City Hotel Berlin East

18.5.2024 Ihr Team vom City Hotel Berlin East 

Dear Pasi,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Ihr Team vom City Hotel Berlin East

13.5.2024 Ihr Team vom City Hotel Berlin East 

Dear Vilma, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our hotel clean and well-maintained, reflecting our commitment to providing a comfortable and pristine environment for our guests.While we regret to read that our service and room amenities did not exceed your expectations, we are continuously working to enhance our guest experience. We take pride in our comprehensive amenities and attentive staff, and we hope that during your next visit, these aspects will leave a more lasting and positive impression.We appreciate your acknowledgment of our convenient location with easy tram access to the city center, even though the immediate vicinity did not meet your expectations for local attractions. Our location is indeed chosen to facilitate travel to and from the heart of Berlin, and we hope you were able to enjoy the vibrant culture and sights that our city has to offer.We hope to welcome you back. Best wishes,Ihr Team vom City Hotel Berlin East

26.4.2024 Ihr Team vom City Hotel Berlin East 

Arvoisa vieraamme LauriKiitos paljon mukavasta arviostanne ja upeaa kuulla, että piditte hotellistamme.Kiva kuulla, että pääsit kätevästi saapumaan hotelliimme raitiovaunulla.Olemme pahoillamme kuulemastamme rakennuksemme ja ympäristön kuntoa koskevasta palautteesta. Huomionne on meille tärkeä, ja haluamme vakuuttaa, että ylläpidämme jatkuvasti tilojamme asiakkaidemme viihtyvyyden varmistamiseksi. Lisäksi huomioimme palautteenne veden lämpötilan vaihtelusta ja yöllisestä häiriöstä. Vaikka tämä ei vastaa tavanomaista palvelustandardiamme, pyrimme varmistamaan, että jokainen vierailu on miellyttävä kokemus.Mainiota, että nautitte hotellimme aamiaisesta. Se on meille tärkeä osa vieraidemme päivän aloitusta, ja panostamme jatkuvasti sen laatuun ja monipuolisuuteen.Toivottavasti saamme teidät pian uudestaan vieraaksemme. Ystävällisin terveisin,Ihr Team vom City Hotel Berlin East

4.8.2019 Ingo Westphal  

Sehr geehrter Gast, Vielen Dank für Ihren Aufenthalt und für die Wiedergabe Ihrer persönlichen Eindrücke. Für uns ist es wichtig zu wissen, ob sich unsere Gäste wohl fühlen. Jede Information ist hilfreich und unterstützt uns dabei, die Sichtweise unserer Gäste auf die Hotelabläufe besser zu verstehen. Es tut uns sehr leid, dass wir Ihnen keinen angenehmen Aufenthalt bereiten konnten und Sie sich bei uns offensichtlich nicht wohlgefühlt haben. Dafür möchten wir uns vielmals entschuldigen. Die von Ihnen genannten Punkte entsprechen nicht unserem Standard und werden intern ausführlich mit den betreffenden Abteilungen besprochen. Mit freundlichen Grüßen Ingo Westphal

11.7.2019 Tanja Schnittka 

Dear guest, thanks for taking the time to give us a feedback concerning your recent stay. Unfortunately, you didn’t enjoy it to 100 %. Therefore, we would like to apologize. We always take reviews as a reason to work on our service and quality. We will take a note of the mentioned aspects and will find a solution to work on these. It will be nice to welcome you again to show our improvements. Best regards Tanja Schnittka

11.7.2019 Tanja Schnittka 

Dear guest, thank you for your feedback. Best regards Tanja Schnittk

11.7.2019 Tanja Schnittka 

Dear guest, we thank you very much that you took the time to write a review about your recent stay. We are very pleased to receive positive feedback but we also pay attention to the critical points, because it is important for us to improve continuously . We hope that we can welcome you again. Regards Tanja Schnittka

18.9.2018 Marie Zeitz 

Dear guest, on behalf of the hotel, we thank you very much that you have taken the time to evaluate our hotel. We are very pleased to receive positive feedback, and on the other hand, we also pay great attention to the critical voices, as it is important for us to recognize and to eliminate it naturally vulnerabilities. The Aircondition is under construction in the moment and will be finished in 2019. We do sell rooms with a small kitchenette including a fridgerator - for the next time please ask at the reception and we can help you making your stay more comfortable. We hope that we can welcome you again. Regards Marie Zeitz

2.8.2018 Marie Zeitz 

Dear Olivia, thank you for the feedback!