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Redwall Hotel

3.0 star property

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Photo gallery for Redwall Hotel

Front of property
Reception
Hallway
Lobby
Business Deluxe King or Twin Room | Minibar, in-room safe, desk, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
No.31 North Shatan Street, Dongcheng District, Beijing, Beijing, 100009
  • Forbidden City
    ‪7 min walk‬
  • The Palace Museum
    ‪15 min walk‬
  • Wangfujing Street
    ‪16 min walk‬
  • Beijing (PEK-Capital Intl.)
    ‪42 min drive‬

Room options

View all photos for Executive Standard King Room

Minibar, in-room safe, desk, blackout curtains

Executive Standard King Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Delux King or Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Delux King or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Deluxe Suite Room

Executive Deluxe Suite Room | Minibar, in-room safe, desk, blackout curtains

Executive Deluxe Suite Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Classic Room

Business Classic Room | Minibar, in-room safe, desk, blackout curtains

Business Classic Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Deluxe King or Twin Room

Business Deluxe King or Twin Room | Minibar, in-room safe, desk, blackout curtains

Business Deluxe King or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Exterior

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includes taxes & fees
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About this property

Redwall Hotel

Hotel with free parking, a short walk to Forbidden City
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms and a business centre are on-site.
Redwall Hotel offers 191 accommodations with minibars and laptop-compatible safes. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Redwall Hotel, you're just a quick walk from Forbidden City. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 7 minutes by foot from Forbidden City and a 1-minute drive from Wangfujing Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, a meeting room, and limo/town car service.

WiFi is free in public spaces. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Redwall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Beijing hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.
Hongqiang Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: CNY 48 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hongqiang Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting room

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 150 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 48 per person
  • Rollaway bed fee: CNY 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Redwall Beijing
Redwall Hotel
Redwall Hotel Beijing
Beijing Red Wall Hotel
Hotel Red Wall
Red Wall Beijing
Red Wall Hotel Beijing
Redwall Hotel Hotel
Redwall Hotel Beijing
Redwall Hotel Hotel Beijing

Redwall Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 71 out of 494 reviews
Rating 8 - Good. 178 out of 494 reviews
Rating 6 - Okay. 138 out of 494 reviews
Rating 4 - Poor. 71 out of 494 reviews
Rating 2 - Terrible. 36 out of 494 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Tim, Brusbane

Disliked: Cleanliness, property conditions & facilities, room comfort
Four walls, a roof and a locked door
The hotel might have been a 3 star rating 20 years ago. Since then the only refurbishment has been to replace the television. The whole interior needs to the stripped out and renovated. The shining light was the laundry which removed a bad stain from a shirt.

10/10 Excellent

JAMES H, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Beijing last week
The staff is professional and do make the efforts to be hospitable and accomadating. Be patient and smile and the same will be returned. Beware of the money exchange rate. When the various drivers say '3' be sure it is not '300'. It may be $.50 or $5.00. Get the hotel to call you a cab. Men: beware of women who ask "where you from". These little darlings, work at getting a lot of your money. Get it, it is a scam. Overall great visit. Schedule time to rest, the excursions can be exhausting.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good location, close to forbidden city
Reception stuffed our booking and put us in a twin room, we booked a double room for a 6 night stay. At first we thought we'd just roll with the punches but upon closer inspection, the beds were dirty (still had hair from the previous guests in them), the bathroom was filthy. Asked to change room, hotel put us up in a different wing, in a cleaner-ish room but closer to the street. On Saturday and Sunday morning, it gets very noisy from the tour groups and tour buses on the street. The tour desk at the hotel were a joke. We booked an acrobatic show and rented a private car to go to the Great Wall. The driver didn't speak English (we assured he would) and literally begged for tips. The acrobatic show was a one-way drive, we wouldn't have minded if only we were told about it when booking. We had to arrange our own taxi for the return leg. Taxis seem to be very picky with fares in Beijing. For the Great wall day trip, again, we weren't told that we would have to fork out extra for the tolls (both ways). That's after deciphering what the driver was trying to say. Not his fault this time, but the tour operator somehow "forgot" to tell us these 'minor' details, even after we asked for confirmation that everything would be taken care of.

8/10 Good

Galen, Terrebonne, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I had a very good stay and hotel staff were very helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Jackie, Jane & Scott from Brisbane, Australia
We were pleasantly surprised by the hotel. As we hadn't paid much we were a bit concerned however the room was clean and the staff made up the room everyday. The staff were friendly, even with the language barrier we managed to work things out. Lots of smiling, signing and nodding. The hotel is a little shabby around the edges and could use an upgrade but don't let this put you off booking.

4/10 Poor

Douglas, Tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities
Past it's prime
Hotel is well past it's prime. Dark hallways, peeling wallpaper, unfriendly staff. Despite showing my Hotels.com reservation confirmation it took five staff and twenty minutes to find my information. Close to the Forbidden City and only worth the money if you pay less than half of the insanely high regular room rates.

6/10 Okay

Kon L.

