See all properties

Mercure Birmingham West Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Birmingham West Hotel

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 1 Double Bed (Compact) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Explore the area

Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
  • Utilita Arena Birmingham
    ‪9 min drive‬
  • Black Country Living Museum
    ‪10 min drive‬
  • Bullring & Grand Central
    ‪13 min drive‬
  • Birmingham (BHX)
    ‪38 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Compact)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Birmingham - Oldbury by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is €69
for 1 room
includes taxes & fees
18 May - 19 May
Holiday Inn Express Birmingham - Oldbury by IHG

About this property

Mercure Birmingham West Hotel

Suburban hotel with full-service spa and health club
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Mercure Birmingham West Hotel. During your stay, you're just a quick walk from Sandwell Valley Country Park. Free WiFi in public areas, a full-service spa and an indoor pool are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Restaurant 1896
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, body wraps or body treatments at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from The Hawthorns and 9 minutes from Utilita Arena Birmingham
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Mercure Birmingham West Hotel offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and coworking spaces. Event space at this hotel measures 1916 square feet (178 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Birmingham West Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star West Bromwich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Restaurant 1896 – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Lounge Bar – This bar specialises in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

English, French, Latvian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Restaurant 1896

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • 15 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Self-parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Mercure Birmingham West Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 344 out of 733 reviews
Rating 8 - Good. 206 out of 733 reviews
Rating 6 - Okay. 93 out of 733 reviews
Rating 4 - Poor. 46 out of 733 reviews
Rating 2 - Terrible. 44 out of 733 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kamaljit

Stayed 1 night in Jan 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Nusrat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

steve

Business traveller
Good gym, try the Vine pub close by.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Poor customer service

Upon checking in at the Mercure I was met by a rude attendant Maciej at the desk who had zero interpersonal skills. He initially asked if I had a reservation which I answered yes and gave my name. He was looking for the booking for approximately 5 mins, I thought he may not be able to find me so I said would you like the reference number? To which he replied sternly “I’ve got it!” But you are only booked for one night and it is for 1 person!” To which I replied I am booked for 3 nights and yes I am aware that it is only for me. I can only assume the reference to the one person booking is due to my niece standing next to me as she picked me up from the station. From there, he gave me the keys to my initial room which was in the basement of the hotel. As I have mobility issues I was not able to walk the amount steps required to that room and there were no lifts available. I had to go back to reception to request a new room. This time I was placed in a room with no heating. After 3 attempts to fix the heating whilst I left in the cold room, I requested an additional blanket, which I never received I was eventually moved to another room. This room was better and had full heating but it begged the question why was I not moved in the first place. Maciej then advised that this is the room I would have had if I had accepted the room in the basement. This caused undue upset as my stay here was for my late aunty’s funeral.
Stayed 3 nights in Jan 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Internet could be better in rooms. Websites dont load on computer.
Stayed 3 nights in Jan 2025

8/10 Good

Natalie

Stayed 1 night in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Janet

Stayed 1 night in Jan 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta

Stayed 2 nights in Dec 2024

10/10 Excellent

Karisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great friendly staff super clean hotel good parking
Stayed 1 night in Jan 2025

8/10 Good

Kanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent, & hot! Their restaurant menu is very Basic, & as for the room it was cold evan though their was air-con it was set on a certain temperature as you couldn’t put it up,, to warm the room
Stayed 2 nights in Jan 2025

2/10 Terrible

Ellie

Stayed 1 night in Jan 2025

4/10 Poor

Mary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Won’t be back to this cold cutting corners hotel.

Our room heating system was not working, there was a tiny oil filled radiator instead! It was -4° outside! I ask at reception to get a resolution! Response hotel has 160 rooms, 99 occupied. Based on our booking the room we booked was the one we’d been allocated. It was a standard double. The room the event we were attending was also very cold. The bar offer was also poor, 10% white wine, no port poor beer!
Stayed 1 night in Jan 2025

8/10 Good

Raymond

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

The staff were very welcoming and helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, staff & service
Very clean, room decent size. Staff were fine. Bed was really hard, didnt sleep and ended up with a bad back. Breakfast was decent and good value. However evening menu is a bit pricy and we waited 45 minutes for food which was cold. We were hoping to get some morning swimming in, pool much smaller than photos and as its vey shallow, was a lot of kids so couldn't do any serious exercise- usually spa hotels dont allow children unless there is a separate pool.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Stayed 3 nights in Dec 2024

10/10 Excellent

Vincent

Stayed 1 night in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hardik

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024