Stars Hotel

2.5 star property

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Free WiFi
Lobby sitting area
Lobby
Lobby

Reviews

3.4 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
STRADA OCCIDENTULUI,2, Bucharest, BUH, 10983
  • Piata Romana
    ‪16 min walk‬
  • Romanian Athenaeum
    ‪20 min walk‬
  • Palace of the Parliament
    ‪9 min drive‬
  • Bucharest (OTP-Henri Coanda Intl.)
    ‪16 min drive‬

Room options

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About this property

Stars Hotel

Hotel in Bucharest with a 24-hour front desk
This hotel features WiFi in public areas, self parking and dry cleaning. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Stars Hotel offers 17 accommodations with complimentary slippers. This Bucharest hotel provides complimentary wired and wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Stars Hotel, you're just a quick walk from Victoria Square. You'll find features such as breakfast (surcharge), dry cleaning service and Wi-Fi in public areas (surcharge).
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a gift shop and laundry facilities
  • Within a 10-minute walk of Victoria Square and George Enescu Museum
  • Pets welcome for a fee
As a guest of Stars Hotel, you'll find a terrace, multilingual staff, and gift shops/newsstands. WiFi and wired Internet are available in public spaces for a fee. Stars Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 5 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5.00 per person
  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Magic Grand Bucharest
Magic Grand Hotel
Magic Grand Hotel Bucharest
Hotel Stars Bucharest
Stars Bucharest
Stars Hotel Hotel
Stars Hotel Bucharest
Stars Hotel Hotel Bucharest

Stars Hotel Reviews

Reviews

3.4
Rating 10 - Excellent. 1 out of 23 reviews
Rating 8 - Good. 1 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 16 out of 23 reviews

3.4/10

Cleanliness

4.6/10

Staff & service

2.0/10

Amenities

2.8/10

Property conditions & facilities

Reviews

6/10 Okay

Charity

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is accessable with public transport.The good thing is the receptionist check us in early with no question.The downside is the hotel really needs improvement big time and the cleanliness is very terrible. The television- there's no airial reception,eventhough we reported it to be fix,the refrigerator in the room very dirty especially inside the fridge,the door lock is unsafe,even you lock it with your room keys,if there's an intruder they could easily push it harder to open it. The
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs dangerous electrics and room never cleaned no fridge not secure no parking as advised
Stayed 4 nights in Sep 2019

2/10 Terrible

VRACIUANDREEA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all i reserved and paid with paypal 2 rooms one double room and one twin beds room ,when i arrived i was told they only have one room with 2 twin beds and a couch ,and they can not refund ,so i accepted that room because it was to late to find another hotel,The room was at third floor when i arrived i was shocked ,full of mold in the bathroom ,no water ,beds were dirty ,and on top of taht a fridge full of bugs ,bugs all over ,under the pillow ,everywhere,i opened the window to see a yard from a neighbour house ,full of rats ,big rats over 20 rats ...i was in shocked and left the hotel ,this is a joke ,DO NOT BOOK
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple hotel
No issues here
Stayed 17 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Όλα ήταν απαράδεκτα. Ντροπή για την εταιρία σας να παρουσιάζει τέτοια ξενοδοχεία
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I have ever stayed in! Room full of cockroaches, dirty bedding and pillows. We had to check-out in the middle of the night because we couldn't stay in the room. The bugs we're everywhere (under the matress!!!) The staff knew about the conditions and considered in normal. They refused to give us a refund.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Room
Good location to walk/travel into main town Hotel disappointing compared to description. Wires hanging across room for television, no bulb in lamp, half toilet roll in bathroom (everything in there was either broken or missing) One towel between two of us. Fan not working. Fridge not plugged in but didn’t matter as not using it because it needed cleaning. Pillows torn. The only good thing I can say, is at least the bed was comfortable!
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing really to like...get what you pay for but wouldn’t recommend to anyone...dirty, smelly, no bedding, no lift, no service whatsoever
Stayed 1 night in Jun 2019

2/10 Terrible

1st trip out US, B

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Close to McDonalds
1 of three lights in the room worked; had to ask for additional bathroom tissue, clean towles, hangers for wardrobe; had to set rubbish outside the door to be taken away; bed duvet was not much help in covering; bed wasn't made and room cleaned during my 10 day stay....

