Crowne Plaza Birmingham City Centre by IHG

4.0 star property

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Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property amenity
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Utilita Arena Birmingham
    ‪10 min walk‬
  • International Convention Centre
    ‪10 min walk‬
  • Bullring & Grand Central
    ‪12 min walk‬
  • Birmingham (BHX)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Upgraded, High Floor)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Crowne Plaza Birmingham City Centre by IHG

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with a safe and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Birmingham City Centre by IHG. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of The Mailbox and Utilita Arena Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the eco-certified Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
B1 – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1010 reviews
Rating 8 - Good. 247 out of 1010 reviews
Rating 6 - Okay. 78 out of 1010 reviews
Rating 4 - Poor. 43 out of 1010 reviews
Rating 2 - Terrible. 40 out of 1010 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Nedko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with one problem only
Great service, delicious breakfast with lots of options only negative side was heating in the rooms air conditioning too noisy and creates loud vibrations in the room at the end switch off but was cold then
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 6 nights in Dec 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with good bed and breakfast. Helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Really nice modern clean hotel ! Service amazing
Stayed 1 night in Dec 2024

8/10 Good

Martin

Travelled with family
Liked: Staff & service
Very small bath, nice location
Stayed 2 nights in Dec 2024

8/10 Good

sridhar

Stayed 5 nights in Dec 2024

6/10 Okay

Thomas

Business traveller
Liked: Staff & service
Fine for business
A perfectly fine business hotel. Nothing fancy but did the job. Well located in the centre of town and near BNS station
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

KWOK SHING FELIX

Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sian

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Staff were really friendly and the hotel was brilliant for what we needed with walking into the city centre. Special shout out to Emmanuel in the Club Lounge, he was excellent, very polite and great customer er service!
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Stayed 1 night in Dec 2024

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Lovely one night stay! Excellent location, new modern rooms. Staff were fantastic! Everyone working here is super friendly, helpful and enthusiastic! Great breakfast, lots of choice! Highly recommended. We will definitely return.
Stayed 1 night in Dec 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lifts were very slow
Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cow and Sow
We stayed as a family as we were attending the opening of the new restaurant Cow and Sow. The hotel was in a great location and we really enjoyed our stay.
Stayed 1 night in Nov 2024