2/10 Hirveä
Lorenzo
26.8.2024
Huonoa: Palvelut/mukavuudet
I booked using expedia a room deluxe which it is described with bathroom but when I arrived I had a shared bathroom. I tried to contact using the expedia app which was the only way to communicate with them and they replied they did not see I booked the deluxe room and that was a problem of Expedia and so to solve the problem with them. Once back home I tried to solve the problem with the Expedia support but they are not able to solve the problem even if my receipt shows exactly that I have booked a Deluxe room. They said it is not written that the deluxe room has private bathroom but the description is clear to me.
Lorenzo
Yöpyi 2 yötä elokuussa 2024