2024

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ripon

Travelled with group
Liked: Staff & service, property conditions & facilities
Stay okay
Stayed 2 nights in Apr 2024

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel breakfast was bad. Half boiled egg not properly done. Sink drainage water was slow . Room service was late
Stayed 2 nights in Apr 2024

10/10 Excellent

Sriram

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place with clean rooms and good facilities.
Stayed 1 night in Apr 2024