Alpenhaus Pousada

2.5 star property

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Photo gallery for Alpenhaus Pousada

Terrace/patio
Front of property
Fireplace
Standard Apartment | View from room
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Rua Dirceu Goncalves, 17, Campos do Jordão, SP, 12460-000
  • Boa Vista Palace
    ‪3 min drive‬
  • Baden Baden Brewery
    ‪6 min drive‬
  • Capivari Park
    ‪9 min drive‬

Room options

Standard Apartment

  • Mountain view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Apartment

  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

Apartment

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Standard Apartment

  • Mountain view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About this property

Alpenhaus Pousada

Pousada with free parking, near Boa Vista Palace
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free pousada. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, concierge services and laundry facilities.
Alpenhaus Pousada offers 20 accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Alpenhaus Pousada, you'll be close to Boa Vista Palace. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include laundry facilities, a rooftop terrace and a terrace
  • Just a 3-minute drive from Boa Vista Palace and 5 minutes from Claudio Santoro Auditorium
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at Alpenhaus Pousada. Limited free parking is available on a first-come, first-served basis.

This Campos do Jordão pousada is smoke free.

On-site venue – This brasserie specialises in Brazilian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • DVD player

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 55.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent cleaning fee will be charged.
  • Service fee: 5.00 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 55.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alpenhaus Campos do Jordao
Alpenhaus Pousada
Alpenhaus Pousada Campos do Jordao
Alpenhaus Pousada Brazil
Alpenhaus Pousada Pousada (Brazil)
Alpenhaus Pousada Campos do Jordão
Alpenhaus Pousada Pousada (Brazil) Campos do Jordão

Alpenhaus Pousada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 112 reviews
Rating 8 - Good. 42 out of 112 reviews
Rating 6 - Okay. 13 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, quiet overnight stay

Overall experience was great. The staff was incredibly friendly. The rooms were clean and comfortable. The breakfast was fresh and delicious. We really enjoyed the special experience of having a functional fireplace in the room. It kept us nice and warm on a chilly night (even though the chimney was rusted with many holes for smoke to enter the room). Alpenhaus is bit far from Capivari, but it was nice to see another part of Campos do Jordao and is really close to Boa Vista Palace. They advertise free wifi, but if you get a room in their second building, there is NO signal. You'll need to use wifi in the public areas.

10/10 Excellent

Danilo, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Awsome service, breakfast was incredible! Gorgeous views, 5min away from the main street, and close to the palace!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Arilania

Stayed 1 night in Jul 2024

10/10 Excellent

Patiely

Stayed 1 night in Jul 2024

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

MARCELO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Cristian ricardo

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lucia de Fatima L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente! A pousada é uma delícia e linda! Ótimo atendimento, café da manhã muito bom, roupa de cama e toalhas de boa qualidade, eu adorei e vou voltar em breve. Recomendo.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista incrível e café da manhã excelente!
Stayed 3 nights in Dec 2023

10/10 Excellent

carla

Stayed 1 night in Oct 2023

10/10 Excellent

ABELINO

Stayed 1 night in Jul 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada ideal para familias

Pousada atende muito famílias com dois ou mais filhos ou ainda que viaja com baba. Ficamos em um quarto que tinha na realidade dois quartos.
Stayed 1 night in Mar 2023

10/10 Excellent

Luis Fernando

Stayed 1 night in Feb 2023

10/10 Excellent

Valmir

Stayed 1 night in Feb 2023

10/10 Excellent

Matheus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Sandra

Travelled with family
Liked: Staff & service, room comfort
Lugar maravilhoso e aconchegante, super recomendo
Stayed 1 night in Jul 2022

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inclivel.
Stayed 1 night in Dec 2021

8/10 Good

Deise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Muito boa
Stayed 3 nights in Oct 2021

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótima estadia

òtima estadia.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Pousada incrível
Stayed 2 nights in Apr 2021

4/10 Poor

Ana Monica

Disliked: Cleanliness, property conditions & facilities, room comfort

Da Experiência com a Estadia

Extremamente decepcionada, o local é lindo, contudo as instalações encontram-se desgastadas, não há manutenção. É cobrada taxa de limpeza além do valor da diária (nunca havia visto isso). Como se não bastasse, inicialmente recusaram limpar o nosso quarto, disseram q era responsabilidade dos hóspedes! Não aceitamos tal argumento, só assim é que realizaram a limpeza do quarto. O restaurante não funciona, considerando q o hotel fica nas montanhas, é péssimo ter que sair para tomar as refeições, ou ter q pedir. O café da manhã é extremamente ruim, a maioria dos itens são industrializadas, bolo, bolachas, geleias, há pouca opção de frutas. Não indico.
Stayed 2 nights in Sep 2020

10/10 Excellent

Augusto Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O lugar é muito bonito e bem cuidado, mas o especial mesmo foi o atendimento e carinho dos funcionários.
Stayed 1 night in Mar 2020