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Casual Bilbao Mardones

1.0 star property

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Family Quadruple Room | Free WiFi, bed sheets
Reception
Interior entrance
Point of interest
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Jardines Kalea 4, Bilbao, 48005

Room options

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets

Triple Room

  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Casual Bilbao Gurea

  • Pet-friendly
  • Free WiFi
  • Parking available
  • Business services
4.3 out of 5, Excellent, (454)
The price is €85
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Casual Bilbao Gurea

About this property

Casual Bilbao Mardones

Guesthouse in Bilbao, steps from Santiago Cathedral
Along with coffee/tea in a common area, this smoke-free guesthouse has a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Other amenities include concierge services, express check-out and tour/ticket assistance.
Casual Bilbao Mardones offers 21 accommodations with a hairdryer. 21-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.

During your stay at Casual Bilbao Mardones, you're just a quick walk from Perro Fountain. You'll find features such as free WiFi in public areas and concierge services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Santiago Cathedral and 5 minutes on foot from Ribera Market
As a guest of Casual Bilbao Mardones, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. WiFi is free in public spaces. Casual Bilbao Mardones also features express check-out, a front desk safe, and a microwave in a common area. A complete renovation of Casual Bilbao Mardones was completed in February 2023.

This Bilbao guest house is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 17 per night; reservations required; discounts available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

More

  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 17 per night (984 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 8:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Casual Bilbao Mardones Bilbao
Casual Bilbao Mardones Guesthouse
Casual Bilbao Mardones Guesthouse Bilbao

Casual Bilbao Mardones Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not ask for better value
We couldn't have asked for more or for better value. Reception was very friendly, room was brightly lit and exceptionally clean, shower was steamy with great water pressure, beds were comfortable. And the hotel was centered in Bilbao's Old Towne with plenty to do. A perfect combination!
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service
We thought this was a very well located place and the check-in was very easy. The shower is super tiny, but we managed.
Stayed 2 nights in Oct 2024

6/10 Okay

Edgardo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is on the 3rd floor without an elevator and the rooms do not have air conditioning. Be sure before booking, because in their listing they don't clarify that.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room and even smaller bathroom which was not shown in any pictures. Smallest sink ever seen or used. No room for luggage except on floor. We could hear everything even whispering in other rooms. Also pipes sounded like waterfall just outside window when anyone in building flushed. Good price and good location and clean rooms just keep in mind the above.
Stayed 4 nights in Sep 2024

8/10 Good

Aramis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La ubicación exelente. Limpio y el personal amable. Unico inconveniente no tiene elevador y son 2 o 3 pisos con maletas
Stayed 4 nights in Aug 2024

6/10 Okay

samantha

Travelled with family
Liked: Staff & service
Disliked: Amenities
its okay place for a short weekend stay. the place is really small, and restroom super tiny. the place only have stairs inside the building with light sensor that doesnt work well. its convenient to restaurant, stores and dessert places, but night time can be noisy. the streets gets very dirty, smelly and nasty at night.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Great apartment in the heart of the old town
Stayed 2 nights in Aug 2024

8/10 Good

Ad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location, especially if you're not driving. unfortunately, we drove so had to park like 8 blocks away. It's the nature of staying right in the heart of downtown (casco viejo). staff was very friendly and suggested places to go and visit. It's more of a hostel than a hotel, you have to walk up 3 stories, no elevator. there's also no AC in the rooms. it was breezy so we opened the windows. a few weeks later it might've been an issue tho. be mindful. would stay there again.
Stayed 1 night in Jun 2024

4/10 Poor

Grecia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing. Wouldn’t recommend
The hotel had a convenient location, but several issues marred the stay. The bathroom was very small, and using the mini shower caused water to spill everywhere. Despite searching for accommodations with air conditioning, the room only had a small, ineffective fan. Additionally, opening the balcony door invited a swarm of large mosquitoes into the room.
Stayed 2 nights in Jun 2024

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to lay your head for the night and right in the thick of the old town. Quite a noisy spot though. Ear plugs a must!
Stayed 2 nights in Jun 2024

10/10 Excellent

Gary, Boston

Stayed 2 nights in May 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a really great location and is surrounded by plenty of places to eat and drink, as well as being only a few minutes walk from local bus, tram and metro services. I stayed by myself in one of the smaller rooms. The room was very clean and modern and ideal for a few nights stay. My room faced onto an inner courtyard so I could not hear any of the hustle and bustle of the streets outside however the property is quite small with all rooms in close proximity on the same floor so you do hear the comings and goings of all other guests - the floors are all hard and non carpeted so footsteps and cases being pulled can be quite loud as people enter and leave in the mornings and evenings respectively. The bathroom was great, nice powerful shower inside a big clean cubicle with both a waterfall head and a detachable, directional head. Good temperature control. The room had a decent fan/Aircon solution operated by remote control. The staff I encountered were all very friendly, helpful and chatty!

8/10 Good

Isabelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located to get around Bilbao
Good hotel in the old town. Basic but comfortable and clean. Ideal for a base to visit from. Close to shopping streets full of pinxto bars and close to metro to get around!
Stayed 3 nights in Mar 2024

6/10 Okay

Claire

Stayed 1 night in Mar 2024

4/10 Poor

Lance

Business traveller
Liked: Cleanliness, staff & service
The good things were the beds were really comfortable and the staff couldn't be more helpful with my many queries. What wasnt so good was the size of the room- its was TINY even tho i booked a double for myself, and it was noisy- both from the street and other residents. I wouldnt stay again - it just wasnt memorable or that comfortable- no place for luggage but the floor, one little hard chair, and having someone always sitting at a desk right outside your door makes it difficult to relax. Im sure there are better options in Bilbao at this price range
Stayed 3 nights in Nov 2023

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was in perfect location and very clean and gracious staff. Room was tiny, and only lighting was overhead ceiling light. Really should have bedside reading lights.
Stayed 1 night in Oct 2023

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities
Decent little room with shower, 2 fans, TV and safe. Comfortable bed, clean and quiet - staff were exceptionally friendly and helpful, lovely place.
Stayed 1 night in Sep 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
The shower is really great.
Stayed 3 nights in Aug 2023

10/10 Excellent

Patrick

Stayed 1 night in Jul 2023

10/10 Excellent

Shawn

Stayed 3 nights in Jun 2023

10/10 Excellent

José Manuel

Stayed 1 night in Nov 2024

10/10 Excellent

diana katerine

Stayed 5 nights in Nov 2024

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024