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The Kingsford, Ascend Hotel Collection

4.0 star property

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Photo gallery for The Kingsford, Ascend Hotel Collection

Lobby
Hallway
Property amenity
Lobby
Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
510 Kingsford Smith Drive, Hamilton, QLD, 4007
  • Portside Wharf
    ‪7 min walk‬
  • Queen Street Mall
    ‪8 min drive‬
  • Suncorp Stadium
    ‪9 min drive‬
  • Brisbane, QLD (BNE)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

Standard Room, 1 Queen Bed, Non Smoking, Balcony | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Kingsford, Ascend Hotel Collection

Riverwalk hotel with coffee shop/cafe and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, free self parking and a free cruise terminal shuttle are also provided. Other amenities include a microwave in a common area, concierge services and dry cleaning.
The Kingsford, Ascend Hotel Collection offers 36 accommodations with iPod docking stations and a safe. This accommodation offers separate sitting areas. LCD televisions come with cable channels.

Bathrooms include slippers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Kingsford, Ascend Hotel Collection. During your stay, you're just a quick walk from Portside Wharf. Features include free WiFi in public areas, free self-parking and a free cruise terminal shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 1-minute drive from Eat Street Markets and 7 minutes from Queen Street Mall
  • Free cruise terminal shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Kingsford, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
The Kingsford, Ascend Hotel Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Korean, Romanian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free cruise terminal shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property provides a one-way shuttle from the property to the Brisbane International Cruise Terminal. Guest must contact the property 72 hours prior to arrival to arrange drop-off.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per stay.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 20 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Kingsford Motel Hamilton
Kingsford Motel
Kingsford Hotel Hamilton
Kingsford Hamilton
The Kingsford an Ascend Hotel Collection member
Kingsford Brisbane Airport Hotel Hamilton
Kingsford Brisbane Airport Hotel
Kingsford Brisbane Airport Hamilton
Kingsford Brisbane Airport
The Kingsford, Ascend Hotel Collection Hotel
The Kingsford, Ascend Hotel Collection Hamilton
The Kingsford, Ascend Hotel Collection Hotel Hamilton

The Kingsford, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 434 reviews
Rating 8 - Good. 140 out of 434 reviews
Rating 6 - Okay. 34 out of 434 reviews
Rating 4 - Poor. 14 out of 434 reviews
Rating 2 - Terrible. 7 out of 434 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort

Good location, room smelled

First room smelled like sewer however they kindly moved me to another room
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place good professional staff
Stayed 1 night in Apr 2025

2/10 Terrible

Lowell

Liked: Cleanliness, staff & service
The room had some electrical issues, and the mirror lighting was not all working. Room was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and close to public transport.
Stayed 1 night in Jan 2025

6/10 Okay

Dominic

Stayed 1 night in Feb 2025

8/10 Good

Gregory, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and close to airport.
Stayed 1 night in Jan 2025

4/10 Poor

Kimberly

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel was NOT worth the price - better to spend a a few extra dollars on uber or take the AirTran into the city versus staying near the airport. Felt unsafe at night with loud cars racing outside the room. Room itself was uninspiring and poorly maintained.
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Highly recommend
Stayed 1 night in Jan 2025

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good property, mattress was on the firmer side for my liking.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Parris

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Not quite as nice as I anticipated but all I could find for a somewhat reasonable price close to the airport last minute.
Stayed 1 night in Jan 2025

10/10 Excellent

Cassandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well enjoyed by the staff I booked to stay for an airport layover
Stayed 1 night in Jan 2025

10/10 Excellent

Dolores

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room with modern upgrades. Excellent breakfast and coffee in the morning. Super friendly staff, quick to provide whatever you need for your stay.
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. We did not like the privacy with bathroom doors being only partly frosted.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Max

Stayed 2 nights in Sep 2023

6/10 Okay

Roberta

Travelled with partner
Liked: Cleanliness, staff & service
Everything was lovely EXCEPT the cleaning products had an extremely overwhelming smell in the room.
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was neat and tidy. Somewhat small but that's ok. The bed was very firm and the pillows were not great. Also, the shower head was horrendous and ensured that we didn't spend much time showering.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service upon check in
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet very clean and well equiped place to stay. Good customer service
Stayed 1 night in Nov 2024