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Jam Hotel Brussels

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Photo gallery for Jam Hotel Brussels

Interior
City view from property
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪9 min walk‬
  • Royal Palace of Brussels
    ‪5 min drive‬
  • La Grand Place
    ‪7 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪33 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, laptop workspace

Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Single Room, Accessible

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, laptop workspace

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5) | Premium bedding, in-room safe, desk, laptop workspace

Family Room (For 5)

  • 25 sq m
  • Sleeps 5
  • 3 Single Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6) | Premium bedding, in-room safe, desk, laptop workspace

Family Room (For 6)

  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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About this property

Jam Hotel Brussels

Pet-friendly hotel connected to a shopping centre in Brussels with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, 2 bars/lounges, a snack bar/deli and a rooftop terrace are on-site. Change of towels is available on request
Jam Hotel Brussels offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include portable fans and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Jam Hotel Brussels. During your stay, you'll be connected to a shopping centre and just a quick walk from Avenue Louise. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Avenue Louise and 7 minutes from La Grand Place
  • Cats and dogs welcome for a fee
Jam Hotel Brussels offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at Jam Hotel Brussels. Parking is available for a fee.

This Brussels hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Jam Hotel Brussels has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 to 25 for adults and EUR 15 to 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 15 to 25 for adults and EUR 15 to 25 for children
  • Uncovered self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 300008

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Jam Hotel Brussels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 229 out of 512 reviews
Rating 8 - Good. 162 out of 512 reviews
Rating 6 - Okay. 71 out of 512 reviews
Rating 4 - Poor. 24 out of 512 reviews
Rating 2 - Terrible. 26 out of 512 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Matthieu, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine, easy transportation to city center via tramway. Not a lot around but it's ok. Hotel itself is an industrial setting but ok, not very warm feeling
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really trendy hotel. Clean, Quiet and the staff were friendly. Well located for a short walk into town
Stayed 3 nights in Dec 2024

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. However, someone walk into my room before checkout time
Stayed 1 night in Dec 2024

10/10 Excellent

LAURENTINO

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gaspar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the staff was great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Jam hotel. Location was great and my son absolutely loved the bunk bed. So cool! Great for families.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

8/10 Good

Keith J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Yunuen

Stayed 1 night in Oct 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice room but a little cold.
Stayed 2 nights in Oct 2024

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Annie-Claude

Stayed 3 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Was ideal for our family of 2 adults 2 teens. The room was clean, well-appointed , tea/ coffee facilities . Roof top cocktail bar and pool were an amazing added bonus as was the fantastic restaurant. Highly recommended and would definitely stay again
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very quaint nice place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little room with comfortable beds
Though it is little dingy and dark on the way to the room, the room itself is clean with all the amenities and conveniently located to Brussels center. There is paid street parking outside the hotel next to the tram lines.
Stayed 1 night in Aug 2024

6/10 Okay

Usman

Travelled with family
Liked: Cleanliness
I was disappointed there was no fridge in the room, the room was tidy/clean. The top swimming pool was not big enough for adults, only suitable for kids.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2024

6/10 Okay

Shiju

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
This was our first stay in this hotel. Staff were nice and helpful but the hotel is compact. Swimming pool is not proper swimming pool, it is narrow and has steps in the middle. the hotel theme is nice but very dark. breakfast has limited varaiety. area was ok and tram is few steps away.
Stayed 2 nights in Aug 2024

8/10 Good

Tina

Stayed 1 night in Aug 2024

6/10 Okay

Idalynn

Travelled with family
Liked: Amenities
Disliked: Staff & service
Staff was very confused and seemed overwhelmed
Stayed 2 nights in Jul 2024

6/10 Okay

Dan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024