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Rio Quente Resorts - Cristal Resort

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rio Quente Resorts - Cristal Resort

2 outdoor pools, pool umbrellas, pool loungers
Children’s activities
Interior
Fitness facility
Minibar, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
Fazenda Água Quente, Zona Rural, Rio Quente, GO, 75695-000
  • Serra de Caldas State Park
    1 min walk
  • Hot Park
    9 min walk
  • Parque das Fontes
    11 min walk
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    79 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Promo Black Suíte Luxo

Minibar, in-room safe, desk, blackout curtains

Promo Black Suíte Luxo

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room

  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Large Single Sofa Bed

Similar properties

Front of property
Rio Quente Resorts - Hotel Giardino
Pool
Breakfast included
Spa
Kids pool
3.8 out of 5, Good, (326)
The price is €264
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Rio Quente Resorts - Hotel Giardino

About this property

Rio Quente Resorts - Cristal Resort

Resort with private beach and full-service spa
Catch some rays on Rio Quente Resorts - Cristal Resort's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
Rio Quente Resorts - Cristal Resort offers 104 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Rio Quente resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

4 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Rio Quente Resorts - Cristal Resort, you're just a quick walk from Serra de Caldas State Park. Free breakfast, free WiFi in public areas and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy pizza at Pizzaria Oliva, one of the property's 8 restaurants and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Indulge with body treatments, facials or body wraps at the spa
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and a steam room
  • Steps from Serra de Caldas State Park and 9 minutes on foot from Hot Park
  • Free local-area shuttle service
Unwind on the resort's private beach. At Rio Quente Resorts - Cristal Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach resort also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 3.5-star Rio Quente resort.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Pizzaria Oliva – This restaurant specialises in pizza.
Marolo Cafe – This coffee shop specialises in local and international cuisine. Open daily.
Stella Artois Lounge – This brewpub specialises in Belgian cuisine. Open daily.
Bar dos Ventos – This cocktail bar specialises in local and international cuisine. Open daily.
Restaurante Giardino – This restaurant specialises in Italian cuisine. Open daily.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free area shuttle
  • Area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 4 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar dos Ventos
  • Marolo Cafe
  • Pizzaria Oliva
  • Restaurante Giardino
  • Stella Artois Lounge

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The water park is closed on Thursdays for maintenance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Rio Quente Resort s Cristal Resort
Rio Quente s Cristal Resort
Rio Quente Resorts Cristal Resort
Rio Quente Resorts Cristal
Rio Quente Resorts - Cristal Resort Resort
Rio Quente Resorts - Cristal Resort Rio Quente
Rio Quente Resorts - Cristal Resort Resort Rio Quente

Rio Quente Resorts - Cristal Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 80 reviews" "
Rating 8 - Good. 25 out of 80 reviews" "
Rating 6 - Okay. 15 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Wialli Ferreira

Travelled with partner
Disliked: Staff & service, amenities
Water of the pools were not hot as the advertise, very disappointing and poor service from the staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

leticia

Stayed 2 nights in Nov 2022

8/10 Good

Alexandre

Stayed 6 nights in Jun 2022

10/10 Excellent

Luis

Stayed 3 nights in May 2022

8/10 Good

ismaria

Stayed 1 night in Mar 2022

10/10 Excellent

Frederico

Stayed 2 nights in Nov 2021

10/10 Excellent

DANIEL

Stayed 3 nights in Nov 2021

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2021

6/10 Okay

Vanessa

Stayed 2 nights in Sep 2021

4/10 Poor

Orlando

Disliked: Cleanliness, staff & service
Enttäuschend
Nicht besonders sauber. Zimmer wurde nur jeden zweiten Tag gereinigt obwohl eine tägliche Reinigung versprochen wurde. Der General Manager ließ sich nicht blicken. Preis/Leistung definitiv nicht gerecht obwohl die Anlage in der Natur sehr schön lag. Bleib trotzdem eine Enttäuschung!
Stayed 4 nights in Aug 2021

6/10 Okay

Bruna

Travelled with family
Disliked: Cleanliness, staff & service
Lugar lindo, serviço péssimo e cobrança abusiva
A beleza do lugar é simplesmente incrível, porém os serviços são péssimos. Comida horrível, tumulto na hora de servir (todas as refeições) , pouca variedade e falta reposição dos alimentos, bagunça, barulheira e desordem do staff. Preços abusivos , principalmente pelo péssimo serviço prestado em todos os aspectos. Acomodações "ok" mas pelo preço cobrado, tudo poderia ser muito melhor. No final da estadia quase nos expulsaram. O check out estava programado para às 10h do domingo, sábado a tarde já enviaram cartinha pedindo para agilizar a saída. Para um resort que cobra R$ 1.300,00 a diária, inadmissível.
Stayed 2 nights in Jul 2021

6/10 Okay

Cleisson

Stayed 4 nights in Jul 2021

10/10 Excellent

Fabio

Stayed 2 nights in Dec 2020

10/10 Excellent

Edson

Stayed 3 nights in Nov 2020

4/10 Poor

Marcelo

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
o local é maravilhoso, mas o atendimento no hotel é precário, tudo em nome de segurança de COVID, porem esta mesma segurança gera fila em tudo e claro aglomeração.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and welcoming. The food was pretty good for a buffet dinner.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service not good in check in and check out. Didn’t have activities in the hotel
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Newest hotel in Rio Quente
We had a great time here. If you don’t like to do a bit of walking hills to get to the natural pools, then try staying at the Pousada. It is the closest hotel to the activities.
Stayed 2 nights in May 2018

6/10 Okay

Juarez

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Hotel com diária cara e cobra muito caro por serviços a parte como toalha para piscina, bebidas, alimentação. Comida é mediana, atendimento do bar é lento, horário do Hotpark encerra muito cedo mesmo para hóspedes.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Claudia, Curitiba

Stayed 5 nights in Mar 2022

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento péssimo!
Atendimento péssimo!
Stayed 1 night in Dec 2021

8/10 Good

Zilton Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resort é muito bom a limpeza a estrutura as piscinas quentes. mas deixa a desejar nos preços cobrados dentro do complexo muito fora da realidade .
Stayed 3 nights in Nov 2021

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Sempre maravilhoso! já voltamos 3 vezes... só elogios! Unica coisa que achei o jantar (que nao estava incluído em nosso pacote) caro para o que é servido. Nao voltamos a jantar no restaurante do hotel.
Stayed 5 nights in Jun 2021

6/10 Okay

JOSE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surpresa NEGATIVA a estadia no Rio Quente
Hotel tipico para casais com filhos. Café da manhã, durante as 5 diárias, não houve nenhuma mudança de cardápio. Primeira noite jantamos no Restaurante Cora (PÉSSIMO), além de caro, muito sujo, sem nenhuma preocupação com a higiene, buffet, com aspecto de comida velha. Boa parte das piscinas do Hotel Cristal, ficaram em manutenção durante a nossa estadia, as que estavam disponíveis, simplesmente LOTADAS, sem nenhuma preocupação com o contágio do COVID, lamentável. Jantar no restaurante da Mata, tem um custo por pessoa de R$ 145,00, totalmente inviável. Tudo muito caro, literalmente uma exploração ! Alguém deve levar vantagens nestes preços abusivo.
Stayed 5 nights in Oct 2021