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DoubleTree by Hilton Hotel Cairns

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Cairns

Exterior
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Garden
Double Double Room Water View | View from room
King One Bedroom Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Night Markets
    ‪6 min walk‬
  • Place, Esplanade Lagoon
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for One Bedroom Water View Suite With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Water View Suite With Balcony

  • Sleeps 2

View all photos for King Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room

8.8 out of 10
Excellent
(31 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for King Room City Mountain View

View from room

King Room City Mountain View

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Deluxe City Mountain View

View from room

Double Double Deluxe City Mountain View

8.4 out of 10
Very good
(21 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Guest Room Water View

King Guest Room Water View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room Water View

8.2 out of 10
Very good
(12 reviews)
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Room Water View

View from room

Double Double Room Water View

7.8 out of 10
Good
(8 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for King One Bedroom Suite

King One Bedroom Suite | Living area | 55-inch LCD TV with satellite channels, TV, pay films

King One Bedroom Suite

  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible King Room with Roll-in Shower

  • Sleeps 2

View all photos for Deluxe Two Double Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Two Double Room With Water View And Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Deluxe King Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room With Water View And Balcony

  • Sleeps 2

View all photos for Deluxe City / Mountain View King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View King Room

  • Sleeps 2

View all photos for Deluxe City / Mountain View Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View Two Double Room

  • Sleeps 3

View all photos for Guest Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Two Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Guest King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest King Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds, Balcony

View from room

Superior Room, 2 Double Beds, Balcony

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Double Room With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Double Room With Balcony

  • Sleeps 3

View all photos for King Superior Balcony Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Superior Balcony Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

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About this property

DoubleTree by Hilton Hotel Cairns

Waterfront hotel with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a safe. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DoubleTree by Hilton Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free Wi-Fi in some public areas
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Cairns Esplanade and JUTE Theatre Company
DoubleTree by Hilton Hotel Cairns offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the luxury DoubleTree by Hilton Hotel Cairns. For a fee, parking is available.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Atrium Restaurant – This restaurant only serves breakfast.
The Vine Room – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 38 to 38 for adults and AUD 19 to 19 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Atrium Restaurant
  • The Vine Room

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 to 38 for adults and AUD 19 to 19 for children
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: AUD 25 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1004 reviews
Rating 8 - Good. 339 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jue

Stayed 3 nights in Oct 2025

2/10 Terrible

Edward

Disliked: Cleanliness, property conditions & facilities
Not worth the money in any instance
Stayed 1 night in Sep 2025

6/10 Okay

Yan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
House keeping was bare minimum, hair left in the sink. Room was dated. Location is good, close to the water and restaurants.
Stayed 3 nights in Oct 2025

10/10 Excellent

SHUIAB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very friendly staff and very clean place
Stayed 1 night in Sep 2025

8/10 Good

Jenny

Liked: Staff & service
Disliked: Cleanliness
Unfortunately the room smell of mildew and I mention this to housekeep as the brought us an extra bed and her comment was … oh this is usuall for the floor to smell like this….. I was not impressed as I mentioned this to the reception when booking out. Also the pillows where very uncomfortable… as a regular customer to Hilton it was nit happy.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived the staff were professional, engaging and so very friendly! They were quick to answer our questions and gave us some ideas also that were super helpful. The room was quiet and the location was ideal. I had also received, weeks earlier, a welcome letter which was just another way that made us feel welcome. The staff were just wonderful, from reception to the dining / breakfast staff. Not just friendly but above that. They would spend time chatting with us and were always warm and inviting. Thank you for making our stay exceptional
Stayed 4 nights in Sep 2025

10/10 Excellent

Derek, Norwich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely use this hotel again. The staff are so friendly and professional. We were upgraded to an ocean view room and this made our stay even more memorable. Nothing was too much trouble and all the staff we interacted with We’re friendly, professional and went the extra mile to make us feel special. We both had birthdays around our stay and were overwhelmed with the generosity of the upgrade and recognition from all the staff. Really made our holiday.
Stayed 4 nights in Sep 2025

6/10 Okay

Giovanna

Liked: Staff & service
Disliked: Property conditions & facilities
Pool out of order but not advertised on booking site
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Kuramea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and first class staff.
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Strong smell of dope on Sunday afternoon coming from an adjacent room,unable to sit outside and enjoy the views.it ado stunk out our room.reported it to reception,no follow up.Was told at time of checkout the next day that the smell was coming from down the road which is absolute rubbish,it was coming from one of the rooms. This is our fourth stay at your property and I am evaluating whether to stay there again in January.
Stayed 4 nights in Sep 2025

10/10 Excellent

Seungmyung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good!!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not permit earlier check-in than specified
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, the pool was closed for renovations. Our room and shower were very nice. Walkable to many restaurants and shopping. Staff were extremely helpful and friendly. The breakfast was very good, except for the omelettes. Would recommend.
Stayed 3 nights in Jul 2025

6/10 Okay

Sam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Check in wasn't ready until 4pm, compensation was a free drink that had to be used that night, so was wasted, breakfast opened 5mins late
Stayed 1 night in Sep 2025

2/10 Terrible

Katsura

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The Lady receptionist is unprofessional
Stayed 1 night in Sep 2025

10/10 Excellent

Zack

Stayed 1 night in Sep 2025

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cooper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 3 nights in Aug 2025

10/10 Excellent

Ronalda Macdonald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately pool out of action will be ok next time
Stayed 8 nights in Aug 2025