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NH Collection Palacio de Burgos

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Palacio de Burgos

Lobby
Exterior
Meeting facility
Minibar, in-room safe, desk, blackout curtains
Lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Arco de Santa Maria
    3 min walk
  • Burgos Cathedral
    4 min walk
  • Plaza Mayor
    6 min walk
  • Burgos (RGS-Villafria)
    9 min drive

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout curtains

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, River View

Superior Room, River View | Minibar, in-room safe, desk, blackout curtains

Superior Room, River View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
AC Hotel Burgos by Marriott
Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (637)
The price is €131
for 1 night
includes taxes & fees
5 Dec - 6 Dec
AC Hotel Burgos by Marriott

About this property

NH Collection Palacio de Burgos

Riverwalk hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, 24-hour room service and conference space. Housekeeping is available on request.
NH Collection Palacio de Burgos offers 110 accommodations with minibars and a safe. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Collection Palacio de Burgos. During your stay, you're just a quick walk from La Merced Church. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy local cuisine while dining at Rincon de la Merced
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from La Merced Church and Burgos Teatro Principal
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and laundry facilities are also featured at the business-friendly NH Collection Palacio de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Burgos hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Rincon de la Merced – This restaurant specialises in local cuisine and serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 19.90 per day)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20.80 for adults and EUR 10.40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.80 for adults and from EUR 10.40 for children
  • Covered self-parking fee: EUR 19.90 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 475 out of 727 reviews" "
Rating 8 - Good. 190 out of 727 reviews" "
Rating 6 - Okay. 35 out of 727 reviews" "
Rating 4 - Poor. 15 out of 727 reviews" "
Rating 2 - Terrible. 12 out of 727 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tricia

Stayed 1 night in Jul 2024

10/10 Excellent

Maria Teresa

Stayed 1 night in Jul 2024

10/10 Excellent

Gretell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and the staff is wonderful as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location for visiting the highlights of Burgos and close to the bus station. Brekfast was good.
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Stayed 1 night in Jun 2024

10/10 Excellent

VICTOR R, HOLLYWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its Location.
Stayed 3 nights in Jun 2024

10/10 Excellent

VICTOR R, HOLLYWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION AND STAFF. EXCELLENT ON BOTH COUNTS.
Stayed 1 night in Jun 2024

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Luis, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a recycled palace
Stayed 2 nights in Jun 2024

10/10 Excellent

Julian Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very nice people
Stayed 1 night in May 2024

6/10 Okay

Karla

Liked: Cleanliness, amenities
The room they gave me had a very very dated bathroom broken tile a piece of the toilet broken as well. It was definitely in need of renovation. The bedroom as ok.
Stayed 1 night in May 2024

8/10 Good

Domenic A.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very hard bed considering this is a high-end hotel. very uncomfortable for sleeping but everything else was great.
Stayed 2 nights in May 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ginny

Stayed 1 night in May 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Bibiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Great location as only a 5 minute walk to the centre and the cathedral. Great selection of bars and restaurants close by. The hotel also has parking.
Stayed 1 night in Apr 2024

6/10 Okay

Felipe

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and great hotel with a history
Excellent hotel and location. The only complain is that the hotel didn’t have a way to really control the temperature in the room. It was extremely hot with the heater so I had to open the door for the air to flow in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

LUIGI

Travelled with partner
Liked: Amenities
Excellent location, across the river from the Cathedral
Stayed 2 nights in Mar 2024