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NH Bentota Ceysands Resort

4.0 star property

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Photo gallery for NH Bentota Ceysands Resort

Sun deck
Aerial view
Billiards
Royal Suite | Beach/ocean view
Minibar, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pool
  • Spa
  • Room service

Explore the area

Map
Aluthgama, Bentota
  • Bentota Beach
    ‪3 min walk‬
  • Induruwa Beach
    ‪13 min drive‬
  • Moragalla Beach
    ‪16 min drive‬

Room options

View all photos for Deluxe Ocean View Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Ocean View Room

  • 44 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Pool side Terrace Room

Deluxe Pool side Terrace Room | Minibar, desk, laptop workspace, blackout curtains

Deluxe Pool side Terrace Room

  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Ocean View Room

Superior Ocean View Room | Minibar, desk, laptop workspace, blackout curtains

Superior Ocean View Room

  • 41 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe River View Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe River View Room

  • 43 sq m
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Garden View Room

Minibar, desk, laptop workspace, blackout curtains

Superior Garden View Room

  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Ocean View Suite

Minibar, desk, laptop workspace, blackout curtains

One Bedroom Ocean View Suite

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Minibar, desk, laptop workspace, blackout curtains

Royal Suite

  • 139 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite

Minibar, desk, laptop workspace, blackout curtains

Family Suite

  • 65 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bunk Bed

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About this property

NH Bentota Ceysands Resort

On beach with outdoor pool, near Bentota Beach
Catch some rays at the beach or spend the day relaxing at NH Bentota Ceysands Resort's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
NH Bentota Ceysands Resort offers 165 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bottles of water. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Bentota resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
During your stay at NH Bentota Ceysands Resort, you're just a quick walk from Bentota Beach. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Café Bem, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to Swedish massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room, a sauna and volleyball
  • Just a 3-minute walk from Bentota Beach and 5 minutes by car from Kaluwamodara Bridge
  • Airport shuttle service available for a fee
NH Bentota Ceysands Resort offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. Event space at this resort measures 1399 square feet (130 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly NH Bentota Ceysands Resort. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bentota resort.

The resort hosts a free manager's reception daily.
Café Bem – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
360 Restaurant – Overlooking the ocean, this seafood restaurant specialises in seafood and only serves dinner. Open daily.
Celyon Club – This bar only serves light fare. Open daily.
Suan Bua – This restaurant specialises in Thai cuisine and only serves dinner. Open daily.
Swim up bar – On-site bar. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Indonesian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: LKR 4,000 for adults and LKR 2,000 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 360 Restaurant
  • Café Bem
  • Celyon Club
  • Suan Bua
  • Swim up bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle cleaning area
  • Boat and paddles
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Steam room
  • Water skiing
  • Windsurfing
  • Winery release events

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,399 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The host will greet guests on arrival
This is a designated quarantine resort. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for LKR 5000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: LKR 29300
  • Christmas Eve (24 December) Gala Dinner per child: LKR 14650 (up to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: LKR 36625
  • New Year's Eve (31 December) Gala Dinner per child: LKR 18312 (up to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately LKR 4000 for adults and from LKR 2000 for children
  • Rollaway bed fee: LKR 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The host will greet guests on arrival. This is a designated quarantine resort. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Nh Bentota Ceysands
NH Bentota Ceysands Resort Resort
NH Bentota Ceysands Resort Bentota
Centara Ceysands Resort Spa Sri Lanka
NH Bentota Ceysands Resort Resort Bentota

NH Bentota Ceysands Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 80 out of 197 reviews
Rating 8 - Good. 71 out of 197 reviews
Rating 6 - Okay. 26 out of 197 reviews
Rating 4 - Poor. 11 out of 197 reviews
Rating 2 - Terrible. 9 out of 197 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeevananthan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Uditha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Puming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 12 nights in Mar 2020

10/10 Excellent

MOHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Amazing property with awesome location. You don't have to go anywhere else
Stayed 2 nights in Feb 2020

4/10 Poor

Chloe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotels.com rating is incorrect: only 4-star resort
At their own admission, Centara Ceysands Resort is a 4-star resort yet it is listed on hotels.com as a 5-star resort. The difference here is huge. The resort is clearly not 5-star, the rooms are run down, some with damp and unpleasant smells in them. The pool is huge and caters well for families with kids or people who want to "get involved" during their stay (e.g. water aerobics), but it is not the quality I was expecting. We ended up moving out after 1 night as we were celebrating a milestone anniversary and wanted something more private and quality than this. The staff were very nice when I told them this and gave us many options (different rooms, upgrades, etc.) and were supportive when we finally decided to move on. I would recommend this for family holidays, but not for couples who want privacy, or for anyone expecting 5-star quality.
Stayed 4 nights in Jan 2020

6/10 Okay

Ahmed

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Service very good but rooms should be cleaner
Team and service very good, food was delicious. Needs to take care more about room cleaning “bed sheets not clean, many insects inside room”.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
There were some guys in front of hotel door. They didnt allow car to get inside which I booked via internet ro transfer other city. The boys argued driver. After 30 minutes argue driver refused to transfer us. It is shame for hotel. The hotel admijistration should prevent this incidents.
Stayed 3 nights in Dec 2019

8/10 Good

OmarBaryan, Jeddah, KSA

Travelled with partner
Liked: Cleanliness, staff & service
The river view is nice. Pool depth is slightly shallow. Some staff are hard to communicate with over the phone. Poor room service.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Location was good and staff were nice. Hotel was dated and looked a bit tied at a push a 4*. I left the hotel Early due to building work Starting in a couple of rooms next to me without any notice and was very loud. I was promised a email from the manager which I never received and still waiting for a four night refund I was promised. Not good service there.
Stayed 13 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, wonderful resort, extremely relaxing
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 9 nights in Apr 2019

8/10 Good

Oshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff smile and service. Readiness to help. River view was nice.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Nothing , they stole my sun glasses from the table
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great, the food selection excellent. Some of the staff however left a lot to be desired. We had experiences where we were totally ignored when reporting problems. Twice on booking in we were offered inferior rooms to what we booked. Some of the staff were good but the others require more training
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 3 nights in Feb 2019

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort with great staff
Beautiful beach resort with great staff and pool. Functional comfy rooms, 3 restaurants, solid buffet breakfast, overall a great experience
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, lake and beach combination simply majestic. Well maintained property, it was a pleasure spending time at the property.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 9 nights in Dec 2018

4/10 Poor

Byron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overrated Hotel
The staff were friendly and extremely accommodating. However, the hotel is rundown and desperately needs refurbishing. The toilet emitted a bad order and had mold build up. The large glass windows/doors tool a lot of effort to close/secure. My brother Johann who stayed on for shared the same sentiments.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on a beach. The breakfast hall was too busy. Staff were courteous but could not keep up with the volume..
Stayed 1 night in Dec 2018

6/10 Okay

Neha

Liked: Room comfort
Disliked: Cleanliness
Bit of a mixed review on this hotel. It was a pleasant stay, and by no means wasn't terrible at all however I wouldn't say this is a 5* hotel. It may have been many years ago. We paid for a deluxe luxury room and with that expect some luxury treatments and perks, and we didn't receive any of that I.e bathrobes, slippers etc. So I question what we actually paid for compared to the regular rooms. The bathroom had a constant sewage smell. Spa service was great. The nightly entertainment was okay, little cheesy but pleasant.
Stayed 4 nights in Dec 2018