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Hotel du Vin & Bistro Birmingham

4-star property
Church Street, Birmingham, England 09 725 22 184
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3.8 out of 5
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See all 9 ebookers Reviews

"The hotel was very clean & friendly staff , very helpful there was nothing I didn’t like, 10 stars ⭐️ " More

By a verified traveller on Mon 21 Sep 2020

Points Of Interest

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Signature Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel du Vin & Bistro Birmingham. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a meal at the bistro or drinks at the pub
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Bullring & Grand Central and The Mailbox
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel du Vin & Bistro Birmingham ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel du Vin & Bistro Birmingham

Everyone (5) Couples (1) Family (2)
5 out of 5
The hotel was very clean & friendly staff , very helpful there was nothing I didn’t like, 10 stars ⭐️

Posted by , from Birmingham on 21 Sep 2020

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Comment from Hotel Management

21 Sep 2020 by HDV

Thank you for your feedback!

3 out of 5
The first room I was given was right above the reception area and very noisy so I asked to be moved. They moved me to another room which was on the third floor but unofrtunately looked out over the builders on the other side of the road. I thought this would be fine as the builders wouldn't start until 8am, boy I was wrong. 6am! And because of the old windows you could hear everything, its lucky I get up early. The room though was very cold, the room air control panel wouldn't work so they put a radiator in my room. I think the hotel could do with some money spending on it.

Posted by , from London on 2 Mar 2020

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Comment from Hotel Management

3 Mar 2020 by Deputy General Manager

Dear valued guest, Thanks for taking the time to share your experience of your stay with us here in Birmingham. It was disappointing to read that we only provided an average experience for you – this is not what we aim for. If you would be willing to return back to us, we would love to hear from you and get further details on how we could have made things better for you. Very best regards Corabeth Pearsall, Deputy General Manager

3 out of 5
Nice environment. Absolutely excellent bar /restaurant and breakfast service. Really the guys and ladies are so attentive and really brings a superb experience. Food is delicious. Nice gym Pity that the room was poorly cleaned and that the blond lady at the reception didnt care less.

Posted by on 8 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Deputy General Manager

Dear valued guest, Thanks for the review of your stay with us at HDV Birmingham. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this level. If we can tempt you back to stay with us again I am sure that we can prove to you that we are capable of better. Very best regards Corabeth Pearsall,Deputy General Manager

5 out of 5
Quirky layout but a very nice hotel with friendly efficient staff. The bed was super comfortable and the room itself was a generous size.

Posted by on 16 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by HDV

Thank you very much for your feedback!

2 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

23 May 2019 by HDV

Thank you for your feedback!

4 out of 5

Good hotel, but not living up to expectations

Nice large room, friendly staff and good breakfast. Unfortunately the bed wasn't long enough to sleep in properly (had to sleep diagonally), and there was no double or triple glazing in the windows, so was kept awake by noises from the street below for much of the 3 nights I stayed.

Posted by on 6 Aug 2018

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Comment from Hotel Management

20 Aug 2018 by Tom

Dear JB, Thank you for reviewing your stay with us and we hope your experience was a positive one. Our team here work hard to ensure all our guests have a comfortable and pleasant stay and we very much look forward to welcoming you back again soon. Very best regards Tom Gallimore, General Manager

5 out of 5
A warm welcome by the Staff nothing was to much trouble.a wonderful standard of accommodation and a good nights sleep!...the food was fantastic...certainly stay here again.

Posted by , from worchestershire on 21 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by Tony

Thank you for your kind comments. We hope to see you again.

2 out of 5

It should have been so much better

Pros: The general manager
Cons: See above
Location: Colemore row is the nicest street in Birmingham
The most chaotic hotel, with terrible service and horrible food. I stayed for 3 nights. On my first night, I was not able to get any food in my room other than a sandwich. My first breakfast was A disaster and it took an hour to get some hot toast. Dinner was almost inedible. My room was very cold when I arrived owing to faulty heating, though that was fixed after I complained. I was charged for my room twice, though the fee was later refunded when I complained. With two exceptions, including the GM, who was very nice, the staff were surly and unhelpful. I had a room that overlooked the street: unfortunately I was woken by loud rubbish collections and bottle collections in particular very early every morning. Having got back to sleep, I was then woken again by the light, which poured through the ill fitting curtains! Given that hotel du vin is a well known chain, with a reputation for luxury, this stay should have been much much better.

Posted by , from london on 19 Oct 2016

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Comment from Hotel Management

8 Jul 2017 by Tony

Thank you for your feedback. I was so sorry to hear of your disappointment and pleased I was able to go someway to rectifying this for you. I was very surprised to see that you felt the team were surly as they are so often complemented by your fellow guests. I hope we may get the chance to change your opinion in the future.

5 out of 5
Sehr schönes Hotel in historischem Haus mit viel Liebe zum Detail.

Posted by on 8 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by HDV

Vielen Dank für Ihre Bewertung! Wir hoffen, Sie wieder bei uns zu haben.

About the Hotel du Vin & Bistro Birmingham

Location Church Street, Birmingham, England B3 2NR

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Hotel du Vin & Bistro Birmingham. This Victorian Birmingham hotel is smoke free.

  • 66 guestrooms or units
  • 4 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Birmingham Snow Hill Station (0.3 km / 0.2 mi)
  • Metro station: Bull Street Station (0.3 km / 0.2 mi)

Room Amenities

Hotel du Vin & Bistro Birmingham offers 66 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Bistro du Vin – This bistro serves breakfast, lunch and dinner.

Pub du Vin – This pub serves lunch, dinner and light fare.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Pet Policy

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 18.60 per day(1640 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Vin & Bistro
  • Hotel Vin & Bistro Birmingham
  • Hotel Vin Birmingham
  • Vin Bistro Birmingham
  • Hotel Vin Bistro Birmingham
  • Du Vin & Bistro Birmingham
  • Hotel du Vin & Bistro Birmingham Hotel
  • Hotel du Vin & Bistro Birmingham Birmingham
  • Hotel du Vin & Bistro Birmingham Hotel Birmingham

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.