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New Palace Hotel

2.5 star property

Choose dates to view prices

Photo gallery for New Palace Hotel

Desk, free WiFi
Single Room | Desk, free WiFi
Shower
Restaurant
Triple Room | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
17 Soliman El-Halaby, Cairo
  • Egyptian Museum
    ‪18 min walk‬
  • Tahrir Square
    ‪3 min drive‬
  • Khan el-Khalili
    ‪4 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪37 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, free WiFi

Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Desk, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room | Desk, free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

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includes taxes & fees
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About this property

New Palace Hotel

Hotel with a 24-hour front desk, near Egyptian Museum
A restaurant, 24-hour room service and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
New Palace Hotel offers 32 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at New Palace Hotel, you're just a quick walk from Talaat Harb Street. Features include free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Tahrir Square and a few minutes from Egyptian Museum
There's a restaurant on site. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at New Palace Hotel.

This Cairo hotel is smoke free.

New Palace Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

New Palace Hotel Cairo
New Palace Cairo
New Palace Hotel Hotel
New Palace Hotel Cairo
New Palace Hotel Hotel Cairo

New Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 36 reviews
Rating 8 - Good. 8 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 5 out of 36 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Esteban Alonso Munoz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not anything liked the one in the add. Place was super difficult to find, no locals knew about it. Once we arrived the place was dirty, old, unsafe, the shower had to curtain at all. Worst experience ever and Expedia did nothing.
Stayed 8 nights in Dec 2024

8/10 Good

Dudhela

Disliked: Property conditions & facilities

Very close to the markets in Cairo!

We had not stayed a night in the room but good for money what they are charging. Location in the heart of Cairo. All markets are very close to this property. We can go by walk without any problems. The hotel starts from 6th floor but the rest of the building is like a Zombie building!! No one moves around and it's an old building but good condition. Cleanliness we can give 4 out of 10. Staff was very nice & helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Travelled with group
Liked: Staff & service, amenities
Mr. Ahmed took good care of us and set up an excellent itinerary whereby everyday, there was something to do. Highly recommend his service to anyone that is travelling to Egypt. Will be back
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Julianne, Mosman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot to stay and fabulous help with assistance in booking trains, tours, trips etc.
Stayed 3 nights in Sep 2023

4/10 Poor

James H

Stayed 2 nights in Sep 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been lucky to travel to several wonderful locations around the world on an economy budget, and after staying at New Palace Hotel for the past week I can truly say that this was one of the best experiences I have ever had anywhere! The staff here are very friendly and helpful, the rooms are comfortable with good TV, frig, Wifi, etc, the roof top cafe and housekeeping are very good, etc. The hotel is centrally located in downtown Cairo, and the staff are great with helping arrange tours and transportation. The experience at New Palace Hotel truly helped make my visit to Egypt a wonderful journey to this beautiful historic area of the world!

2/10 Terrible

Abow

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

MOHAMED, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays i ever had in cairo. Very clean ans helpful staff
Stayed 1 night in Aug 2022

2/10 Terrible

Tamer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible stay

very bad experience, very bad location
Stayed 1 night in Aug 2022

8/10 Good

Matthew

Liked: Staff & service
Stayed 6 nights in Nov 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Majid

Stayed 2 nights in Oct 2019

6/10 Okay

Hemant

Disliked: Cleanliness, property conditions & facilities

Average, at best

The main positive for this hotel is its proximity to the centre of Cairo. The room itself is ok however the bathroom leaves much to be desired. Much of it needs to be torn down and rebuilt. On the plus side, the maintenance guy was very quick to fix up what seemed to be a bathroom that was older than Tutankhamen himself.
Stayed 3 nights in Oct 2019

2/10 Terrible

Bibi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there after checking in. It was dark and unclean. The room was moldy and I gave asthma. The bathroom was wet. The pillow cases looked dirty. The breakfast area looked disgusting, not for humans. The room did not have a window or a phone. The towel rolled up and placed on the bed was small and worn. It was a terrible experience. I need a refund for the full three days.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Ok stay on a budget

Our stay was not very pleasant. The first room we had, there was no hot water. They then switched us to another room which had hot water for 2 minutes, then it needs to “recharge” for half an hour for another 2 minutes. The toilet barely flushed and requires couple of flushes for it to actually work. The place was very worn down, things were falling apart. Overall it was an “ok” experience, nothing to praise about.
Stayed 2 nights in Dec 2018

2/10 Terrible

Hélène

Stayed 4 nights in Dec 2024

10/10 Excellent

Deyab Mohamed Abdelaziz abdelraouf

Liked: Property conditions & facilities
Bien
Stayed 1 night in Sep 2024

10/10 Excellent

Wajeh M K

Liked: Cleanliness, property conditions & facilities
Super perfect
Stayed 10 nights in Jul 2024

10/10 Excellent

Wajeh M K

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2024

8/10 Good

Emad

Travelled with family
Liked: Cleanliness
Var bra och bekväm
Stayed 1 night in Jun 2024

4/10 Poor

Amien

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Rianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and comfortable in this hotel. And would come back surely
Stayed 2 nights in Apr 2024

10/10 Excellent

Rianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt really comfortable staying here, will be back soon.
Stayed 2 nights in Apr 2024