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Bisonte Palace Hotel

4.0 star property
VIP Access

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Photo gallery for Bisonte Palace Hotel

Down duvets, pillow-top beds, minibar, in-room safe
Front of property
Business centre
Lobby sitting area
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Marcelo T de Alvear 902 esq. Suipacha, Buenos Aires, Capital Federal, C1058AAN
  • Florida Street
    ‪4 min walk‬
  • Colón Theatre
    ‪10 min walk‬
  • Obelisco
    ‪12 min walk‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪26 min drive‬
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Room options

View all photos for Standard Room

Standard Room | Down duvets, pillow-top beds, minibar, in-room safe

Standard Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Standard

Down duvets, pillow-top beds, minibar, in-room safe

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room Standard

Down duvets, pillow-top beds, minibar, in-room safe

Triple Room Standard

  • Sleeps 3
  • 2 Double Beds

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About this property

Bisonte Palace Hotel

Hotel with a 24-hour business centre, a short walk to Florida Street
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is not available.
Bisonte Palace Hotel offers 62 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and complimentary toiletries. This Buenos Aires hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided.

During your stay at Bisonte Palace Hotel, you're just a quick walk from Florida Street. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Florida Street and 12 minutes on foot from Obelisco
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Bisonte Palace Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 4-star Buenos Aires hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Confiteria Alvear – This café serves breakfast and light fare.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: ARS 8,900 to 9,000 for adults and ARS 8,900 to 9,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Confiteria Alvear

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bisonte Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: ARS 1706.98 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ARS 8900 to 9000 for adults and ARS 8900 to 9000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Bisonte Palace
Bisonte Palace Buenos Aires
Bisonte Palace Hotel
Bisonte Palace Hotel Buenos Aires
Bisonte Palace Hotel Hotel
Bisonte Palace Hotel Buenos Aires
Bisonte Palace Hotel Hotel Buenos Aires

Bisonte Palace Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 155 reviews
Rating 8 - Good. 55 out of 155 reviews
Rating 6 - Okay. 19 out of 155 reviews
Rating 4 - Poor. 10 out of 155 reviews
Rating 2 - Terrible. 11 out of 155 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marc

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was clean, well furnished, but staff were not very helpful, just tried to take advantage of you, like making reservations at higher prices to get comissikn, changing currency well below the going rates, not helpful at all with the baggage, not helpful finding a taxi. Etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
On my departure day, there was an electrical storm with heavy rain. I had tried phoning for a taxi to take me to Ezeiza Airport, but all lines were busy. At Check-Out however the Receptionist and Doorman organised a taxi for me. Exceptional service.
Stayed 5 nights in Mar 2024

10/10 Excellent

jill

Stayed 3 nights in Mar 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Localização excelente. Hospitalidade dos funcionarios.
Stayed 6 nights in Oct 2023

10/10 Excellent

Indira, Springfield

Business traveller
Liked: Cleanliness, staff & service, amenities
Good experience
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had problems with toilet not flushing, was repaired the same day. Better response time than many European hotels. Full marks to the Receptionist and the Bisonte Palace Support Team, for their efficiency.
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a fantastic value. Great location, wonderful staff, good breakfast, nice room.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks due to the Receptionist for his assistance in recovering my luggage, after it was delayed arriving with me from London. Good banter with him regards Glasgow Celtic v Racing Club games in 1967 Intercontinental Cup. He still has Celtic key-ring (maybe in recognition that the overall result was a complete injustice to football). This was my 9th visit to the Bisonte Palace, and have yet to be disappointed by the friendliness and attention provided by the staff. Already looking forward to my next visit!
Stayed 6 nights in Mar 2019

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO. NOT. STAY. HERE

Check in was awkward and made me, as a solo female traveler, uncomfortable — that should have been my first clue. I was shown to my room and realized that this was not the hotel for me. I don’t mind basic, but want clean. This place was disgusting. The beds looked like they were 50 years old, the bathroom had chunks of grout missing and black mold in most crevasses. Every instinct told me to get out, which I did. I have travelled all over the world, often solo, and this is the first time I’ve walked away from a hotel reservation. The rating on Hotels.com is crap. And to top it off, my credit card was used to try to buy high end sneakers online shortly after, something that could only be done with all of the personal info I provided at check-in. You do the math.
Stayed 2 nights in Jan 2019

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Joao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good price hotel

It was amazing, walking distance from several nice spots in the city. Price was really good and staff were helpful. Would stay in the hotel again in next visit.

