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Arktur City Hotel

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Photo gallery for Arktur City Hotel

Double Room | Individually decorated, individually furnished, desk, iron/ironing board
Property entrance
Bar (on property)
Interior entrance
Triple Room | Living area | TV

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Otto-Suhr-Allee 74, Berlin, BE, 10585
  • Kurfürstendamm
    ‪3 min drive‬
  • Zoo Berlin
    ‪4 min drive‬
  • Messe Berlin
    ‪4 min drive‬
  • Berlin (BER-Brandenburg)
    ‪40 min drive‬

Room options

View all photos for Comfort Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Comfort Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Comfort Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Living area | TV

Triple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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  • Parking included
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4.0 out of 5, Very good, (129)
The price is €98
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Motel & Rasthof Avus

About this property

Arktur City Hotel

Pension with a 24-hour front desk, near Zoo Berlin
Along with a bar/lounge, this smoke-free pension has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and multilingual staff assistance are on-site.
Arktur City Hotel offers 60 accommodations. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Arktur City Hotel, you're just a quick walk from Deutsche Oper Berlin. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • Just a 4-minute drive from Zoo Berlin and a few minutes from Kurfürstendamm
  • Dogs welcome for a fee
As a guest of Arktur City Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Arktur City Hotel also features express check-in and a lift. For a fee, parking is available.

This Berlin pension is smoke free.

Guests can enjoy buffet breakfast for a fee.

Languages

English, German, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Parking on site (EUR 7 per night)

Food and drink

  • Buffet breakfast available for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Self-parking fee: EUR 7.00 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Arktur
Arktur City
Arktur City Berlin
Arktur City Hotel
Arktur City Hotel Berlin
Arktur City Hotel Berlin
Arktur City Hotel Pension
Arktur City Hotel Pension Berlin

Arktur City Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 29 out of 214 reviews
Rating 8 - Good. 82 out of 214 reviews
Rating 6 - Okay. 53 out of 214 reviews
Rating 4 - Poor. 29 out of 214 reviews
Rating 2 - Terrible. 21 out of 214 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Dilanka Sasindra

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Room comfort
Separate bathroom
The toilet is separated from the room. Although it’s technically classed as a private bathroom you have to unlock a side door, walk through an open hallway - with a water boiler and fire exit on the left - and then unlock the bathroom door. It’s ok for me but for some people, this wouldn’t feel private.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, clean, and very relaxing. The convenience of a bus stop right outside can’t be beat.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hi
I will never suggest this hotel to any body! It’s more like a dormitory with no amenities!
Stayed 1 night in Dec 2019

8/10 Good

ethel jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Octavian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Travelers
Very, Very disappointed, We was driving from Norway and we book this hotel because Hotel.com advertise this hotel as a 4 star hotel, with a free breakfast and a free parking but this is just a catch. This Hotel is not a 4 star Hotel, this hotel is more like a Hostel, it has a cheap, very limited continental breakfast and fore sure a free parking where ever you find where it’s allowed on the streets around the Hotel. Please don’t believe Hotels.com and accept all the hotels that they advertise like a Good Hotel and please if you want a Good Hotel in Berlin, stay away from this Hotel please.
Stayed 1 night in Nov 2019

10/10 Excellent

Bassem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
It was really nice! Easy to get to metro!
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Ieva, Panevezys

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food for breakfast and nice service. Great sound isolation in the room.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good choice 🙂 Clean Nice bathroom Close to the center No refregerator or fridge
Stayed 2 nights in Apr 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Munich
We were pleasantly surprised of the nice facility at the Arktur Hotel. There are two buildings and we stayed in the #2 building which was further away from the busy Otto-Suhr-Allee main street. The small distance made the room seem very quite. Our room was immaculate - clean and well organized! The Breakfast offerings were minimalist but satisfactory. The location of the hotel was excellent for our travel preferences. A bus stop is directly in front of the hotel and the U-Bahn station is less than a 6 min. walk. Our biggest complaint is the shower stall. The water pressure was ecellent as well as the temperature of the water, but the position of the on-off handle can cause severe safety concerns! The shower curtain would blow in and attach itself to your body and when you turned around in the shower to adjust the curtain your backside would hit the water facet and move the handle to a hotter water temperature. You could possibly get scalded by the very hot water. Also the shower basin is rimmed with a 4cm high lip that could be a tripping/foot injury problem! Overall, we'll definitely consider the Arktur Hotel for our next trip to Berlin!
Stayed 4 nights in Apr 2019