2/10 Terrible

Emiliyan, Bulgaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No words
Rec. clerk was sleeping when we arrived. Our pre-paid room was sold !!! Room itself was disgusting. Way under my expectations.

8/10 Good

Brendan, N. Ireland

Liked: Cleanliness, staff & service, room comfort
Excellent staff
You get what you pay for, It was better than I expected considering the low price I paid. Staff were very helpful and very polite.

4/10 Poor

Robert, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
The room service doesn't exist even after asking and the room is in a bad conditions.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most awful hotel I`ve ever stayed.Smelly ...
Never go there again and never recommend to others.

2/10 Terrible

Natalia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Its to expensive for the room,which so dirty,uncomfortable and so old and noisy. The price for such a room should be no more than 16€. Cheating.
Stayed 1 night in Feb 2020

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
INAPPROPRIATE
The hotel was unacceptable, without gerontosis, cockroaches everywhere, bedding that was miserable, changing them after my claim, I do not recommend it anymore !!!
Stayed 6 nights in Jul 2019

2/10 Terrible

Sofie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mareridtshotel
Vi valgte hotellet fordi de tilbød gratis parkering. Da vi ankom lykkedes det os ikke at få en henvisning til parkeringen og vi efter mange ubesvarede opkald, opgav vi og parkerede i området. Da vi kom ind på værelset, lå der en kæmpe stor, fed kakerlak i håndvasken og vræd sig. Alle ledninger i badeværelset var blotlagte. Der lugtede af røg - trods vi havde bestilt røgfrit. Toilettet kunne ikke skylde. Der var ekstremt beskidt og alting var ulækkert og nedslidt. Men sengen! Den var så ødelagt og den ene side af sengen var en ren bakkedal - havde været fantastsik til en kælketur. Der var omkring en halv meter i forskel i dybden. Alle fjedre var sprunget og en enkelt var blotlagt. Og den lugtede simpelthen af sved og andre menneskelige efterladenskaber. Vi brokkede os og fik et andet værelse. Der fandt vi også kakerlakker, cigaretmærker i sengetøjet og på gulvene. Det lugtede også ulækkert og jeg er ret overbevist om, at vi så bedbugs i sengen. Vi valgte at gå derfra og efterlade nøglerne og miste vores penge. Men det var simpelthen for ulækkert. Billederne er ikke ægte fra hotels.com. Værelserne ser helt anderledes ud. Hold Jer væk!
Stayed 1 night in Jul 2019

6/10 Okay

Luis

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Kein Bezug zu den Fotos. Braucht dringend eine Renovierung. Nie wieder.

2/10 Terrible

Kiki, Frankfurt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schreckliches Ding,das kann man nicht Hotel nennen
Wir haten 4nachte gebucht,sind aber am nächsten Tag in einem anderen Hotel weil das was ich dort gesehen habe kann man sich nicht vorstellen! Ist einfach nur schrecklich.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicht zu empfehlen!
Hotel hat eine zentrale Lage, liegt im Zentrum, verdient niemals 3 Sterne. Es ist sehr einfach eingerichtet, Schimmel im Bad, Zimmer wurde nicht gereinigt, kein Handtuchwechsel. Es gibt keinen Frühstücksraum obwohl Frühstück angeboten wird. Dieses Hotel ist keinesfalls zu empfehlen!!

2/10 Terrible

Victor, Lyon

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel pas propre
Et la salle de bains était en mauvais état dans une chambre. Le wi-fi ne passe pas partout. Les chambre ne sont pas nettoyées tous les jours

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities