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Extended Stay America Suites Boston Braintree

2.5 star property

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Photo gallery for Extended Stay America Suites Boston Braintree

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
20 Rockdale St, Braintree, MA, 02184
  • South Shore Plaza
    ‪15 min walk‬
  • F1 Boston
    ‪17 min walk‬
  • Granite Links Golf Club
    ‪7 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Sonesta Simply Suites Boston Braintree

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.6 out of 5, Good, (1002)
The price is €149
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Sonesta Simply Suites Boston Braintree

About this property

Extended Stay America Suites Boston Braintree

Hotel in Braintree with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and a front desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Braintree offers 103 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Extended Stay America Suites Boston Braintree. During your stay, you'll be within walking distance of South Shore Plaza. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 14 minutes by car from Northeastern University and 15 minutes from Boston Harbor
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Boston Braintree also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Self parking is free. A complete renovation of Extended Stay America Suites Boston Braintree was completed in January 2025.

This Braintree hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003500400
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Boston Braintree
Extended Stay America Boston Hotel Braintree
Extended Stay America Braintree
Braintree Extended Stay
Extended Stay America Boston Braintree Hotel

Extended Stay America Suites Boston Braintree Reviews

Reviews

6.2
Rating 10 - Excellent. 187 out of 873 reviews
Rating 8 - Good. 179 out of 873 reviews
Rating 6 - Okay. 180 out of 873 reviews
Rating 4 - Poor. 132 out of 873 reviews
Rating 2 - Terrible. 195 out of 873 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Travelled with family, Travelled with group
Terrible Customer service
Terrible customer service.
Stayed 3 nights in Dec 2024

8/10 Good

Gentry

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

2/10 Terrible

EMANUS

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the ABSOLUTE WORSE place I ever lodged in. My first and last time at any of these hotels. My initial room reeked of marijuana, the second room they moved me too was disgusting, broken furnitures, burnt cigarette stains everywhere. Highly, highly disappointed.
Stayed 2 nights in Nov 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute worst
Was not told about hotel remodel. Room was not as reserved. Hammering banging smell. False fire alarm in middle of night. Disorganized staff. Sleep constantly interrupted. Keys that were de programmed twice. Had to request ironing board four times. Had to use stairs because elevator being used by construction workers. My wife complained and Mike at the counter was very condescending. When I, a guy complained, different story. All genders should be treated equally. I don't usually give bad reviews being that I work in customer service. They should be ashamed to actually take my money.
Stayed 9 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Under construction; basic but clean.
Stayed 1 night in Dec 2024

6/10 Okay

Leslie

Travelled with family
Liked: Staff & service
The only issue I had the toilet kept clogging for no reason
Stayed 1 night in Nov 2024

2/10 Terrible

Erving

Stayed 1 night in Nov 2024

4/10 Poor

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty lack luster rooms in bad shape, they should pay you to stay there!
Stayed 2 nights in Nov 2024

6/10 Okay

Dana

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Guillermo

Stayed 2 nights in Aug 2024

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The woman that checked us in was cold and offered no details about the stay that a check-in entails. There was construction on our floor which included appliances in the hallway (refrigerators), plastic covering and tape down the entire hallway and the smell of paint (but not as strong as the weed). The room was dirty (hair in the shower) and the beds were so cheap they moved when you sat down. I am shocked they would book rooms on a floor so deep in renovations. The only pleasant part of the stay was the lovely woman working the front desk in the morning. She was kind, helpful and very much appreciated after the stay we had.
Stayed 1 night in Nov 2024

2/10 Terrible

Marcus

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Manuel.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

jeffrey

Disliked: Cleanliness, property conditions & facilities
Property requires serious renovations. The corridor on the third floor was not clean and there was construction work on the other half of the floor.
Stayed 2 nights in Oct 2024

4/10 Poor

Langdon

Business traveller
Disliked: Cleanliness, staff & service
Not a Pleasant Stay
Arrived at 2:30 and was told I couldn’t get into the room until 3 pm check in time. Even though the room was ready. It’s “protocol.” I came back at 3 and had to wait 10 minutes while the manager sorted out other issues in the property. Room tent card advertises a variety of kitchen ware, but not even a fork was available to eat my order-in meal. Bathroom sink drains extremely slowly and there was a puddle on the floor from leaking drain.
Stayed 1 night in Oct 2024

4/10 Poor

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property appeared run down. Could definitely use updating.
Stayed 3 nights in Oct 2024

2/10 Terrible

Dawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was infested with cockroaches.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Henrietta

Liked: Staff & service
Disliked: Property conditions & facilities
It’s is very dated ….in need of a renovation!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Juan

Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property to find a fellow customer upset at the counter with no employee present. The other guest informed us they did not have rooms. Waited several minutes for an employee to come over, she did not look at me (she was on the phone with Expedia, I believe). She asked my last name and said I didn't have a room. She walked away (still on the phone) and offered no apology or assistance. The other guest informed me they were under construction. Another guest came in needing assistance and she even had to knock on doors for someone to come help her. The floors were dirty in the lobby. We left to try to find another room and ended up driving for 2 hours and to another state before we found accommodations and more than double the price and didn't check in until almost 2 am. It was an absolute terrible experience.
Stayed 2 nights in Oct 2024