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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Exterior
Lobby
Exterior
Aerial view

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Parking available
  • 24/7 front desk
  • Pool

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Opera House
    ‪4 min walk‬
  • Pavilion Gardens
    ‪4 min walk‬
  • The Crescent
    ‪4 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Old Hall Hotel

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1036)
The price is €141
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Old Hall Hotel

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, massages or body scrubs at The Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Devonshire Dome and 3 minutes on foot from Buxton Baths
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant – This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 337 out of 1188 reviews
Rating 8 - Good. 400 out of 1188 reviews
Rating 6 - Okay. 224 out of 1188 reviews
Rating 4 - Poor. 139 out of 1188 reviews
Rating 2 - Terrible. 88 out of 1188 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Faded Lady but Value for Money
Derided by some, Britannia Hotels do the nation a great favour by taking on some of the ‘glamour hotels’ of the past. In making them affordable for the mass market compromises have to be made and with the Palace Hotel this shows in some of the areas of decor. The ‘Spa’ was a limited experience- a small weights room, an excellent steam room and sauna but the pool was cold and there was no “jacuzzi”. Breakfast was fine though we arrived at 9am, 30 mins before it closed, and the room was packed and the staff a little overwhelmed- our fault for being late arrivals. At £72.50 for a compact room plus breakfast it was excellent value.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Obi

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The outside was phenomenal. Loved it. Inside was back in the 1800s and old fashioned. The pool was cold. Breakfast wasn’t the best with the hot chocolate empty. Toaster was slow and not working properly. Nice staff in the hotel though
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 12 nights in Dec 2024

8/10 Good

Dom

Liked: Cleanliness, amenities, property conditions & facilities
good price
Stayed 1 night in Dec 2024

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas visit
It was a great stay for one night in the lovely spa town of Buxton.
Stayed 1 night in Dec 2024

10/10 Excellent

A

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for a short walk into Buxton
Lovely stay. Have been coming here for over ten years. We were greeted by a very friendly young man on reception and lovely chat in the bar area too with the barman and other guests.
Stayed 1 night in Dec 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

Keith

Stayed 1 night in Dec 2024

8/10 Good

Rebecca, Batley

Travelled with partner
Disliked: Property conditions & facilities
Building very large and very old so the upkeep is going to be a challenge. Couldn't turn the heating down or off in the bathroom so it was nuclear hot in the room when we entered. Had to sleep with the old sash window open. Stayed in room 52 which had no lift access, massive bathroom, ceilings really high, not many power sockets for charging your electricals, TV off to the side of the bed in front of the window which made shutting curtains a challenge. You had to pay for wi-fi for each device in the room but it was free in the lobby.
Stayed 1 night in Dec 2024

2/10 Terrible

Sharon

Travelled with group
Disliked: Staff & service
Hotel was ok but after we came back from a night out we found somebody else’s jacket on our bed. Told receptionist who didn’t seem that interested. Woke up in the night to someone trying to enter the room. Told reception in the morning and they are going to look in to it
Stayed 1 night in Dec 2024

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything was beyond amazing tbh! It is a lovely hotel and super tidy and clean! If you have trouble sleeping be sure to bring your own pillow, but other than that I really cannot fault it! Parking on site was excellent
Stayed 1 night in Nov 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool was cold and we had to pay for the use of the pool which should be stated on hotel.com web site. We picked this hotel due to it having a pool and parking both which we had to pay extra for
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in 1868, this is a Majestic Hotel that sits on a hill overlooking the town of Buxton. It has a Victorian appearance when you walk through the revolving doors, but with a luxurious, and comfortable feel in the reception, and lounge, bar area. The staff greet you on arrival with a smile, warm and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Rob

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel friendly staff, I thought the hotel would have supplied Buxton water supporting local business
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at this hotel for two lovely nights. We were very pleasantly surprised by the size of our room and were impressed by the cleanliness and quality of the hotel in general. It is a grand looking hotel, huge and spacious with a pool and gym and marvellous looking banquet rooms. We only ate breakfast at the hotel during our stay there and it was a pleasant experience. We ate out at a couple of the many restaurants in the town centre. I can fully recommend the nearby Thai restaurant where the food was delicious. My one and only complaint is there is no free Wi-Fi. It costs £7 per device per day, which would incur an additional charge of £28 fo both me and my wife. That said though we thought the price of our two night stay was very reasonable and the staff we interacted with were really polite and friendly. We will definitely be back.
Stayed 2 nights in Nov 2024