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SureStay Hotel by Best Western Brownsville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Brownsville

Lobby
Individually furnished, desk, laptop workspace, blackout curtains
Restaurant
Combined shower/bathtub, free toiletries, hair dryer, towels
Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
825 N Expressway, Brownsville, TX, 78520
  • Gladys Porter Zoo
    ‪2 min drive‬
  • University of Texas at Brownsville
    ‪3 min drive‬
  • Sunrise Mall
    ‪4 min drive‬
  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Motel 6 Brownsville, TX

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1128)
The price is €74
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Motel 6 Brownsville, TX

About this property

SureStay Hotel by Best Western Brownsville

Hotel in Brownsville with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and camper van/bus/lorry parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe.
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Brownsville. During your stay, you'll be within walking distance of Resaca de la Palma Battlefield. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 2-minute drive from Camille Lightner Playhouse and a few minutes from Gladys Porter Zoo
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Brownsville also features laundry facilities, a front desk safe, and camper van/bus/lorry parking. Self parking is free.

This Brownsville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 165 out of 436 reviews
Rating 8 - Good. 111 out of 436 reviews
Rating 6 - Okay. 73 out of 436 reviews
Rating 4 - Poor. 42 out of 436 reviews
Rating 2 - Terrible. 45 out of 436 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

María

Stayed 1 night in Dec 2024

10/10 Excellent

fernando

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

FARRUKH, houston

Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Odilon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here before and I have never gad sny problems.
Stayed 2 nights in Nov 2024

6/10 Okay

Rubi

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The breakfast is very limited. They charge a $100 deposit not specified, with the booking details. The room smelled like wet carpet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time we go to Brownsville, we stay here, like a lot, quiet and peaceful, clean and friendly, thanks
Stayed 1 night in Nov 2024

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yoandry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Odalbis

Stayed 1 night in Oct 2024

10/10 Excellent

FARRUKH, houston

Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall wasn’t bad room service didn’t show up once the two nights I stayed but area was convenient with stores close by would stay again especially if Kept up with room service.
Stayed 2 nights in Sep 2024

6/10 Okay

Viviana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The property was ok. Not what expected for the price payed. The pool was not in service. The breakfast did not have variety of things to eat. Our room had greasy stains on the TV stand and on the door. Definitely will not stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

ALFREDO

Stayed 3 nights in Aug 2024

6/10 Okay

Susana

Liked: Staff & service
Pool was closed
Stayed 2 nights in Sep 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Not the best….
Stayed 2 nights in Apr 2024

10/10 Excellent

María Teresa

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good place in Brownsville TX
Good place, Clean room and good service. However wish checkout was at 12
Stayed 1 night in Aug 2024

6/10 Okay

Francisco J

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Octavio

Stayed 1 night in Jul 2024

10/10 Excellent

Gabriela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend!
Stayed 1 night in Jun 2024