4/10 Poor

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

When I went to check in at Bisonte Palace, I was vaguely informed that something had happened to the room or the floor (or something) and that I would now be staying at their sister hotel, Hotel Bisonte a few blocks away. I was given money for a taxi and put in a taxi to take me there. Unfortunately, the taxi dropped me off at the wrong hotel and then proceeded to leave after I had already paid him! So I ended up using my own money to pay for another taxi to take me to the right hotel. Thank god for the kind employees at the Waldorf Hotel who helped me get sorted out! Upon entering the Hotel Bisonte, I was quite underwhelmed. The staff was less than welcoming (let alone apologetic for the hotel change inconvenience) and the entire hotel could use a major facelift. The room was loud from traffic and the walls are thin. The tile in the shower seemed dated and dirty which certainly didn't make me want to get in there. The doors to the rooms did not shut quietly and slammed open so you could hear your neighbors with every coming and going. In general, it was just not a comfortable stay and I would not stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

good location during the day

Great location in downtown. Walking distance to important sites, 9 de Julio Av. government palace and trendy pto Maderos good walking neighborhood during the day night a bit different. Hotel is safe and good breakfast. Overall great value and staff. Stay there on every visit

8/10 Good

Ralph, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Good location and modest price - efficiency service

10/10 Excellent

Edward, Pennsylvania, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown location with excellent services

We stayed at this center city hotel that enabled us to do shopping, going local food at restaurant, bus and subway were nearby, easy to access to sight-seeing, great choice for convenience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Patricio, Palm Springs

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

horrible

Have previously stayed at the Bisonte Palace and it was about 3.5 stars. But in the last eight years the rooms have deteriorated-carpets were filthy and you would automatically get upgraded to larger suites if you stayed more than 1 week. It is fine if you are just staying one night. It is more like a Motel 6 even though they call it a hotel.

8/10 Good

Robyn, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Bisonte Palace Hotel is a good option if you want to stay in central Buenos Aires. It is clean and comfortable and the staff a very helpful. The room and the breakfast were good value. Probably the only downside was the Wifi which was intermittent and not really reliable from our room.

6/10 Okay

Verified traveller

Liked: Cleanliness

Bisonte Palace Hotel

Not bad overall, but some of the procedures were a bit archaic - like having to have the bellman accompany you to your room upon check-in whether you want it or not. Also, they want fifteen minutes notice upon check-out so that they can check your mini bar. Like many hotels, they ask for a credit card scan and authorization for any incidental charges over and above the Expedia pre-payment of room and tax. This is expected. What was unexpected and a bit disconcerting was to have the desk clerk manually write down my full credit card number, expiry date, and three-digit security code on the authorization print-out. In any case, and in fairness to them, no charges have appeared on my account - it was just something I've never seen done before. The room was clean and relatively comfortable. However, there was a window with clear glass at the back of the tub in our room. (I expect this is not the case in all rooms.) You just needed to stay near the front of the tub while taking a shower unless you wanted to be seen. Good location near the Retiro district. Breakfast was quite good. If I had to stay there again, I could live with it, but I'd probably choose somewhere different given the choice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Nice hotel to base yourself if exploring B.A. Reasonable rates...

10/10 Excellent

fito, Hollywood, ca

Liked: Staff & service
Good, I Don't know if I will return...there are others better hoteles in town.