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Citybox Brussels

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Citybox Brussels

Exterior
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪2 min walk‬
  • Place du Grand Sablon
    ‪14 min walk‬
  • Royal Museums of Fine Arts of Belgium
    ‪16 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪26 min drive‬

Room options

View all photos for Double Room Small

Desk, laptop workspace, free WiFi, bed sheets

Double Room Small

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, free WiFi, bed sheets

Junior Suite

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Single Room

Single Room | Desk, laptop workspace, free WiFi, bed sheets

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Double Room

Double Room | Desk, laptop workspace, free WiFi, bed sheets

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Hôtel Van Belle

Free WiFi
Restaurant
Breakfast available
Parking available
4.4 out of 5, Excellent, (229)
The price is €111
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hôtel Van Belle

About this property

Citybox Brussels

Hotel with a 24-hour business centre, steps from Avenue Louise
Along with a 24-hour business centre, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall and a vending machine are on-site. Housekeeping is available once per stay.
Citybox Brussels offers 246 accommodations with a hairdryer. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided once per stay.
During your stay at Citybox Brussels, you're just a quick walk from Avenue Louise. You'll find features such as free WiFi in public areas and a 24-hour business centre.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a 24-hour business centre, meeting rooms and a vending machine
  • Steps from Avenue Louise and a 3-minute drive from Royal Palace of Brussels
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 340 reviews" "
Rating 8 - Good. 89 out of 340 reviews" "
Rating 6 - Okay. 44 out of 340 reviews" "
Rating 4 - Poor. 17 out of 340 reviews" "
Rating 2 - Terrible. 6 out of 340 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were happy with our stay at CityBox. It is self check-in and check-out, which was straight forward, once I found the correct code. Comfortable and clean. Basic but, all that was needed for our stay which was to spend time exploring the city, not the hotel. There is a kitchen and laundry facility for guests to use. We used the kitchen/dining/chill area and stored things in the fridge. Only issue was there were no cups available for making tea/coffee on our last morning, which was disappointing. An improvement would be to have tea/coffee facilities in the room. Overall, a good stay and location for exploring what Brussels has to offer. Lots of shops/restaurants nearby.
Stayed 2 nights in Oct 2024

6/10 Okay

Karissa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very clean hotel. Area is perfect for public transport. Very noisy outside. Windows could be sound proof. On our second night we were awake from road works at 2 am & we could not sleep. So went to reception to ask for another room. We were given one on the other side of the building which helped. Towels could be bigger. There was no tv in room. Could do with a kettle & cups & no hand towels given.
Stayed 3 nights in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great area
Stayed 1 night in Oct 2024

8/10 Good

YEW LEONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caring
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room window was next to a busy street and it was very noisy, especialy with the tram
Stayed 4 nights in Oct 2024

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a good price and convenient location. Walkable to city center. Easy check in and check out.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Stayed 1 night in Oct 2024

6/10 Okay

Imran

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An honest review
Our small double was what depression feels like… barely any sunlight.. no kettle or TV. Shower was at maximum temperature and was lukewarm. My partner kept waking up with bites all over his body. I feel like we were catfished because the photos look GREAT! Loved Brussels, but will not be staying at Citybox again!
Stayed 3 nights in Oct 2024

6/10 Okay

Imran

Disliked: Room comfort
Not a very comfortable stay
Smallish room. Cramped space. Have to goto the reception to replace towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great find. All the services offered by the hotel are very thoughtful and unique. The location is ideal. Highly recommended!
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had an unfortunate experience with bedbugs. I got multiple bites on my face, under my breasts, and on my upper thighs. I am in lots of discomfort and I feel pretty disgusted by it.
Stayed 2 nights in Oct 2024

8/10 Good

Dr Richard

Business traveller
Liked: Property conditions & facilities
The epitome of efficiency
CItyBox is all about efficiency and, if efficiency is your desire, performs well. Don't look for staff--there really aren't any. Kick check-in/check out; keys issued by machine. Maid service only on demand. Tight quarters with no frills but clean, efficient, a soli spot for a place to sleep while working.
Stayed 3 nights in Oct 2024

6/10 Okay

Daniela

Travelled with family
Liked: Cleanliness, staff & service
The property was good value compared to other properties. Rooms were very small with limited facilities but bed and pillows were super comfortable. Location was easy to get to and a short walk from the metro station. Could hear street traffic though so it was quite noisy. We were on the 2nd floor and it sounded like the noise was directly outside our window. Overall, I would recommend for those on short stays and who will spend most of their time out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Finnian

Liked: Cleanliness, staff & service, property conditions & facilities
great cheap hotel
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
This property is not quiet with the street car (public transport) making it sound like an earthquake every 5 minutes. There is no TV in the room to block out the sound at 2200 when trying to fall asleep & the dryer (€7 to wash & €7 to dry) does not fully dry your cloths. Other than those issues this place would’ve been perfect.
Stayed 4 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Leanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary, minimal rooms which are beautifully clean and well maintained. Convenient for Eurostar connection to the UK and the shopping within a few steps of the hotel is wonderful!
Stayed 1 night in Oct 2024

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
DIY hotel
Its clean, its cheap, but you only get a room service once a week, which feels a bit too long
Stayed 1 night in Oct 2024

10/10 Excellent

askar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rowan

Stayed 3 nights in Sep 2024