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Heron's Landing Hotel

2.5 star property

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Photo gallery for Heron's Landing Hotel

Land view from property
Family Penthouse, 2 Bedrooms | Living room | Flat-screen TV
View from property
Exterior detail
Family Penthouse, 2 Bedrooms | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
492 South Island Highway, Campbell River, BC, V9W 1A5
  • Torii Gate
    ‪2 min drive‬
  • Discovery Pier
    ‪4 min drive‬
  • Tidemark Theatre
    ‪4 min drive‬
  • Campbell River, BC (YBL)
    ‪11 min drive‬

Room options

View all photos for Basic Single Room, 2 Single Beds

Basic Single Room, 2 Single Beds | View from room

Basic Single Room, 2 Single Beds

  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Penthouse, 2 Bedrooms

Family Penthouse, 2 Bedrooms | Balcony

Family Penthouse, 2 Bedrooms

  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom | Pillow-top beds, free WiFi, bed sheets

Exclusive Suite, 1 Bedroom

  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Superior Room

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Ramada by Wyndham Campbell River

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, (1003)
The price is €111
for 1 room
includes taxes & fees
19 Apr - 20 Apr
Ramada by Wyndham Campbell River

About this property

Heron's Landing Hotel

Beach hotel with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and a computer station are available at this smoke-free hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front desk safe and a vending machine are on-site.
Heron's Landing Hotel offers 30 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply).

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Heron's Landing Hotel. During your stay, you'll be within walking distance of Torii Gate. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Torii Gate and a few minutes from Campbell River Museum
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Heron's Landing Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Campbell River hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 7:30 AM to 9:00 AM and at the weekend from 9:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free self-serve breakfast available 7:30 AM to 9:00 AM on weekdays and 9:00 AM to 10:30 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 9 PM can use the exterior buzzer for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Heron's Landing Hotel.

Property is also known as

Heron's Landing Campbell River
Heron's Landing Hotel
Heron's Landing Hotel Campbell River
Heron's nding Campbell River
Heron's Landing Hotel Hotel
Heron's Landing Hotel Campbell River
Heron's Landing Hotel Hotel Campbell River

Heron's Landing Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 323 out of 767 reviews
Rating 8 - Good. 299 out of 767 reviews
Rating 6 - Okay. 95 out of 767 reviews
Rating 4 - Poor. 20 out of 767 reviews
Rating 2 - Terrible. 30 out of 767 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the receptionist didnt know hotels.com where I booked. not good with communication. No help desk. They did not gave me what I booked at 8pm new years eve.
Stayed 1 night in Dec 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 1 night in Dec 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Eagle outside in the tree, a perfect fit
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2024

6/10 Okay

Duane

Stayed 1 night in Dec 2024

6/10 Okay

Raymond

Checking very slow 730 at night and room was not ready had to wait until was
Stayed 1 night in Dec 2024

2/10 Terrible

F

Stayed 2 nights in Dec 2024

2/10 Terrible

LAURIE J, gold river

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Total screw up , staff was useless , first room was not correct then next room was not what we booked , nothing else available , went to another hotel. New management apparently, not impressed at all will not be back, we were frequent visitors from out of town. Their loss too bad because it was a good location
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small quiet hotel with easy access and a good breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Dec 2024

6/10 Okay

Lesley

Disliked: Cleanliness
Check in was only good thing
We extended our stay and our room was never cleaned, had no shower curtain, put out sign asking to clean room- never done
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Unfortunately the front desk was closed and we were unable to check-in. The hotel charged us for the night the following day and has not been corporative in resolving the issue.
Stayed 1 night in Sep 2024

10/10 Excellent

Annelisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean,
Stayed 1 night in Nov 2024

6/10 Okay

Luke

Liked: Cleanliness
Alright but multiple things in room were broken and room was freezing.
Stayed 1 night in Nov 2024

6/10 Okay

Justin, Nanaimo

Travelled with partner
Disliked: Staff & service
Check in process was extremely frustrating as the vendor doesnt speak english whatsoever.. We just stayed the one night, breakfast looked decent!
Stayed 1 night in Nov 2024

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, staff & service
The room was clean but dated. Very limited parking which is frustrating. Had to park across the highway in the pouring rain
Stayed 2 nights in Nov 2024

6/10 Okay

Blake

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty floor
We booked this hotel last minute because of an incoming storm. The reviews seemed promising, so we booked a king room. Upon arrival, it was apparent that the floor hadn’t been vacuumed as there was debris and toenail clippings at the foot of the bed. The check in process was also somewhat confusing, but it all ended up working out. The bed was comfortable, the bathroom was clean, and the continental breakfast was decent. I don’t think we will stay again due to the condition of the floor, which is unfortunate because otherwise it would have been a good experience for us.
Stayed 1 night in Nov 2024

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Old outdated place. Dirty dishes in the dishwasher. Dirty counters. Dust bunnies. Terrible service. Three guests, two towels. No restocking items like soap, coffee, towels between days stayed. Housekeeper spoke no English. Definitely won’t stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed previously and it is a great place for a quick trip from the North Island to Campbell River. We liked the breakfast and everything was great.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible experience through Expedia. We got the wrong size room, the bedspread was stained, the kitchen was falling apart. We had to call to get help with check in at 4:30 in the afternoon and there willing to come to the desk and help us. We left and are requiring a refund. Expedia should not be promoting this as a highly rated hotel worth the extra money.
Stayed 1 night in Nov 2024

2/10 Terrible

kim

Stayed 1 night in Oct 2024

10/10 Excellent

Tryon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Needed a short overnight while on route to the islands. Staff accommodated a late check in with no fuss and the dogs and I had a nice stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The bed was very comfortable, had a microwave, fridge and coffee maker. The breakfast was great. The underground parking was an unexpected plus. I stayed two nights and enjoyed my stay and would stay here again.
Stayed 2 nights in Nov 2024