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Hotel Impala

3.5 star property

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Photo gallery for Hotel Impala

Exterior
Lobby
Lobby sitting area
Single Room | Premium bedding, minibar, in-room safe, desk
Luxury Studio Suite | Premium bedding, minibar, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Libertad 1215, Buenos Aires, Capital Federal, 1012
  • Florida Street
    ‪12 min walk‬
  • Recoleta Cemetery
    ‪14 min walk‬
  • Obelisco
    ‪16 min walk‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪26 min drive‬

Room options

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Double Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, minibar, in-room safe, desk

Luxury Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Premium bedding, minibar, in-room safe, desk

Triple Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Impala

Hotel with a 24-hour business centre, near Colón Theatre
This smoke-free hotel features a bar/lounge, a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site.
Hotel Impala offers 60 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 24-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Impala, you're just a quick walk from 9 de Julio Avenue. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Colón Theatre and Florida Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Impala.

This 3.5-star Buenos Aires hotel is smoke free.

Late-night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Impala

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Impala Buenos Aires
Impala Buenos Aires
Impala Hotel Buenos Aires
Hotel Impala Hotel
Hotel Impala Buenos Aires
Hotel Impala Hotel Buenos Aires

Hotel Impala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 306 reviews
Rating 8 - Good. 121 out of 306 reviews
Rating 6 - Okay. 79 out of 306 reviews
Rating 4 - Poor. 33 out of 306 reviews
Rating 2 - Terrible. 17 out of 306 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very helpful Place was comfortable and modernized furnishings
Stayed 2 nights in Jan 2025

6/10 Okay

Federico

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Just OK.
Stayed 1 night in Jul 2024

8/10 Good

Federico

Business traveller
Liked: Cleanliness, staff & service
Nice hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

RaMon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention was great! Breakfast can vary a little bit more, but it was good enough!
Stayed 7 nights in Jan 2020

2/10 Terrible

Guest, Poland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel chrge me extra cost 500 ARS per day for car parking- by booking the room was for. Scam!!!
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Great location and a great price. Breakfast was simple, but good. The bedroom walls need to be painted, the bathtub was clear but the bathroom walls were not (dirt and other people's hair on it).
Stayed 2 nights in Mar 2019

4/10 Poor

PATRICIA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The matress, and pillows HAS to be replaced, very cheap covers etc. Bed in a bag might be a good choice for this guys. The shower A+. Good location with paid parking on site
Stayed 3 nights in Nov 2018

4/10 Poor

Roger

Disliked: Cleanliness, property conditions & facilities, room comfort
The location of the hotel was ideal for my trip and the staff was very friendly, however I was not pleased with my room. The WIFI was not very good and my room key failed on numerous occasions.
Stayed 10 nights in Oct 2018

8/10 Good

Randy, Punta Gorda, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent for walking to many of the City tourist highlights plus nice neighborhood cafe's within a couple of blocks. Only hard part was access to electrical outlets in room for charging and/or using electrical equipment
Stayed 2 nights in Sep 2018

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, room comfort

Nice hotel. Good location. Minimum issues.

The hotel is very clean and the staff are very attentive to your needs. The breakfast was good and the area clean. The Wi-Fi signal was weak in the room but that may have been a one off issue. The last 2 days of the stay they had issues with hot water. The problem seemed to be that a pump had failed. It was nothing they could don have prevented it. It was a weekend and it is very difficult to find any company that will come in and work on those days.
Stayed 10 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
No good. Poor maintenance and service. The staff were not very friendly except a girl from reception.
Stayed 4 nights in Apr 2018

6/10 Okay

Ryan, Singapore

Liked: Staff & service

Location was good

Good location. near Calle Florida. Hallway was dark. Constant knocking sound from the toilet. Ok for overnight stay. Staff was excellent, very helpful.
Stayed 1 night in Apr 2018

8/10 Good

ietje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great few days in The Argentinian Capital.

