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Palo Santo Hotel

4.0 star property
VIP Access

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Photo gallery for Palo Santo Hotel

Interior entrance
Lobby sitting area
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Premium Triple Room | View from room
Deluxe Room | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Gym

Explore the area

Map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Palermo Soho
    ‪8 min walk‬
  • Serrano Square
    ‪19 min walk‬
  • La Rural Convention Center
    ‪2 min drive‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room | Premium bedding, down duvets, pillow-top beds, minibar

Premium Triple Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 Bedroom, Terrace

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Palo Santo Hotel

Hotel with free breakfast, a quick walk to Distrito Arcos
Along with a restaurant, this smoke-free hotel has a fitness centre and Access to hot tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a seasonal outdoor pool and free use of bicycles are on-site.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
The free breakfast at Palo Santo Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palermo Soho. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Argentinean cuisine and garden views while dining at Charqui
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Distrito Arcos and Palermo Soho
  • Airport shuttle service available for a fee
As a guest of Palo Santo Hotel, you'll find a seasonal outdoor pool, Access to hot tub, a fitness centre, and complimentary bicycles. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Palo Santo Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Buenos Aires hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Charqui – Overlooking the garden, this restaurant specialises in Argentinean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 70 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Palo Santo Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 628 out of 799 reviews
Rating 8 - Good. 148 out of 799 reviews
Rating 6 - Okay. 16 out of 799 reviews
Rating 4 - Poor. 4 out of 799 reviews
Rating 2 - Terrible. 3 out of 799 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Jose Carlos

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They all were helpful, caring, and kind. They make everyone feel special and they answered all of our questions. The front desk, restaurant staff, and housekeeping were all lovely.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Hamid

Stayed 3 nights in Dec 2024

10/10 Excellent

aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an outstanding hotel. The staff were courteous and extremely helpful. The courtyard garden was lovely, and breakfast buffet is full and fresh every morning. The neighborhood is unbelievable - I highly recommend taking one of the free bicycles out. The only minor down notes were that the room temperature control is minimal (it is an eco hotel after all), and the pool is more of a bathing pond. Again, neither was a very big issue, even though we were there in summer (mid December). Highly recommended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ivan

Stayed 1 night in Dec 2024

10/10 Excellent

Farzad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Vittorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Very nice place. Several blocks away from central dinning, entertainment and shops.
Stayed 2 nights in Dec 2024

10/10 Excellent

Randey, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
The staff were exceptionally friendly and helpful. They really went out of their way to be pleasant and to do everything they could to make our stay enjoyable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the garden!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in Palermo
This is without a doubt the best boutique hotel I’ve ever stayed in. The staff are so friendly, the property is beautiful and though space is limited they’ve been very clever with the use of space. That being said the rooms are incredibly spacious and comfortable. The breakfast is SO GOOD! Would absolutely love to stay here again in the future. Thanks for having us
Stayed 4 nights in Dec 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful boutique experience
I had a great stay at Palo Santo Hotel last week. The rooms feel very new, sleek, and updated, and there was nice attention to detail, including water dispenser in the lobby, turndown service, and well-designed bathroom. The breakfast service was great, and the front desk staff took the time to learn my name and greet me by sight when arriving in the lobby. I am sensitive to noise and the street traffic below was a bit loud, but manageable. There are rooms that face their courtyard in the back, which I would imagine would be a bit quieter. Would absolutely recommend this hotel to others.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alisa

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

GAIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with very friendly staff
Stayed 3 nights in Dec 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally helpful & friendly. Very good restaurant in the hotel. The waterfalls with varied vegetation are a delight to be hold. Well located in Palermo Hollywood with lots of restaurants, bars & markets. We had a lovely time here.
Stayed 6 nights in Dec 2024

10/10 Excellent

André Luciano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice private hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Lovely Hotel
We had a wonderful stay at Palo Santo! The service and staff were friendly and helpful. The room was spacious and equipped with all that we required and the bed super comfortable. The neighbourhood was perfect - safe and lots of great restaurants and bars within walking distance. The breakfast was great and offered ample options. The sustainability ethos and credentials were great to see and why I ultimately chose this hotel.
Stayed 3 nights in Nov 2024