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AC Hotel by Marriott Birmingham

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room
Lobby
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • The Mailbox
    1 min walk
  • Brindleyplace
    6 min walk
  • O2 Academy Birmingham
    7 min walk
  • Birmingham (BHX)
    28 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Canal View

Shower, free toiletries, hair dryer, towels

Superior Room, 1 King Bed, Non Smoking, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

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Exterior

Malmaison Birmingham

Spa
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Free WiFi
Restaurant
4.4 out of 5, Excellent, (1010)
The price is €98
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Malmaison Birmingham

About this property

AC Hotel by Marriott Birmingham

Eco-certified Birmingham hotel connected to a shopping centre, steps from The Mailbox
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a coffee shop/cafe and laundry facilities are on-site. Housekeeping is available on request.
AC Hotel by Marriott Birmingham offers 90 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of AC Hotel by Marriott Birmingham's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from The Mailbox and 7 minutes on foot from O2 Academy Birmingham
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the eco-certified AC Hotel by Marriott Birmingham. You'll have access to the health club at a partner property.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
AC Hotel by Marriott Birmingham has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac By Marriott Birmingham
Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1001 reviews" "
Rating 8 - Good. 243 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Roger

Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Davinia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Yassine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It maybe would be nice to have a regular Bar Tender rather than the receptionist having to run about,
Stayed 2 nights in Sep 2024

8/10 Good

Miss Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Hanaiya

Stayed 1 night in Aug 2024

10/10 Excellent

Marti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aeon at front desk was very knowledgeable about the area, restaurant recs, etc. Loved him!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sophia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Just one night but lovely hotel. Comfortable, clean and excellent service- what more do you need. Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the city centre and next to the interesting and unique Gas Street Basin. Lots of food possibilities within easy reach and old fashioned pubs a short walk along the canal.
Stayed 1 night in Aug 2024

10/10 Excellent

Verity-Jade

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: - staff were lovely and polite. - the hotel and room were clean. - The room was large and spacious. - The bathroom was clean and modern. - there were also separate face towels which you don’t often get in hotels (usually only hand towels/bath sheets) - Breakfast was tasty with good options. - location is great for drinks/dinner, right in the heart of the mailbox. - large bed in the room, felt like a super kingsize. Cons: - the walls are paper thin so you can hear people in their bedrooms and you can hear people walking around above you and you can hear full conversations and passing vehicles on the street. - We couldn’t get the air-con to work properly (we couldn’t get the temperature up in the evening or down in the morning). - the sink and shower drains were blocked, so much so that when I showered in the morning I had to set the power to half because otherwise the water overflowed onto the floor. - the toilet seat also seemed broken as it was lopsided but weirdly couldn’t be moved into the correct position - not a big deal but the lighting in the bathroom isn’t great for doing make up and the only other mirror in the room is on the back of the front door where there isn’t good lighting either (bit of a pain as we were staying over due to a wedding) - the bed, whilst large, was hard and uncomfortable and the pillows were not comfortable either (also had very noisy sheets) Overall, whilst I would like to say I would stay again, I don’t think I would.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Staff friendly room clean and cafe next door very good. Easy walk to Arena and good range of pubs / restaurants within 5 min walk. Room very noisy - road outside . Didn’t realise our twin would have connecting doors could hear the conversation from adjoining room.
Stayed 3 nights in Aug 2024

10/10 Excellent

MARK

Stayed 1 night in Aug 2024

2/10 Terrible

Louise

Stayed 2 nights in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024