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The Charles Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charles Hotel

Front of property
Staircase
Interior entrance
Exterior
3 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
One Bennett Street, Cambridge, MA, 02138
  • Harvard University
    2 min walk
  • Harvard Square
    5 min walk
  • Boston University
    4 min drive
  • Boston, MA (BOS-Logan Intl.)
    19 min drive

Room options

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request) | 1 bedroom, premium bedding, down duvets, minibar

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

Suite, 1 King Bed (Chancellors) | 1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Chancellors)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans) | 1 bedroom, premium bedding, down duvets, minibar

Suite (Deans)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Fellows)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sheraton Commander Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (308)
The price is €264
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Sheraton Commander Hotel

About this property

The Charles Hotel

Riverfront Cambridge hotel in West Cambridge with 3 restaurants
3 restaurants, a full-service spa and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
The Charles Hotel offers 303 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of The Charles Hotel's great location. During your stay, you're just a quick walk from Harvard University. You'll find features such as free WiFi in public areas, plus 3 restaurants and 3 bars. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Enjoy American cuisine at Henrietta's Table, one of the property's 3 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to Swedish massages, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Harvard University and 6 minutes by car from Fenway Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
The Charles Hotel offers its guests a full-service spa, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Charles Hotel. For a fee, parking is available. A complete renovation of The Charles Hotel was completed in August 2021.

This 4-star Cambridge hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11 AM.
Henrietta's Table – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Noir Bar – This cocktail bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Bar Enza – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Regattabar Jazz Club – This bar specialises in American cuisine and only serves light fare. Reservations are required. Open selected days.
Pronto – This bistro specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, French, Hindi, Indonesian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 50 per day)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Family friendly

  • Free cot
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults and USD 10 to 40 for children
  • Covered self-parking fee: USD 50.00 per day
  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

The Charles Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1008 reviews" "
Rating 8 - Good. 180 out of 1008 reviews" "
Rating 6 - Okay. 49 out of 1008 reviews" "
Rating 4 - Poor. 21 out of 1008 reviews" "
Rating 2 - Terrible. 21 out of 1008 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was well kept and staff was very friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a bigger room because it was our anniversary which was lovely. We were very disappointed to learn they had converted the appealing former pool room into bedrooms. We had come for that. The room itself had verry little feeling to it. It was comfortable but very corporate. And there is no breakfast for guests . The expensive overdone Henrietta's Table seemed only to open at noon. The decor needs some homey touches.
Stayed 1 night in Aug 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff
Stayed 2 nights in Aug 2024

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Prashant, North Caldwell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property right in Harvard Square. Beautifully decorated. Only negatives were a tub that didn’t drain and some low water pressure in the shower. Otherwise a very nice stay and would stay again. Parking garage part of hotel which was very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 3 nights in Aug 2024

10/10 Excellent

Sindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert, Malaga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived into Boston via air very early on a Saturday morning. Were hoping to drop our bags at the hotel for the day until we were about to check in later, and instead they checked us in at 8:00 AM! When we checked out at 11:00 am on Sunday, they were more than happy to hold our bags for us until we picked them up at 6:00 pm and headed to the airport. WOW, top notch service. Our first stay at The Charles, won't be our last.
Stayed 1 night in Aug 2024

10/10 Excellent

Terry, Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class accommodation and terrific location. Easy access to the T subway to Freedom Trail and a 15-minute taxi ride to Fenway Park.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chaohuang

Stayed 1 night in Jul 2024

10/10 Excellent

barbara

Stayed 1 night in Aug 2024

10/10 Excellent

Florian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was excellent in all respects.
Stayed 5 nights in Jul 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale hotel that you’re paying for up for
Chic, clean hotel located in a convenient part of Cambridge, but for $650 a night there should be complementary water.
Stayed 1 night in Jul 2024

10/10 Excellent

Arnon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
io
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerrold, Wayland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

8/10 Good

Varun, New Hyde Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and well kept property in the heart of Cambridge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chin

Liked: Cleanliness, staff & service, amenities
A friend referred me to the Charles and I’m glad that I booked my stay there. I arrived around 4am the day of my reservation. Even though I had to wait, the staff were nice and I was able to get my room by 9am. Decor is cute in an academic style, and I loved how it was walking distance to the shops and restaurants in Harvard Square. Very convenient to drop my child off for the Harvard summer program. Room service was quick and everyone who helped me was friendly and helpful. I hope to stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well appointed, clean, comfortable and quiet. And it was so convenient to Harvard Square where my meetings were. Walkable to anything I needed. Would highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay. The hotel is clean with lots of areas to sit downstairs. There are also relaxing outdoor spaces to grab food and drinks. Convenient location to Harvard and Cambridge shops and restaurants - all within walking distance. Fitness center is new and very well furnished with a variety of strength and cardio machines, including 2 Peloton bikes.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cindy, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location when visiting Cambridge. The staff were very helpful and the restaurants are good, especially the pie from Henrietta’s.
Stayed 2 nights in Jul 2024

8/10 Good

Julia, Bentonville

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff were very friendly and helpful. They did an excellent job cleaning. The front desk didn’t seem as friendly. Door and valet service was friendly and helpful.
Stayed 4 nights in Jul 2024