Hotel with a 24-hour front desk, steps from Florida Street
Concierge services, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe.
Up Retiro offers 61 accommodations. Televisions come with cable channels.
Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access.
Our customers tell us that they can't get enough of the helpful staff at Up Retiro. During your stay, you're just a quick walk from Florida Street. Features include free WiFi in public areas and concierge services.
Free WiFi
Services include a concierge and tour or ticket assistance
Steps from Florida Street and 3 minutes on foot from Plaza San Martin
As a guest of Up Retiro, you'll find tour/ticket assistance, concierge services, and a front desk safe. Public spaces have free WiFi.
This Buenos Aires hotel is smoke free.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Tour and ticket assistance
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Shower
Towels provided
Entertainment
Cable channels
More
Desk
Heating
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
Front desk staff will greet guests on arrival.
Property is also known as
Up Retiro Hotel
Up Retiro Buenos Aires
Up Retiro Hotel Buenos Aires
Up Retiro Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 89 out of 199 reviews" "
10 - Excellent
89
Rating 8 - Good. 63 out of 199 reviews" "
8 - Good
63
Rating 6 - Okay. 15 out of 199 reviews" "
6 - Okay
15
Rating 4 - Poor. 20 out of 199 reviews" "
4 - Poor
20
Rating 2 - Terrible. 12 out of 199 reviews" "
2 - Terrible
12
8.0/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Raul Ignacio
20 Jun 2024
Disliked: Property conditions & facilities
Pobre recepción, falta alegria, habitación básica, entiendo el precio... pero la diferencia la hacen las personas, igual dentro del precio bien, aspiren a mas, gracias
Based on my person experience and my opinion ONLY.
Dirty, disgusting, outdated. Location and internet speed were great, but the hotel itself and the room condition are horrible!
Aleksandr
Stayed 2 nights in May 2024
6/10 Okay
John
22 Mar 2024
Liked: Cleanliness, staff & service
Basic Room
Basic room, had a/c but no amenities. Super noisy, hears noise from the elevators all night. Staff was friendly. The location is excellent
The afternoon shift desk clerk who checked me in was very unfriendly. She pretended to not know a word of English when she was dealing with me but yet I heard her speaking some English later. She put me in a room on the top floor and it seems that's where the motors for the elevator were and it was too noisy to sleep, guests were using the elevator till about 2 am and then started again at 6 am. Both morning clerks were very friendly and treated me with respect, if it were not for the morning staff I would have checked out after the first night. Good value but not sure the afternoon clerk should be in the hospitality business (but maybe she had a tough week)
This hotel is very overpriced. It's best years have been a long time ago, however some people might like this "style". My room wasn't ready on time. After waiting 30 min for it I went to eat something. When I came back I still had to wait. While the receptionist was on my case some new guests came in and she left me to deal with them. Check-in process took around 1,5h
Internet in the rooms practically doesn't exist.The network is visible on every floor but either it doesn't connect or the connection is not good enough to even send a message via some messengers. Only place to have decent connection is only reception desk area.
The only benefit of the place is the location.
Price was great. location perfect. but the room qas really smelly, impossible to bread. Bathroom awful outdated.
Matias
Stayed 1 night in Feb 2023
8/10 Good
David
20 Feb 2023
David
Stayed 3 nights in Feb 2023
6/10 Okay
Verified traveller
3 Feb 2023
Disliked: Room comfort
Historic but uncomfortable
Pros: beautiful art deco era building with what looks like original furniture and fixtures in good location. Nice staff.
Cons: uncomfortable mattresses, no in-room boiling water pot, no in-room coffee, no window screens, no shampoo/conditioner/soap/lotion dispensers.
Common area (former bar) has useless coffee machine and nonsensical wall decor; would be better converted to a for-purchase snack bar with old pictures of Buenos Aries on walls and no stupid tiny plastic-cup coffee machine.