Ramada by Wyndham Diplomat Canberra

4.0 star property

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Photo gallery for Ramada by Wyndham Diplomat Canberra

Exterior
Terrace/patio
Exterior
Interior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym

Explore the area

Map
2 Hely St. cnr. Canberra Ave., Griffith, ACT, 2603
  • Lake Burley Griffin
    ‪14 min walk‬
  • Manuka Oval
    ‪15 min walk‬
  • Parliament House
    ‪5 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪16 min drive‬

Room options

Queen & Single Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Twin Queen Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

King Boardroom

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

King Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

King Spa Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Ramada by Wyndham Diplomat Canberra

Hotel in Canberra with fitness centre and seasonal outdoor pool
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a microwave in a common area and 24-hour room service. Change of towels is available on request
Ramada by Wyndham Diplomat Canberra offers 67 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 40-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Ramada by Wyndham Diplomat Canberra's great location. During your stay, you'll be within walking distance of The Cusack Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 5-minute drive from Parliament House and 7 minutes from Australian National University
Ramada by Wyndham Diplomat Canberra offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 1600 square feet (149 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ramada by Wyndham Diplomat Canberra. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canberra hotel.

Ramada by Wyndham Diplomat Canberra has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), Danish, English, Filipino, French, Indonesian, Japanese, Korean, Portuguese, Spanish, Swedish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,600 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in September and close in April.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Canberra Diplomat Hotel
Diplomat Canberra
Diplomat Hotel Canberra
Hotel Diplomat Canberra

Ramada by Wyndham Diplomat Canberra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 1002 reviews
Rating 8 - Good. 373 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2025

8/10 Good

Carmelina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely and clean place, it was very quiet in January, not many people.
Stayed 1 night in Jan 2025

8/10 Good

Raymond, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a short stay Undercover parking good Pool etc. average
Stayed 1 night in Jan 2025

10/10 Excellent

William

Stayed 2 nights in Jan 2025

8/10 Good

Nenad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and cosy place with friendly staff. A bit outdated, especially in the bathrooms, however, clean and fully functioning. Like the peaceful 'before bed' time in the foyer, with the TV, the bookshelf (have some more titles there, please) and the chess board. Will recommend definitely.
Stayed 2 nights in Jan 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Clean room, lovely breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Narayan Prasad, Craigieburn

Stayed 1 night in Jan 2025

8/10 Good

Neale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, tidy, well appointed, and easily accessible to shops and attractions in Canberra. The manager professionally resolved an issue we experienced. We would stay at this hotel again...
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffery Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

A very nice place to stay, staff are great, rooms are big, food is fabulous.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yulin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay
Stayed 2 nights in Jan 2025

6/10 Okay

Beverlie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were great. The bathrooms especially need updating.
Stayed 1 night in Jan 2025

6/10 Okay

Shashi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice amd quite, however beds are very small.
Stayed 1 night in Jan 2025

10/10 Excellent

Rick

Stayed 1 night in Dec 2024

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, property conditions & facilities

Overall happy.

3 nights with family. Expensive menu in hotel. Nice to have the option to forego room servicing for drink vouchers. Very small bath/shower area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Especially with the upgrade to include breakfast for the family. The room and bathroom was lovely, all felt very fancy. The floor was a little bumpy/uneven - no problems for us with two active kids. Pool is dated, but ageing kids had a great time in there. All staff were lovely and we would def visit again!
Stayed 1 night in Jan 2025

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Helpful staff.

Special mention of the helpful reception staff who assisted us in storing our bikes.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Stayed 2 nights in Dec 2024

10/10 Excellent

Suraj

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing building, staff were fantastic and helpful. Room was clean and tidy. Will be looking to return next year.
Stayed 4 nights in Jan 2025

8/10 Good

Reiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have to pay for mineral water
Stayed 2 nights in Dec 2024

8/10 Good

sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Parking limited. Due to location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

8/10 Good

Purusothaman

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was good. It’s an old property and they have tried best to cover aging but shows up in bathroom, air conditioners, tv etc. Also strong odour from carpet when you enter into the room until nose gets used to that which takes a while. EV charging is a bit off a hassle. There are 4 self charging plug points where you can plug in your mobile charger. But only 4 parking spaces are marked for EV and so other cars occupy the other 2 spaces. One of the EV space is too narrow due to the pillars and parking a Tesla Model Y was a bit difficult. I had to close the side mirrors in order to fit in that space. Overall a good one and value for money.
Stayed 2 nights in Dec 2024