6/10 OK
Stacey R.
27.12.2024
Hyvää: Siisteys
Beautiful property, but description is misleading
My family had originally booked this property for October 18 through October 21. However, hurricane Helene hit and we were unable to drive from our residence in North Carolina to this property in Bristol. We asked the homeowner for a refund due to the circumstances of hurricane Helene. He declined stating there was no damage to the property and refused to refund the money even though the roads of Western, North Carolina were impassable, and we were unable to get there due to the hurricane. We came to a compromise that he would allow me to stay December 18 through December 21 as a courtesy. When we arrived at the property, the driveway was a switchback, and if you did not have a vehicle that could access the property you would’ve had to park down at the very bottom and walk 350 feet up a steep incline to get to the property. This information should be disclosed in the actual description of the property prior to booking so that people are not surprised that vehicle cannot make it up the driveway. Additionally, the bottom half of the house that has two queen beds, is only accessible if you go outside. So not ideal for a family stay. the house is well-maintained very clean. However, the furniture is not conducive to relaxation. It’s more of a staging type of furniture with the leather sofas and the dining room table that is meant for short or small people. The listing should really be updated to accurately, reflect those types of things in the property.
Stacey R.
Yöpyi 3 yötä lokakuussa 2024