Zamzam Hotel and Convention

3.0 star property

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Photo gallery for Zamzam Hotel and Convention

Outdoor pool
Front of property – evening/night
Deluxe Suite, 1 Bedroom, Balcony, Mountain View | Pillow-top beds, minibar, in-room safe, desk
View from room
Reception

Reviews

5.0 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Jl. Abdul Gani Atas, Kelurahan Ngaglik, Batu, East Java, 65311
  • Museum Angkut
    ‪11 min walk‬
  • Jawa Timur Park 2
    ‪3 min drive‬
  • Batu Secret Zoo
    ‪6 min drive‬
  • Malang (MLG-Abdul Rachman Saleh)
    ‪62 min drive‬

Room options

Superior Room

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

Family Room

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Executive Suite, 1 Bedroom, Accessible, Bathtub

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

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About this property

Zamzam Hotel and Convention

Clothing-optional hotel with spa services and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli and coffee/tea in a common area.
Zamzam Hotel and Convention offers 76 air-conditioned accommodations with minibars and a safe. Beds feature pillowtop mattresses. Satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Zamzam Hotel and Convention, you'll be within walking distance of Museum Angkut. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Panderman Resto
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 11 minutes by foot from Museum Angkut and a 3-minute drive from Jawa Timur Park 2
  • Airport, railway station and theme park shuttle service available for a fee
Zamzam Hotel and Convention offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and karaoke are also featured at the family-friendly Zamzam Hotel and Convention. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee. Self parking is free.

The hotel hosts a free manager's reception daily.
Panderman Resto – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Panderman Resto

Things to do

  • Children's pool
  • Karaoke
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

Room amenities

Bedroom

  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 120000 for adults and from IDR 60000 for children
  • Airport shuttle fee: IDR 399000 per vehicle (one way)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Zamzam Hotel and Convention offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that clothing is optional at Zamzam Hotel and Convention.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Zamzam Hotel Convention Batu
Zamzam Hotel Convention
Zamzam Convention Batu
Zamzam Convention
Zamzam And Convention Batu
Zamzam Hotel and Convention Batu
Zamzam Hotel and Convention Hotel
Zamzam Hotel and Convention Hotel Batu

Zamzam Hotel and Convention Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Mohd, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort
Near to at least a couple of attractions, Muaeum Angkut and Agrofarm.
Stayed 2 nights in Aug 2018

6/10 Okay

Parag

Liked: Cleanliness, staff & service, room comfort
ZamZam - NOT a value for money
The carpet in the reception and on to the staircase is dirty. The room was large but lacked warmth. The flooring was tiled which gave the room a cold look. The shower area though had curtains was not separate from the rest of the bathroom, making the whole floor wet. No hand towels were provided, only a box of tissues. Light seeped in early in the morning through the glass pane of the door leading to the balcony (no curtains provided there) and also in the night from the corridor outside through the glass pane above the door. A noisy place - chatter from the other guests in the reception area could be heard into the room. A very poor location - it is in a very quiet neighbourhood and within miles of literally no commercial activity. The water in the swimming pool appeared dirty.
Stayed 3 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Wet bathroom hate it!
Hotel was loud! Lobby music could here in my room. Not worth the price and can't afford free water? Come on!!! Wet bathroom!!! Nothing worse than wake up to pee and step on a wet floor because the shower drain is beside the toilet. I would never stay there again

4/10 Poor

Dominik, München

Disliked: Cleanliness, property conditions & facilities, room comfort
Gut für Veranstaltungen, mittelmäßig für Erholung
Das Hotel macht auf den ersten Blick einen sehr guten Eindruck, allerdings gab es für mich ein paar unschöne Details. Das Zimmer war schön groß mit kleiner Terrasse Richtung Pool, allerdings wurde es mit der Sauberkeit nicht so genau genommen. Das Fliesenmuster im Bad versteckt sehr gut den Schmutz, unter der Couch tauchten Haare und Staub auf. Das Bett war sauber, aber leider viel zu hart und für mich zu unbequem um erholsam zu schlafen. Dazu kam, dass ich um den 1. Mai dort war, was auch in Indonesien ein Feiertag ist - das Hotel war gut besucht und es wurde Abends gefeiert, was nicht zu überhören war. Für Veranstaltungen ist das Hotel gut geeignet, wer Ruhe haben möchte sollte ein anderes Hotel wählen. Die Aussicht über Batu ist toll, allerdings gibt es wenig Aussichtspunkte im oder um das Hotel. Zu Fuß kommt man in 15-20 min zum Transport - Museum, in die Stadt dauert es noch mal so lange. Taxi ist sehr günstig, hat aber eine Mindest-Pauschale von 30k IDR. Grab kostet die Hälfte, ist aber nicht immer/überall verfügbar.