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City Hotel Biel Bienne

3.0 star property

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Photo gallery for City Hotel Biel Bienne

Sports facility
View from property
Front of property
Interior entrance
Standard Triple Room | In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Aarbergstrasse 29, Biel, BE, 2503
  • Lake Biel
    ‪3 min walk‬
  • LaserGame Biel/Bienne
    ‪3 min drive‬
  • Omega Museum
    ‪4 min drive‬
  • Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Business Twin Room, Non Smoking

Business Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Business Twin Room, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, free WiFi, bed sheets

Standard Triple Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room (Budget 13m²)

In-room safe, desk, free WiFi, bed sheets

Single Room (Budget 13m²)

  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | In-room safe, desk, free WiFi, bed sheets

Junior Room, Courtyard View

  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Front of property

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includes taxes & fees
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About this property

City Hotel Biel Bienne

Pet-friendly hotel connected to a shopping centre in Biel with a conference centre
This smoke-free hotel features a conference centre, self parking and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance and a banquet hall.
City Hotel Biel Bienne offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Biel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

With your stay at City Hotel Biel Bienne, you're connected to a shopping centre and just a quick walk from Lake Biel. Features include free WiFi in public areas, plus a conference centre and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include meeting rooms, a conference centre and multilingual staff
  • Just a 3-minute walk from Lake Biel and 13 minutes on foot from Museum Schwab
  • Pets welcome for a fee
As a guest of City Hotel Biel Bienne, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. City Hotel Biel Bienne also features room service (during limited hours) and a lift. Parking is available for a fee. A complete renovation of City Hotel Biel Bienne was completed in November 2017.

This 3-star Biel hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 95-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 6:30 AM - 11 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Biel
Continental Biel
City Hotel Bienne
City Biel Bienne
City Bienne
City Hotel Biel Bienne Biel
City Hotel Biel Bienne Hotel
City Hotel Biel Bienne Hotel Biel

City Hotel Biel Bienne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 479 reviews
Rating 8 - Good. 232 out of 479 reviews
Rating 6 - Okay. 86 out of 479 reviews
Rating 4 - Poor. 19 out of 479 reviews
Rating 2 - Terrible. 14 out of 479 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The lady on reception was really helpful
Stayed 1 night in Nov 2024

4/10 Poor

TONI

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

George, Diamond Bar

Liked: Amenities
Good service, excellent breakfast, close to the lake.
Stayed 1 night in May 2024

8/10 Good

Hsiao Chin

Liked: Cleanliness, staff & service
Location is fine but room is quite old and small.
Stayed 2 nights in Nov 2023

2/10 Terrible

Soroor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late and picked up our keys for the room from the front desk. There was no hotel staff at that time. We went to the room and found out that the key card reader was missing. So we couldn't get into the room. We called the emergency number and the person at the other end said that he was in Zurich and couldn't help us. He said he doesn't know anything about how to contact the hotel people. We were desperate. By then it was midnight. We finally managed to find a room at Hotel Merkur in Biel. They have staff at the hotel 24 hours a day. It was a very good hotel and the same price as the City Hotel Biel. We have never seen such a terrible hotel as this City Hotel Biel. They do not care about you and they can leave you stranded.
Stayed 1 night in Sep 2023

10/10 Excellent

Viktoriia

Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, many points of interest in walking distance. Clean, big room. Nice breakfast, free parking.
Stayed 1 night in Jun 2023

2/10 Terrible

Rowena

Stayed 1 night in May 2023

10/10 Excellent

Daniel

Stayed 1 night in Apr 2022

8/10 Good

Nilesh

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2022

8/10 Good

lyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to the train station but the old city was the other direction but still walkable. The breakfast was great.
Stayed 1 night in Dec 2021

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Jack

Stayed 2 nights in Feb 2020

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quite good
Very good restaurant and breakfast. Room a quite big but the bed wasn't so good. However, quite good hotel for a business trip.
Stayed 1 night in Jan 2020

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Very convenient for work, and has own parking! Recent refurbishments are great and decor pleasing. Food has improved quality/choice and a substantial breakfast. Very relaxing.
Stayed 3 nights in Dec 2019

2/10 Terrible

Rondot

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find in Biel!
City Hotel is conveniently located near the train station and offers true single rooms, so you're not paying for space you don't need. The breakfast was good, and the front desk staff was extremely helpful. They let us keep our bags at the desk until check-in, recommended great nearby restaurants and gave useful information about the spa across the street.
Stayed 2 nights in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect- great location, helpful team, nice and clean room and healthy breakfast!! I definitely want to stay here again !
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast with variety. Drink station of coffee and tea available any time. Friendly staff. Walking distance (5 to 10 minutes) walk to train station, and walking distance to lake Biel. Room is large , basic but clean. Not air conditioned. Good value for money.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, property conditions & facilities
Never again
No airconditioning with temperatures of 35C. No seperate room for shower. For Bfast had to ask for ham and cheese and juice. Was brought exactly 4 slices for 2 people. No more. Chef came out and took the last remaining bread roll infront of us, while we were still having breakfast.
Stayed 1 night in Jul 2019

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all very good
All was clean and tidy as normal in Switzerland. Breakfast buffet was very good. Friendly staff
Stayed 2 nights in Jul 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stay in City Hotel Biel
The room was not great, pretty basic. The breakfast buffet was very good and the staff smiley. Free parking a big plus.
Stayed 4 nights in Apr 2019

10/10 Excellent

Daryoush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best buffet breakfast of all categories!
Stayed 1 night in Mar 2019