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Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

Daily buffet breakfast (EUR 18 per person)
Junior Suite | Down duvets, minibar, in-room safe, desk
Turkish bath/hammam
Lobby
Classic Suite, City View | Down duvets, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
Mesedeetako Kaia 3, Bilbao, 48003
  • Plaza Nueva
    ‪7 min walk‬
  • Guggenheim Museum Bilbao
    ‪5 min drive‬
  • San Mames Stadium
    ‪5 min drive‬
  • Bilbao (BIO)
    ‪26 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Down duvets, minibar, in-room safe, desk

Classic Room

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

View all photos for Premium Room

Premium Room | Down duvets, minibar, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Double Bed, 1 Queen Bed and 1 King Bed

View all photos for Classic Suite, City View

Classic Suite, City View | Down duvets, minibar, in-room safe, desk

Classic Suite, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, City View

Basic Room, City View | Down duvets, minibar, in-room safe, desk

Basic Room, City View

  • 16.0 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

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Lobby

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  • Spa
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4.5 out of 5, Wonderful, (363)
The price is €333
for 1 room
includes taxes & fees
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About this property

Axel Hotel Bilbao – Adults Only

Adults-only hotel connected to a shopping centre in Bilbao with a 24-hour fitness centre
A 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, spa services, a seasonal outdoor pool and dry cleaning are on-site.
Axel Hotel Bilbao – Adults Only offers 110 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with Turkish bath/hammam.
With your stay at Axel Hotel Bilbao – Adults Only, you're connected to a shopping centre and just a quick walk from Bilborock. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
Axel Hotel Bilbao – Adults Only offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and dry cleaning/laundry services are also featured at Axel Hotel Bilbao – Adults Only.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 24 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in August.
  • This is an adults-only property and children 18 years old and younger aren't allowed.

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 47 reviews
Rating 8 - Good. 11 out of 47 reviews
Rating 6 - Okay. 2 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

This was my first stay at an Axel hotel and it was wonderful. The staff are amazingly helpful and rhe property is immaculate. The location is easy to get to and makes a perfect base for exploring Bilbao.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super hotel very close to the old town. Building is new and fresh. Fair price and an excellent breakfast. Staff were friendly. Will stay again if in Bilbao.
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique style hotel

Fantastic hotel, great location in centre of Bilbao. Very friendly and exceptional reception staff. Beautiful and very comfortable rooms with great shower. Delicious, fresh and tasty breakfast with lots of choice. Great coffee and breakfast staff so friendly and helpful. We didn’t use roof top pool as weather not hot enough, but looked stunning and will return in the summer to try it out. Cannot recommend more highly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet room. City view room was not of the city- faced a block wall! Asked Robin ( reception) for alternative - very unhelpful and rude. Didn’t tell us details of spa /hotel etc when we checked in. Told us to come back at 3pm only to discover our bags had not been put inside luggage room - had been left outside the door unattended and also no room change requested! Robin was going off shift at 3! Hotel very nice, good location.
Stayed 3 nights in Mar 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and amazing staff. Poor soundproofing on rooms - we were able to hear an awful lot of the goings on of other guests.
Stayed 7 nights in Mar 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. The thermostat did not function so it was a bit stuffy and the sheets were very scratchy , but the staff was friendly, helpful and kind and the location was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Karol, Sakai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place. Parapapapa I’m lovin it.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Axel is relatively new. The rooms are well designed, the shower is very stylish. Ivan and his staff do their best to give a good client experience. Ivan checked me in and was extremely charming. There was an issue with another guest and they put things right promptly. My only little criticism is that the spa is small and nice but none of its facilities were warm enough, the spa, jacuzzi and steam all needed to be a few degrees warmer. Also the Axel in San Sebastián provided bathrobes and slippers at no extra cost and they were in the room, in Bilbao there is a charge but as the changing facility in the spa is small it would be better to also provide the robes and slippers in the rooms. Otherwise the hotel is beautifully appointed and a great location for the Old Town and a fifteen/twenty minute walk to the Guggenheim.
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin, Wokingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant fro start to finish
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark Wayne, München

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week in the newly opened Axel Hotel in Bilbao. Our choice turned out to be perfect in every possible way. The staff in every area is outstanding, friendly, smiling, accommodating from the Reception to kitchen/bar staff, housekeeping. It is hard to name all but wanted to thank Luz for her big smile and attentiveness each morning during breakfast. She picked up on my husband’s birthday and the hotel arranged a birthday greeting and a gift that was left in our room. The breakfast is a treat. The room is spacious and well equipped. The bathroom with rain shower is a delight and separate WC is ideal. The king bed was very comfortable. The location is ideal, as located close to public transport, walkable to nearly everything, and on the river Nervion. Behind the hotel is Abando with the museums and across the bridge is Casco Viejo (old town). A wonderful location.
Stayed 6 nights in Feb 2025

4/10 Poor

Elina

Liked: Room comfort
Disliked: Staff & service
Dårlig service og nedlatende holdning.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lars-Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vistelse i Bilbao

Fint hotell med HBTQ-inriktning. Trevlig och serviceinriktad personal. Blev uppgraderad till fint rum med speciell badrumslösning. Inga garderober, men annan lösning för upphängning av kläderna. OK frukostbuffé: inte mycket alternativ av flingor. Ingen kaffemaskin, utan man fick beställa sitt kaffe som dock var gott.
Stayed 4 nights in Mar 2025

10/10 Excellent

Flavien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de recepción súper atentos y súper amables muy buen lugar excelente muy lindo y en un lugar céntrico
Stayed 2 nights in Apr 2025

10/10 Excellent

Domitelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super bien placé, super calme, 1/2 heure de spa offert aux clients, propre, prix correct.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

experiencia agradable

buena atención por parte de los recepcionistas
Stayed 1 night in Apr 2025

6/10 Okay

Werner

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Jon Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Massimiliano

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025