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs met
Nice efficient room in a great area.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

2/10 Terrible

Morteza

Disliked: Staff & service, property conditions & facilities, room comfort
One Star Hotel
It is hard to believe that Hotel Arktur city is a 3 star hotel, even it's not at the level of a 2 star hotel. Hotel has a very old structure that has a little bit renovation in their bathrooms. The rest is old, very old. From the elevators to the light fixtures or the radiator that can not make the room warmer. For the first night, I couldn't sleep because my room was extremly cold in the month of Febraurary. The front desk employees are not fluent in speaking English. The Hotel Lobby and breakfast room are in the seperate building but next to the main building. Hotel has 2 elevators. The first one take you up to the first floor and in the first floor, you need to change the elevator to go to the top floors. The heating system is very old and can not make the rooms warm in winter time and it seems they have the same problem with their cooling system on the summer. No room has a thermostat for the guests to set up the temreture. The breakfast is basic and doesn't have a good quality. The only positive thing with this hotel is the location which is close to the Metro Station and in front of the bus stop.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location close to the airport. My room was tiny, even for Berlin. Fine for an overnight stay.
Stayed 1 night in Jun 2018

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel with friendly staff, night staff even gave up her cup of tea so we could have one when we got back in. Only bad bit was no kettle in room. Breakfast was nice continental, missed full English but we were in Germany! Beds were comfy, room clean and well looked after, hotel in general great, highly recommend
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel is conveniently located near bus and train stops. Grocery store and a Rossmann (drugstore) next door. Check-in was simple and quick. Breakfast was nothing fancy but a good offering. This is a good hotel if you're looking for something budget friendly with no special frills. While our room was clean one of the trash cans missed being emptied (it still had trash and a baby diaper in it from the room's previous occupants). This was probably an oversight as all other trash cans had been emptied. I would stay here again for the affordability and convenience.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel: very clean, convenient and good value!
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property had a very clean feel. Unfortunetly, the bed wasnt as comfortable as i was hoping for. But overall it was good.
Stayed 2 nights in Sep 2018

4/10 Poor

Romin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
I usually do not make bad reviews unless something is extraordinarily wrong. The hotels.com site offered a nice hotel with English speaking front desk personnel, air conditioned rooms, WiFi. The front desk barely spoke any English which would be difficult for the normal American traveler. I am fortunate enough to be able to speak some German so it wasn’t impossible to communicate. When my family and I went to the room there was no ac. I went to the front desk to ask about it the lady was nasty about it and just said “no ac”. I tried to show her the conformation which seemed to anger her more. The house keepers made the bed the next day but that was about it. The did not replace towels or otherwise clean the room. At check out the same front desk person said that I owed more because of city taxes. Again I showed her the and she said that wasn’t included (taxes added on hotels.com). The WiFi was weak and kept dropping the signal. Another issue with the hotel is the location. The street noise and frequent police and fire sirens are constant both day and night. With no ac your only choice in the summer is to have the window wide open. This is not a family friendly hotel or a place to relax at all. Generally I am a low maintenance guest but what I paid for and what I got were very different.
Stayed 2 nights in Jul 2018

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Janine

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very basic hotel
The hotel is simple and clean. There are no facilities to talk about. If you want a hairdryer or iron you can request one. The hotel is on a main road so it is very noisy.
Stayed 2 nights in Jun 2018