Liked: Staff & service
Great location near the Forbidden City
Great location, within walking distance of the Forbidden City. The lobby/check-in area was nice. Room was small and lighting was quite dim. Breakfast was buffet style with good Chinese and Western selections. Concierge was very helpful, helped us arranged a private car and driver for a day trip to the Great Wall at Mutianyu and the Summer Palace at a very reasonable price. If you will be out sight-seeing most of the day, this is definitely a practical and economical lodging option.

6/10 Okay

John, Dubai

Liked: Cleanliness
Non English speaking
Hotel was just OK. Hardly anyone speak English. Room is very small size Taxi and Motor riksha drivers near hotel dont speak English and are very rude. Taxi and motor riksha drivers near hotel cheat you asking for Euro and US$

4/10 Poor

Jerry, China 10 years

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but crap service and facilities
I booked the economy King sized room to find that not only was it the size of a postage stamp but the bed was not much bigger than a single bed. the entire room stank of smoke and when I complained about it was told there were no other rooms available, despite the hotel appearing to be less than 20% full. Certainly there were not many people wandering around the hotel corridors or lobby at an time and the reception didn't appear very busy. The guaranteed high speed internet didn't work and we were connected a slow speed router for wifi, the IT guy was great getting it fixed up and operating in s very short period of time but then apologising for the slowness of it. Final complaint about the size of the bed: when I asked the cleaner if they had any smaller beds she replied this was the smallest and when I asked the reception why I didn't get a King sized bed they replied this is our hotel's king sized bed. Even the large rooms I saw when looking around were quite small, this is an overnight stay hotel, not a few days. Obviously what they write in their advertising and what they present to their clients are not the same.

4/10 Poor

Lincoln, Melbourne

Disliked: Property conditions & facilities
Last time, never again
Stayed here many times before, however hotel has spent little money on upkeep/maintenance. Very disappointing to see wall paper peeling off the walls and rooms smelling of fresh paint (touch ups less than 24 hours prior to having guests staying in them). Many good hotel in this area, let alone Beijing, so spend your money on a better hotel.

6/10 Okay

Jonathan, NYC

Disliked: Property conditions & facilities
You get what you pay for
It was all fine. I got a cheap rate, $46/night for a room with a window and a king bed. Location is convenient to Forbidden City but not a whole lot else.

6/10 Okay

Gary, Philippines

Disliked: Staff & service
Just OK.
Room is clean, staffs are corteous but cannot speak English.

8/10 Good

Galen, Terrebonne, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I stayed for 29 days at this hotel and staff was very good to work with through out my stay.

8/10 Good

Dave, Vancouver BC Canada

Liked: Cleanliness, staff & service, room comfort
close to Forbiden City in Beijing
This is my second stay at this hotel which has a good location, friendly staff and comfortable room

8/10 Good

Galen, Terrebonne, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Close to a great many historical sights as well as the Dongsi subway line just down the street.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very basic hotel not a nice area
Although a kettle and cups and saucers were available no tea or coffee or milk only 3 green tea bags which we used and rang down for some more to be sent up to the room, to be told if we wanted more we would have to pay for them,which we thought was poor. Staff spoke very little English

8/10 Good

Galen, Terrebonne, OREGON.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay on a budget
A great place to stay on a budget & next to Forbidden City as well as many other historical sights.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond bad
This is where location, location, location simply does not matter anymore. The carpet was disgusting, the bed so hard that I had a constant backache, and all the staff was concerned with was to sell me overprized guides and show tickets (that you can easily get yourself and a taxi for a fraction of the cost) Most importantly: False advertising, as the economy king bed room actually shows a picture of a standard room, you won't even have enough space to get around your bed. The staff was unhelpful in this matter. Whatever you do, never get room 1302!!! My neighbor had moved, now I know why.

2/10 Terrible

Sathish, Durban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book Any Other Hotel
Horrid

10/10 Excellent

Britta, American

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Chinese hotel
Unique building, quaint rooms, loved the atmosphere. It's great for the location, can be hard to get to if you don't speak Mandarin.

8/10 Good

Roger, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and well kept.
I had a great stay at Redwall. Well worth the cost I paid. Room was very clean and spacious. Nice big window overlooking street outside. House keeping service was great, always replenishing amenities everyday. My only complaint would be that While helpful, I found some of the staff to be a bit pushy on promoting tours to me. I must have been asked about a tour 5 or 6 times during my 3 night stay there. Also, the location is good, but still a little walk (10-15 min) from the nearest metro station. Not a big deal though, and there are ALOT of buses available, and in addition they are bulding a new metro station that will be a bit closer. All in all well worth he money. Would stay here again.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We were very comfortable on the ground floor level where it was cooler. The shower could have been a little cleaner as there was mold in the corners. We enjoyed the Western restaurant they had right on the premises which offered pizza and spaghetti and other things.

6/10 Okay

Austin, Boston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap Hotel
The hotel was OK for the price. The location was great. The room we took was small and dark, but clean enough. I'd recommend this place for people on a tight budget. Otherwise spend just a bit of extra money to get something much nicer.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it..
The staff was no help. There was no coffee in the room. Everyone was smoking in every room. Room was very dirty, there was food in the drewer and had mold in it. Overall I hated it. I stayed for 3 days and wanted to leave ASAP.. Never again trying to be cheap in china.

10/10 Excellent

David, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
everything is fine except there is no Wireless Internet in the room.