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Stay KooooK Bern City – Online Check In

3.0 star property

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Photo gallery for Stay KooooK Bern City – Online Check In

Terrace/patio
View from room
Library
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Zeughausgasse 26, Bern, BE, 3011
  • Federal Palace
    ‪4 min walk‬
  • Bern Rose Garden
    ‪3 min drive‬
  • Wankdorf Stadium
    ‪5 min drive‬
  • Bern (BRN-Belp)
    ‪25 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Single Room

  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Family Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Family Room

  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("Amazing")

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Amazing Triple Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Amazing Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Double Room ("Big")

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room "Cozy"

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

Premium Double Room ("High") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("High")

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Stay KooooK Bern City – Online Check In

Hotel in Bern
This smoke-free hotel features free Wi-Fi in public areas and multilingual staff assistance.
Stay KooooK Bern City – Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Stay KooooK Bern City – Online Check In's great location. During your stay, you're just a quick walk from French Church. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Steps from French Church and Prison Tower (Kafigturm)
Stay KooooK Bern City – Online Check In offers its guests multilingual staff. Public spaces have free WiFi.

This 3-star Bern hotel is smoke free.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City – Online Check In

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 406 reviews
Rating 8 - Good. 68 out of 406 reviews
Rating 6 - Okay. 16 out of 406 reviews
Rating 4 - Poor. 14 out of 406 reviews
Rating 2 - Terrible. 8 out of 406 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Stayed 2 nights in Dec 2024

10/10 Excellent

David, Pitman

Stayed 1 night in Nov 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nicely presented and the reception was welcoming. The facilities were also clean and nice to use. Good location as well and easy to get to.
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, clean and convenient. No human contact is a bit disappointing
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!
The online check in and keys worked perfectly. Anika offered some of her mulled wine and was perfect for a chilly evening. The room is compact but has everything and we were very comfortable. Perfect place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Tarron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible place: friendly, quirky, a great kitchen/sitting area and games room and incredible views from the roof terrace. Loved the toy crossbows in the room (and various other details).
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Brilliant central location, for Bern’s historic centre. The room was modern and comfortable, the room was very quiet.
Stayed 1 night in Nov 2024

8/10 Good

Shiela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Jinpyo

Stayed 2 nights in Oct 2024

10/10 Excellent

King Suet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms aren’t super big but very practical. There’s hooks all Around the room where you can hang a lot of stuff so even the room is fairly small, it wasn’t hard to store stuff.
Stayed 1 night in Nov 2024

2/10 Terrible

Eddie

Stayed 1 night in Oct 2024

8/10 Good

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice atmosphere. The rooms are small though, remind me dorm room. But the stuff is incredibly helpful, considering, and nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Muhammad Syafiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a short stay. The room is rather small
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place -Great price
Great old hotel in central location with nicely updated rooms. Nice community space and rooftop terrace. Easy access with digital keys. EXCELLENT choice. We’re happy we found such a great place at such a good price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place for the all around comfort from the gathering areas to the rooms with all the special touch’s. The staff was great too!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall
The location was perfect and very close to everything. The staff were very nice. I extended my stay and was sad to leave. If I come back yo Bern again, Stay Kooook in Bern City would be my top choice.
Stayed 3 nights in Sep 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Location awesome, could be loud-ish.
Hard time with this review, hate to say anything negative as overall it was 7/10. The hotel was very clean, staff friendly, onsite "Host" very oleasant (small amount of staff as it is a self-serve hotel), location excellent! Can be a noisy spot, popular restaurant/bar below so if you like windows open, it will be loud on weekends. Room was a bit stuffy, A/C didn't seem to work well, so it was hot with window closed. Might return, but would need assurance A/C is working well. Parking is easy with the neighboring parkade, however, £40 /night. Rooftop terrace gorgeous spot to drink wine as the sunsets, and coffee in the morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight hiccup with online payment of the city tax was sorted by an extremely helpful member of staff at the property. Fantastic hotel with a lovely “new” feel about it. Great location for everything and would highly recommend staying here
Stayed 1 night in Oct 2024

4/10 Poor

Wendy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great but not for me
Just didn't care for self-check in option as I didn't have the code and my phone was acting up.
Stayed 3 nights in Sep 2024

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable! The rooms are comfy, and the roof top is really enjoyable if you were lucky like us wiht the weather! We couldn't figure out how to make the glass not clear for the shower :) However there were not many plug sockets in the room, so I recommend to bring a socket of your own with multiple USB slots to charge more than one phone over night.
Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really awesome. Took me a bit to understand the concept, but once I did I was so happy to stay there. Really enjoyed the amenities and whole concept. Well done and keep on growing.
Stayed 2 nights in Oct 2024

2/10 Terrible

Johanna

Stayed 3 nights in Aug 2024

10/10 Excellent

Jun

Liked: Cleanliness
Stayed 1 night in Sep 2024