Holiday Inn Express Birmingham NEC by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham NEC by IHG

Reception
Bar (on property)
Standard Room, 2 Single Beds (with Free Hot Breakfast) | In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping

Explore the area

Map
Bickenhill Parkway, Birmingham, England, B40 1QA
  • National Exhibition Centre
    ‪15 min walk‬
  • National Motorcycle Museum
    ‪3 min drive‬
  • Resorts World Birmingham
    ‪4 min drive‬
  • Birmingham (BHX)
    ‪10 min drive‬

Room options

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Birmingham NEC by IHG

Hotel with free breakfast, near National Exhibition Centre
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Holiday Inn Express Birmingham NEC by IHG offers 179 accommodations with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Birmingham NEC by IHG. During your stay, you're just a quick walk from Birmingham Business Park. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy British cuisine while dining at Great Room
  • Self-parking available for a fee
  • Amenities include a front desk safe, 8 meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from National Exhibition Centre and a few minutes from National Motorcycle Museum
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. The business-friendly Holiday Inn Express Birmingham NEC by IHG also features a vending machine, laundry facilities, and a front desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily.
Great Room – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12.50 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • 904 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 12.50 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Birmingham NEC by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Khalil

Stayed 1 night in Jan 2025

10/10 Excellent

stephanie janet

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

We have stayed here before. Its a pleasant modern hotel and breakfast is included in the price. They do serve food but there is a very good restaurant about 3.mins walk away. The discounted price for paring is £12.50. Our only problem was i had prepaid for the hotel but the receptionist said i hadnt .There was short queue so i didn't immediately query this and i paid. When i checked my invoice from Hotels .com i had paid. On my return to the reception another receptionist refunded my payment. This was not a problem for me but it could be for someone on a tight budget as it takes a few days for the refund
Stayed 1 night in Jan 2025

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff, so friendly and helpful, cozy and clean. I recommend. Plenty of value and food was good.
Stayed 1 night in Jan 2025

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The service in the restaurant was appalling- non existent. When we FINALLY received our food, it was uncooked! We ordered two meals and both had to be sent back. In the end we received a refund and we were forced to eat elsewhere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, great staff, only downside was the duvet was too small for the bed, it only just fit the bed without anyone in it, so once in it, we fought all night for a piece of cover.
Stayed 1 night in Jan 2025

10/10 Excellent

Neal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Oumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Dec 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Worse than expected

Staff incompetent, food awful and overpriced. No heating.
Stayed 1 night in Jan 2025

8/10 Good

Suzanne

Stayed 1 night in Jan 2025

8/10 Good

Paulo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Check in was easy, the guy was so helpful- I think he was called Mackenzie! Let us check in 20 mins early as the room was ready, explained how we could walk to the NEC. Room was fine, beds were comfy, it was fairly clean , shower worked well. Breakfast was amazing, fresh pancakes my son loved! Overall an amazing stay for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing staff.. fab breakfast, comfortable stay.. Owen is lovely.. Really responsive to customer needs.. highly recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Akaash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Salifou

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this hotel . The staff is incompetent and rude.
Stayed 5 nights in Dec 2024

10/10 Excellent

sirisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there, and staff were extremely polite and easy to approach
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern clean hotel
Stayed 1 night in Dec 2024

8/10 Good

Guo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Stayed 1 night in Dec 2024

8/10 Good

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in / out. Breakfast available early if flying. Pub next door little owl reccomended for food.
Stayed 1 night in Dec 2024

2/10 Terrible

Ahmad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review I had a disappointing experience during my stay at this establishment. The service was extremely poor, and the receptionist (old woman) was rude, unhelpful, and lacked basic politeness in their communication. I was promised an extra bed, which I never received. Additionally, they assured me they would replace the uncomfortable sofa double bed with two separate ones, but they failed to deliver on that promise. The bed quality was absolutely terrible and made for an unpleasant sleep. The bathroom was also subpar, with water not draining properly and the bidet sometimes not functioning at all. As for breakfast, it was very modest with limited options and fell far below expectations. Overall, I would not recommend this place due to the lack of service and poor facilities.
Stayed 2 nights in Dec 2024

4/10 Poor

Vishwas

Liked: Cleanliness
Stayed 2 nights in Dec 2024