2/10 Terrible
karen p.
24 Jul 2024
Disliked: Cleanliness
Could be nice.....
The best part of this property is that it is a quiet gated community. The house needs a lot of updates including fresh paint, new linens, mattreses and curtains, updated kitchen appliances and cooking essentials (there were none), and new outdoor furniture just to name a few. There wasn't even toilet paper. It seemed like everything was in disrepair. The pool ended up green towards the end of the week.
We were told to give a cash deposit of $250 for electricity upon arrival and the unused balance would be returned. Ramon was there to collect deposit. The day we were leaving Ramon was not there and instructed us to take a picture of the meter to show the electric usage. He said he would send the balance due, we had a plane to catch so ok. Evidently, the meter had been changed out sometime during our stay by the electric company. The meter showed $150 of usage. After several attempts to try to settle this matter, Ramon stopped communication and decided he was keeping the entire balance even though he could not document when the meter was changed out (we suggested pro rating to be fair, but he said he could not provide any info from the electric company).
Overall, this community has many other beautiful properties if you're looking for a quiet, out of the tourist area. Cas abou beach was beautiful.
karen p.
Stayed 7 nights in Mar 2024