I had a friendly welcome at check in which was completed promptly with clear instructions for my one night stay.
My room was on the ground floor and very well presented, clean, tidy and looked newly refurbished. The bed was comfy and the room was well laid out with an ensuite bathroom with a shower. No towel rail or hook but I made do.
During my stay I couldn't use the small wall lights finding there were no bulbs in them. The television signal was not great but the weather may have affected this.
I was served in the bar area for a cup of tea and some snacks following a late-finish meeting in the city. The staff were lovely and chatty which I like.
I was up early any way but I did feel it was a little noisy through to around 3am with what sounded like drunken patrons. Softer closing doors might help with this. But I found the cosiness of my room helped counter this.
I would recommend staying here, friendly staff, newly refurbished rooms, it's easy to access by public transport, close to the town, train station, hospital and M6, Uber works here and it's a friendly city to be in.