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Extended Stay America Suites Boston Braintree

2.5 star property

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Photo gallery for Extended Stay America Suites Boston Braintree

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
20 Rockdale St, Braintree, MA, 02184
  • South Shore Plaza
    ‪15 min walk‬
  • F1 Boston
    ‪17 min walk‬
  • Granite Links Golf Club
    ‪7 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Boston Braintree

Hotel in Braintree with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and a front desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Braintree offers 103 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Extended Stay America Suites Boston Braintree. During your stay, you'll be within walking distance of South Shore Plaza. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 14 minutes by car from Northeastern University and 15 minutes from Boston Harbor
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Boston Braintree also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Self parking is free. A complete renovation of Extended Stay America Suites Boston Braintree was completed in January 2025.

This Braintree hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003500400
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Boston Braintree
Extended Stay America Boston Hotel Braintree
Extended Stay America Braintree
Braintree Extended Stay
Extended Stay America Boston Braintree Hotel

Extended Stay America Suites Boston Braintree Reviews

Reviews

6.2
Rating 10 - Excellent. 200 out of 902 reviews
Rating 8 - Good. 182 out of 902 reviews
Rating 6 - Okay. 184 out of 902 reviews
Rating 4 - Poor. 135 out of 902 reviews
Rating 2 - Terrible. 201 out of 902 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Jefferson

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor
Stayed 1 night in Jan 2025

2/10 Terrible

Mayra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was really rude and racist. EXPEDIA its great and has a great customer services, but the hotel doesnt. They should teach a little empathy. Never choosing this hotel again.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late Refund/Lack Of Professionalism
I recently stayed at this hotel and had a very disappointing experience. They advertised breakfast, but it turned out to be just candy, chocolate, and light coffee—not what we expected at all. Additionally, we were charged a $100 fee, which they promised to refund. It's been two months, and we still haven't received our money back. We called many times, and Michael, a manager, was very disrespectful and hung up the phone multiple times while I was speaking to him. This lack of professionalism and poor service has left a bad impression. I wouldn't recommend this hotel to anyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Drouillard

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2024

2/10 Terrible

shauna

Disliked: Cleanliness, staff & service, property conditions & facilities
No customer service. Staff on personal phone call and made us wait 20 mins before helping us check in.
Stayed 1 night in Jan 2025

8/10 Good

Tamia

Stayed 1 night in Dec 2024

2/10 Terrible

Geny-Sens

Stayed 1 night in Dec 2024

2/10 Terrible

Erickson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

4/10 Poor

Norris, Quincy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not much to like with so limited amenities. No ice or ice maker. I had to go to front desk to request a coffee pot then had to go back to ask for coffee cup. Definitely would not recommend and two workers sitting in the employee break room were rude when I inquired about the whereabouts of the front desk staff. They had the door opened and then just closed it while I was standing there because they did not "work at front desk"
Stayed 2 nights in Dec 2024

2/10 Terrible

Kishayla

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean. Cabinets were dirty. Refrigerator had a half drunk water. The bath tub was dirty.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Travelled with family, Travelled with group
Terrible Customer service
Terrible customer service.
Stayed 3 nights in Dec 2024

8/10 Good

Gentry

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

2/10 Terrible

EMANUS

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the ABSOLUTE WORSE place I ever lodged in. My first and last time at any of these hotels. My initial room reeked of marijuana, the second room they moved me too was disgusting, broken furnitures, burnt cigarette stains everywhere. Highly, highly disappointed.
Stayed 2 nights in Nov 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute worst
Was not told about hotel remodel. Room was not as reserved. Hammering banging smell. False fire alarm in middle of night. Disorganized staff. Sleep constantly interrupted. Keys that were de programmed twice. Had to request ironing board four times. Had to use stairs because elevator being used by construction workers. My wife complained and Mike at the counter was very condescending. When I, a guy complained, different story. All genders should be treated equally. I don't usually give bad reviews being that I work in customer service. They should be ashamed to actually take my money.
Stayed 9 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Under construction; basic but clean.
Stayed 1 night in Dec 2024

6/10 Okay

Leslie

Travelled with family
Liked: Staff & service
The only issue I had the toilet kept clogging for no reason
Stayed 1 night in Nov 2024

2/10 Terrible

Erving

Stayed 1 night in Nov 2024

4/10 Poor

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty lack luster rooms in bad shape, they should pay you to stay there!
Stayed 2 nights in Nov 2024

6/10 Okay

Dana

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Guillermo

Stayed 2 nights in Aug 2024