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Mercure Bukhara Old Town

4.0 star property

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Photo gallery for Mercure Bukhara Old Town

Deluxe Suite, 1 Double Bed, Balcony | Terrace/patio
Indoor pool
Room (Privilege Room - 1 double bed) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
Samarkand Street 206, Bukhara, Bukhara Region, 200118
  • Lyab-i-Hauz
    ‪15 min walk‬
  • Kalyan Minaret
    ‪16 min walk‬
  • The Ark
    ‪18 min walk‬

Room options

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Privilege Room - 1 double bed)

Room (Privilege Room - 1 double bed) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (Privilege Room - 1 double bed)

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Balcony

Deluxe Suite, 1 Double Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Double Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 Single Bed

  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds

50-cm flat-screen TV with satellite channels, TV

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds (Classic)

50-cm flat-screen TV with satellite channels, TV

Superior Room, Multiple Beds (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 2 Single Beds

Privilege, Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Double Bed

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Bukhara Old Town

Hotel in Bukhara with full-service spa and bars/lounges
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/cafe. Housekeeping is available on request.
Mercure Bukhara Old Town offers 56 air-conditioned accommodations with a safe and complimentary bottles of water. 50-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Bukhara Old Town. During your stay, you'll be within walking distance of Abdul Aziz Khan Medressa. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, facials or body treatments at the spa
  • Amenities include meeting rooms, conference space and laundry facilities
  • On-site recreation includes a gym and bicycles to rent
  • Within a 15-minute walk of Abdul Aziz Khan Medressa and Mir-i-Arab Medressa
Mercure Bukhara Old Town offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 689 square feet (64 square metres) and includes conference space. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Mercure Bukhara Old Town. Self parking is free.

This 4-star Bukhara hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Mercure Bukhara Old Town has a restaurant on site.

Languages

Azerbaijani, English, Farsi, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: UZS 200,000 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 689 square feet of conference space
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UZS 56250.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately UZS 200000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 307257759

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
  • Pool access available from 10:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Mercure Bukhara Old Town Hotel
Mercure Bukhara Old Town Bukhara
Mercure Bukhara Old Town Hotel Bukhara

Mercure Bukhara Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 62 reviews
Rating 8 - Good. 5 out of 62 reviews
Rating 6 - Okay. 6 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Hina

Stayed 2 nights in Oct 2024

8/10 Good

Kelly, Adelaide

Stayed 2 nights in Oct 2024

10/10 Excellent

Saurabh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the most attractions of the city. Rooms were clean and staff friendly and helpful
Stayed 2 nights in Oct 2024

6/10 Okay

Nikolas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were disappointed in the cleanliness and upkeep of the pool and spa area. The pool was also shut down during our stay and we were unable to use it. One of the main reasons we booked the hotel was to use the pool and spa, so this tainted our experience. The restaurant, Saffron, is amazing, both in terms of food and staff. Some of our best eats in Bukhara were here and would highly recommend.
Stayed 2 nights in Oct 2024

6/10 Okay

Robert, Adelaide

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Hongli

Liked: Staff & service, amenities, property conditions & facilities
The hotel itself is very well designed and so beautiful. The pool is the most beautiful pool. I traveled 73 countries. And the food was amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

atacan, Ürgüp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location and staff are very good. Specifically Maftuna she is excited😊 Hotel very new room are nice. Also you can walk to old city and bazar
Stayed 1 night in Aug 2024

10/10 Excellent

Arifa

Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, comfortable and convenient for the Bukhara’s historical area. The staff were very efficient and helpful and the food in the restaurant was good quality.
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great hotel, great staff!
The hotel itself was amazing with great amenities and with a modern touch but with a very traditional feel. The hotel it’s 15 min walk from the old town which is perfect for a morning stroll or before the sunset. The staff it’s super helpful and always willing to help with and with a huge smile. The room was beautiful modern and quiet although the window was very thin covered by massive curtains, we didn’t mind as the room was cooler during the 40 degree we were having outside. The spa is very nice and quiet same as the pool although would’ve been nicer outside but indoor it’s not too bad. The food served for breakfast it’s very tasty and well presented same as if you stay for dinner or lunch with good views of the city Totally recommend to stay here!
Stayed 3 nights in Jun 2024

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel. Indoor pool and spa are excellent.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jigar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
AC in our room didnt work. Handheld shower to overhead shower diverter didnt work. Low water pressure. No vegetarian or vegan option in the restaurant. We complained about AC night before. A front desk clerk came and check and said an engineer will come shortly, but no one came.
Stayed 1 night in Jun 2024

10/10 Excellent

Sakina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at this hotel. Quiet, clean, and hospitable staff. Quick laundry service, great spa and pool, but very pricey restaurant. It's a decent walk to the old city, but we appreciated the lack of tourist traffic in the area.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good 3 night stay stay in Bukhara
This was a really nice hotel, with a really well designed interior and plenty of external areas to relax, including a useful rooftop terrace next to the bar/restaurant. Our room was very large with all the amenities you’d expect, a comfortable bed and a very good shower. We didn’t have breakfast while here but the food in the restaurant for other meals was very good, as were the drinks we had. The staff in the restaurant/bar and other areas were also all very helpful with good standards of English. The location is a little out of the old town but seemed very safe and it worked well for us as we could walk (or short/cheap Yandex) and retreat to the peace of the hotel after sightseeing. We would use again for Bukhara and recommend.
Stayed 3 nights in May 2024

10/10 Excellent

NUDGEM

Stayed 2 nights in May 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VIP Treatment
We were treated like VIP guests despite the fact that they had a big delegation as guests. The manager, Faig Bayramov, personally talked to me everyday to ensure we had a comfortable stay. The hotel is near the major sights and shopping so we were able to maximize our time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and top service. We were in honeymoon and they decorated the room for us and sent us cake. The Spa and Turkish bath are very beautiful there too. Highly recommended!
Stayed 1 night in Jan 2024

10/10 Excellent

Georgiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Thanks to all staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Ouhammou, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
We had an excellent experience at the Mercure. The hotel is brand new and beautiful - it combines modern amenities with classic Uzbek art and architecture. The food was delicious, and the hotel was walking distance from all of the main sites in Bukhara. The spa was absolutely beautiful. We will definitely be back next time we are in Bukhara!
Stayed 1 night in Dec 2023

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for visiting Bukhara: very comforatble room and friendly staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

Alexander, Eastport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Bukhara Old Town is an excellent hotel very close to Bukhara’s magical old town…staff were great and facilities equally so! Room was comfortable and restaurant was great! Would definitely recommend to anyone wanting to visit Bukhara!
Stayed 3 nights in Sep 2023

6/10 Okay

Ernesto, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city is a beautiful city and the hotel is a good hotel is very clean. They have a very good Frankfurst. However, there is a little far from the main tourist area you have to walk probably about 15 minutes and the roads are very narrow so it’s a problem with the cars to be walking to the tourist area That’s the only thing that it was inconvenient. Otherwise it’s a good hotel the rooms are slightly small.
Stayed 3 nights in Sep 2023

6/10 Okay

Yan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible layout of the hotel. Labyrinth all around the property. Hard to find the room even on the second day of state. Elevator stop between the floors, then the guest hast to carry luggage up or down the stairs to get to the roof. For extremely poor design of the showers. After you shower, there was water in the bathroom, in the front of the bathroom under the carpet, carpet, soaking wet after each shower.
Stayed 2 nights in Sep 2023