We stayed 4 nights at hotel Impala . Wee believe it is excellent for the price we paid. The staff was very friendly and approachable. Would have liked a jug and cups in the room however we believe that is not a common feature in Buenos Aires.
Stayed 4 nights in Nov 2017

6/10 Okay

Jusnito, c

Liked: Cleanliness, staff & service, room comfort

Argentina 201$

I moved here from anorher Hotel nearby. The first thing that impressed me was the staff attitude particularly when my Espanol was insufficient. rooms were equitable with the price paid

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not perfect, but good enough

Nice hotel, not perfect, but good enough. If you are not capricious, of course. Good location, friendly staff, tasty breakfast.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great, some rooms are fine, not all

Do NOT take a room with twin beds on lower floor. It's worse than a hostel and claustrophobic. Musty and mildew. No hair dryer. Sheets/covers were old and dirty. Nothing like the pics. Wish I had taken one but we couldn't bear to be in that twin room more than needed. They put us there on first night saying they were full. The staff is nice and helpful but nothing they can do about quality of building and amenities. Hot water did not work. When it did, the shower does not maintain a heat level and my husband got a first degree burn. The second night they put us in a room with a balcony overlooking the street and it was a nicer room - looks like the photos we saw before booking. However, the maid never cleaned the drinking glasses on. Second day, she just rinsed the same ones. No hair conditioner. No hot water in shower on second day. We were told it was a problem in the building. Water was hot rest of the days. This room had a hair dryer. Breakfast is okay if you like pastries and carbs. Excellent location!

6/10 Okay

Shachar, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The crew is great as well as the location. The building is in need of a major upgrade.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You cannot use the safe in your room ***

I had booked this hotel for 4 days, pre-payed. Upon check-in, I noticed that I could not use the in-room safe (inside the closet - it was not digital but mechanical, with a dial). I went down to the reception and asked for help with setting up the safe so that I can lock my valuables. The receptionist made a grin and rolled his eyes (this clearly told me that they already knew of this problem existing ), but he told me that he will send someone to help me. True, soon a very friendly staff appeared. He looked at the safe and told me that it was "unusable" and that I should not use it (he also said that there was something wrong with the batteries). He advised me to have my valuables locked at the reception. This would be quite inconvenient, I have to say. I had stayed at many different hotels in many different countries, but all of them had a working, usable safe inside my room. I have never experienced any problems with safety, or with any of my belongings missing or being stolen. I asked immediately if I could get, perhaps, another room (thinking that this may be the case with only this particular room and that other rooms may have a working safe). This staff called the reception and checked, and the response was "no available rooms now, perhaps tomorrow". I did not feel safe and comfortable so I decided to check out, 15 minutes after I checked in, inspite of loosing money (four days pre-payed). So I stayed at another hotel. No, I would not recommend this hotel to anyone.

8/10 Good

Matthew, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and the front desk staff speak English with is a huge plus. The rooms are small but so is every hotel in South America. Just imagine being on a cruise ship. The breakfast is a true continental breakfast. Bread, pastries,ham and cheese deli sliced, cereal, juice and coffee.It is very easy to catch a taxi outside of the hotel. You can waive one down or they will call one for you. Overall I had a pleasant stay and would come back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good & Cheap

It has a friendly bilingual staff. Good room for the price

6/10 Okay

Kevin, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities

Good & Cheap

It provided good accommodations for a low price.

10/10 Excellent

Liliana, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lili

The location is great and the service excellent. They go out of their way to help and answer questions with a smile. Love the service. The hotel is older but the bedding is new and very clean which is very important to me. Breakfast is good. If you are looking for luxury go some place else and pay that price. Will stay there again. Very happy!!

8/10 Good

Marc, USA

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Impala

I stayed here for a few nights in December 2014. It is it a nice safe area called Retiro. It was five blocks from two different metro stations on two different lines. It was about a 10-15 minute walk from the Tierrra Leon bus station, which provides a direct bus to/from the International Airport EZE, so I did not need to take a taxi to/from the city to the airport. The staff was very friendly, one or two of them does speak some English, and they were accomodating when I asked to change floors, from the 3rd to the 1st floor because the Wifi did not work on the 3rd floor but worked perfectly on the 1st floor. When I needed them to open a bottle of wine, they were more than happy to do it.