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Waterloo Guest House

3.0 star property

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Photo gallery for Waterloo Guest House

Outdoor pool, pool umbrellas
Elite Room | Soundproofing, iron/ironing board, free WiFi
Exterior
Exterior
Deluxe Room | Soundproofing, iron/ironing board, free WiFi

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Bar
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
44 High Street, Black River, St. Elizabeth Parish, JMDEH03
  • Jamaica Beaches
    ‪14 min walk‬
  • Bubbling Spring Mineral Bath
    ‪10 min drive‬
  • Floyd's Pelican Bar
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Soundproofing, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room

Elite Room | Soundproofing, iron/ironing board, free WiFi

Elite Room

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | Soundproofing, iron/ironing board, free WiFi

Double Room, 1 Bedroom

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

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About this property

Waterloo Guest House

Hotel with free parking, near Jamaica Beaches
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
Waterloo Guest House offers 16 air-conditioned accommodations with an iron/ironing board and free toiletries. This Black River hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Waterloo Guest House, you're just a quick walk from Black River Heritage Buildings. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Within a 10-minute walk of Black River Heritage Buildings and High Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Waterloo Guest House. Free self parking is available.

This 3-star Black River hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Waterloo Guest House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Waterloo Guest House

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Waterloo Guest House Hotel
Waterloo Guest House Black River
Waterloo Guest House Hotel Black River

Waterloo Guest House Reviews

Reviews

5.0
Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 9 out of 19 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Raves

Stayed 6 nights in Nov 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the strong can survive
The hotel needs to be renovated, the pool has been out of service for weeksI was told the water in the pool was moss green, the tv didn't work as well. This is truly a place to rest your head and sleep then off to do something throughout the day. There is nothing to do at the hotel. Although the food is great at the bar, but the bar is open only till 7pm
Stayed 5 nights in Nov 2024

4/10 Poor

Raves

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Please ensure that the pool is in use
Stayed 4 nights in Nov 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Cislie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can clear
Stayed 7 nights in May 2024

2/10 Terrible

todd

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in is noon . I arrived around 4:30pm. The original hotel was horrible falling apart. Look like a scene from a horror movie. I went to the front desk the doors where lock and the lights where off. I when to the back looking for staff or someone. The place was empty. Look like a ghost town. Dogs walking around was the only life i saw there. I called the number and got a voice mail. I stayed there until 5:15pm. Kept calling and kept getting the voice mail. I needed a place to stay that night. I ended up booking a room at Port of Call. Called Waterloo again voice-mail. 8pm called again no return just the same voice-mail same message. I never was able to check in. I tried to cancel online and it was too late. I should get a refund. They called me the next day and hang up when i answered. I will call my bank Monday when i get back to the States. I will demand a refund. I will never recommend this hotel to my worse enemy. So unprofessional.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of being in the town, and having easy access to shopping, and eateries.
Stayed 1 night in Mar 2024

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty Nasty Nasty.. staff cluess. Not certain who check us in maybe the cook, bartender or the babysitter holding a child . No tv .No hot/bottle water . No WiFi .. no shower head on shower ?? (Make no difference couldn’t take a shower) Bedbugs ?? Unfortunately I Can’t prove this since I didn’t do a good check for them when I cover the bed with the disposable sheets like I always do .was to exhausted.. however the bites on my body tell a different story. I wouldn’t recommend this place to a dog and they were plenty on the property.. thank God it was 1 nite only layoff for a funeral .. You need to take his property off your website bad for business seriously. Unsanitary conditions..

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. Best amenities were air conditioning and hot water. Will visit again!
Stayed 3 nights in Aug 2023

2/10 Terrible

Ava Marie

Stayed 2 nights in Aug 2023

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was dirty but the rooms were okay with ac. The ac was great. There is nothing to do really around so it is not complete the hotels faults for the deterioration on their premises. Not the best best to be or travel to
Stayed 1 night in May 2023

8/10 Good

Radica

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Like all the trees on the property, but garbage everywhere.
Stayed 3 nights in Mar 2023

8/10 Good

Angel, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to expend some good time in St Elizabeth, close to YS falls and Pelican Bar
Stayed 1 night in Nov 2022

2/10 Terrible

BRAMWELL

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Desilusión
Al ver la cantidad de moho en el techo, mis clientes decidieron no hospedarse allí. Tuvimos que buscar una alternativa a cargo mío. La ubicación es buena; pero hace mucha falta la limpieza. Además el edificio antiguo al frente no contribuye en nada a una imagen acogedora.
Stayed 1 night in Apr 2024