Hyatt Hotel Canberra - a Park Hyatt

5.0 star property

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Miscellaneous
Deluxe Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe
Garden views, open daily
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping

Explore the area

Map
Commonwealth Avenue, Yarralumla, ACT, 2600
  • Questacon
    ‪11 min walk‬
  • Parliament House
    ‪16 min walk‬
  • National Gallery of Australia
    ‪18 min walk‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Balcony (Heritage)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

Suite (Diplomatic)

  • 240 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Park, Suite

  • 82 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Heritage)

  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed, Corner

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Heritage)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Hotel Canberra - a Park Hyatt

Hotel with a health club, near Australian National University
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Hyatt Hotel Canberra - a Park Hyatt offers 252 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Canberra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Hotel Canberra - a Park Hyatt. During your stay, you're just a quick walk from Albert Hall. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at The Promenade Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Parliament House and a few minutes from Australian National University
As a guest of Hyatt Hotel Canberra - a Park Hyatt, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1335 square feet (124 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Hotel Canberra - a Park Hyatt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Canberra hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Promenade Cafe – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tea Lounge – Overlooking the garden, this brasserie serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Speaker's Corner Bar – Overlooking the garden, this bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Griffin's – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Danish, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lao, Malay, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Uncovered parking on site (AUD 30 per night)
  • Uncovered valet parking on site (AUD 55 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Griffin's
  • Speaker's Corner Bar
  • The Promenade Cafe
  • The Tea Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,335 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 68-cm HDTV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22.5 for children
  • Uncovered self-parking fee: AUD 30 per night
  • Valet parking fee: AUD 55 per night
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 5-12 years old for breakfast.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canberra Hotel Hyatt
Canberra Hyatt
Canberra Hyatt Hotel
Hotel Canberra Hyatt
Hotel Hyatt Canberra
Hyatt Canberra
Hyatt Canberra Hotel

Hyatt Hotel Canberra - a Park Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a classic grand hotel. Superb.
Stayed 1 night in Jan 2025

2/10 Terrible

Hayley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tedious check in, terrible service for an expensive hotel. No info provided, no map of the hotel (very confusing layout, people wandering around lost everywhere) no info provided for check out time, pool hours, breakfast cost, hotel facilities. Everything has to be looked up via QR code. Interconnecting door locked and took 2 phone calls and a 30 minute wait before it was unlocked. My daughter cut her foot in the pool on the tiles, the bathroom was dirty, the lounge chairs had rips in them. Online ordering for room service has 5 items “sold out” including the eggs on toast! Will never stay here again, cute hotel but abysmal customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Hyatt Hotel Canberra several times and always enjoy it. Quality building and top class service. Love the bar and the breakfasts. Service is great too.
Stayed 2 nights in Jan 2025

6/10 Okay

Qingyi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not worth 5-star at all

We rushed to book the stay here for the New Year. I only feel the service is not up to its title during my whole stay. No one sent our luggage to our room until we called them after a few hours. They told us they don't know which room to send. But they saw us entered the hotel and took over the luggage themselves. Restaurants are all booked out, only leaving a cafe dining for us. The dining experience is the worst. Waiting hours for the food. At last, we had to pick up the cake by ourselves.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Molly

Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Fabulous hotel, fabulous staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 2 nights in Jan 2025

8/10 Good

Wei Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Tracey

Stayed 5 nights in Dec 2024

10/10 Excellent

Xiaoming

Easy parking
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

pauline

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival, the staff failed to provide our room assignments, necessitating an extensive search. Our room's considerable distance from the main lobby resulted in a 10-minute commute for each departure. The elevator's use by staff for food and waste disposal resulted in persistent unpleasant odors. Despite pre-paying for breakfast buffets at the advertised rate of $45 per adult (as displayed in-house and online), our final bill reflected a charge of $88 per person due to the Christmas Day surcharge. No staff member, including reception and other hotel personnel, informed us of this price adjustment.
Stayed 2 nights in Dec 2024

10/10 Excellent

anoop

Stayed 2 nights in Dec 2024

10/10 Excellent

anoop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan Camilo Reyes

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

A bit underwhelming.

I had been looking forward to staying in the Hyatt as it looks a special hotel from the outside. The main lobby is impressive and the finishes in the room are high-end but older in style. Unfortunately, the service at reception was rather cold and the room I had was noisy; I could hear doors slamming and people ascending a stairway in the adjacent service corridor as well as loud music from one of the function rooms until late at night. The tv also turned itself off three times and needed to be fully reset to function. I also found the power point locations inconvenient and the lack of cutlery in the room disappointing. Although I didn’t have it, the breakfast buffet did look fantastic. All in all I was bit underwhelmed and won’t be rushing back.
Stayed 1 night in Dec 2024

2/10 Terrible

BingYing

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the lack of an effective exhaust fan in the bathroom everything else was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Kalle

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024