Best Western Plough & Harrow Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plough & Harrow Hotel

Exterior
Executive Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing
Garden
Lobby
Outdoor wedding area

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS
  • Hagley Road
    1 min walk
  • Broad Street
    9 min walk
  • Birmingham Botanical Gardens
    9 min walk
  • Birmingham (BHX)
    28 min drive

Room options

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (With SofaBed)

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

  • 36.4 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Plough & Harrow Hotel

Hotel with bars, a short walk to Broad Street
A restaurant, 2 bars/lounges and a conference centre are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Plough & Harrow Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plough & Harrow Hotel. During your stay, you're just a quick walk from Broad Street. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy British cuisine and garden views while dining at Terrace Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 9 minutes by foot from Broad Street and a 3-minute drive from University of Birmingham
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Best Western Plough & Harrow Hotel. Parking is available for a fee.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Terrace Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Beauforts Traditional Pub – This lobby lounge specialises in British cuisine. Open selected days.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beauforts Traditional Pub
  • Terrace Restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 22 December and 1 January.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plough Harrow Hotel Birmingham
Plough Harrow Birmingham
Plough Harrow Hotel
Plough Harrow Hotel Birmingham
Best Western Plough Harrow Hotel
Best Western Plough Harrow Birmingham
Best Western Plough Harrow
Best Western Plough & Harrow
Best Western Plough & Harrow Hotel Hotel
Best Western Plough & Harrow Hotel Birmingham
Best Western Plough & Harrow Hotel Hotel Birmingham

Best Western Plough & Harrow Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 1023 reviews" "
Rating 8 - Good. 397 out of 1023 reviews" "
Rating 6 - Okay. 189 out of 1023 reviews" "
Rating 4 - Poor. 70 out of 1023 reviews" "
Rating 2 - Terrible. 36 out of 1023 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
We recently stayed 1 night 2 adults & 1 5yo. On site parking, the hotel is full of character but the decor does look tired. The room we stayed in was a double and a sofabed, ensuite bathroom, lots of storage, again tired looking but was clean throughout. Breakfast was a buffet affair consisting of hot foods and a selection of cereals, fruits, yoghurt, pastries and breads which my 5yo loved. We chose this hotel mainly for its on site parking as well as a base for legoland and the sealife centre, yes it was a walk but thats our thing. Would we stay here again? yes 😊
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has some lovely original features. Rooms do vary in style and comfort. We found all staff really welcoming and friendly. Stayed for breakfast this time with a good selection of hot and continental choice. Would stay again!
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Miss

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Angela

Disliked: Staff & service, property conditions & facilities
Outdated Furniture very unhygienic Bed uncomfortable Bar staff didn’t know how to pull a pint or make a shandy resulted in two bottles of beer and 30 minute wait as they didn’t know how to use the till Very frustrating Website showed a beautiful place Rooms are in what I could only describe as a prison block
Stayed 1 night in Jul 2024

10/10 Excellent

George

Stayed 2 nights in Jul 2024

6/10 Okay

Lorna

Travelled with family and small children
Was average and we didn’t make it for breakfast as we had jet lag with two small kids and they still charged us
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
It was a good stay. Reception staff helpful and room good. No bottled water in the room was a surprise. The restaurant was for breakfast only and the expectation was that you would order food in. The location was convenient for me and I’d stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good helpful staff, nice people. The new block had no AC and was stifling but comfortable enough.
Stayed 1 night in Jun 2024

6/10 Okay

Cassie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

10/10 Excellent

C

Liked: Property conditions & facilities, room comfort
Good traditional hotel
Good hotel at reasonable price just outside city centre. Large comfortable and clean bedroom with good facilities. Very good cooked and continental breakfast. Only downside was the hotel has no lift and quite a long walk from reception to bedroom up stairs and winding corridors. We did get lost on one occasion
Stayed 1 night in May 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in the hotel, beds and pillows nice and comfortable. Breakfast was as you would expect, nothing fancy just self service for both cooked and continental.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
The staff were fantastic, their service was great, there is no lift to upstairs rooms and we were on the 2nd floor, staff did carry my bag up and down but there should be a lift in the new part of the building. It is a lovely old building with charm and close to the city. Filter in bathroom (on wall) needs cleaning it was clogged with fluff and creating the start of mold in the bathroom.
Stayed 2 nights in May 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Antonio

Stayed 1 night in May 2024

6/10 Okay

Carlo Carmine

Travelled with family
Disliked: Property conditions & facilities
Poor
Poor , Hotel in a good area however Room and general condition very dated Had to pay for parking if you don’t book direct ..
Stayed 1 night in May 2024

8/10 Good

Noel

Stayed 1 night in May 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Iain

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Very worn, musty, place is done… Huge refurbishment required
Stayed 1 night in Apr 2024