See all properties
Private host

AVA Resort Cancun - All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for AVA Resort Cancun - All Inclusive

View from room
Creator video - submitted by Second Chapter Nomad
Restaurant
View from room
Room, 2 Queen Beds, Oceanfront | Free minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪17 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront | Free minibar, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Oceanfront

8.8 out of 10
Excellent
(28 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Panoramic, King & King)

View from room

Suite, 2 Bedrooms (Panoramic, King & King)

  • Ocean view
  • 123 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for F&F Sundeck Suite

F&F Sundeck Suite | Terrace/patio

F&F Sundeck Suite

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite, 2 Bedrooms

View from room

Panoramic Suite, 2 Bedrooms

  • Ocean view
  • 122 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, Oceanfront (F&F)

Suite, Oceanfront (F&F) | View from room

Suite, Oceanfront (F&F)

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse) | Free minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Penthouse)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 155 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala) | Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, Oceanfront (Gala)

  • Ocean view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Room, Oceanfront (Couples)

Room, Oceanfront (Couples) | Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Couples)

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Accesible

Free minibar, in-room safe, desk, blackout curtains

Oceanfront King Accesible

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 3 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 3 Bedrooms

  • Ocean view
  • 167 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Panoramic Suite, 4 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 4 Bedrooms

  • Ocean view
  • 166 sq m
  • 4 bedrooms
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

View from room

Suite, 1 Bedroom, Oceanfront (Gala)

  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(50 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse) | Living area | 65-inch LED TV with cable channels, tablet, pay films

Suite, 2 Bedrooms (Penthouse)

  • Ocean view
  • 168 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

2 outdoor pools, pool loungers
Hilton Cancun, an All-Inclusive Resort
  • On private beach
  • Pool
  • All-inclusive
  • Pet-friendly
4.3 out of 5, Excellent, 3,294 reviews
The price is €435
includes taxes & fees
4 Mar - 5 Mar
Hilton Cancun, an All-Inclusive Resort

About this property

AVA Resort Cancun - All Inclusive

Luxury resort on the beach, with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at AVA Resort Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. Change of towels is available on request
AVA Resort Cancun - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes and hairdryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at AVA Resort Cancun - All Inclusive, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Drinking and dining options include 14 restaurants, 2 coffee shops/cafes, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park or swim in the 6 outdoor pools
  • Indulge with massages, body treatments or hydrotherapy at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and kayaking
  • 8 minutes by car from Riviera Cancun Golf Resort and 12 minutes from Delfines Beach
Some rates at AVA Resort Cancun - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of AVA Resort Cancun - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness centre are also featured at the luxury AVA Resort Cancun - All Inclusive. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cancun resort.

Guests are served a free full breakfast daily from 7:00 AM to noon.
AVA Resort Cancun - All Inclusive has 14 restaurants on site.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at AVA Resort Cancun - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping centre

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AVA Resort Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-004237/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

AVA Resort Cancun - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 888 reviews
Rating 8 - Good. 164 out of 888 reviews
Rating 6 - Okay. 103 out of 888 reviews
Rating 4 - Poor. 47 out of 888 reviews
Rating 2 - Terrible. 63 out of 888 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy

Stayed 3 nights in Nov 2025

10/10 Excellent

Rheana

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AVA Resort Cancún exceeded every expectation. The food alone deserves a Michelin star — from bone marrow at The Butcher to incredible poolside ceviche, empanadas, wings, and burgers on brioche buns. The service is truly next level. Maria and Carlos at the pool made our trip unforgettable with the fastest, friendliest service we’ve ever had at any resort (and we’ve been to 20+). Our boys (11 and 9) loved the bowling alley and arcade — super affordable and so much fun. Rooms are modern, spotless, and every single one has an ocean view. There are always loungers and cabanas available, no matter the time of day, which is a huge win. We were so impressed that multiple family members and friends have already booked trips after hearing about our experience. AVA isn’t just a resort — it’s a full experience we can’t wait to come back to.
Stayed 7 nights in Nov 2025

6/10 Okay

Cora Yuan Hang

Liked: Cleanliness, amenities
House keeping didn’t drop off the slippers we asked for two times. The five star hotel has very nice decors and design, but the construction quality is pretty mid. You can see watermarks and rusts on the walls of the interior, low quality renovation. Food at the buffet is mid. Restaurants are pretty good (included in your all inclusive but you have to pre book it before 5pm and no one told us during or before checking in) so we actually missed a night’s opportunity. Pools are really for kids. Not great for adult swimming. The pool bottom is like rough surface that could scrape your knees. Overall idk what we really enjoyed in this resort as three adults. Maybe the bar if you like drinking at night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Stayed 7 nights in Nov 2025

10/10 Excellent

Ramy Faiz

Liked: Cleanliness, amenities
Amazing the only down part is the time share thing just avoid it , it’s a scam
Stayed 4 nights in Nov 2025

6/10 Okay

JUAN

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was Amazing! Very modern, clean and beautiful! All Staff was very attentive and helpful Dinner Restaurants food was Delicious! Cafe Shops are a big Plus. Breakfast food was basic, it was ok. They could have better options. Pool water was too cold. Not enough outdoor activities. Beach volleyball was scheduled at 4pm and did not start until 4:30pm.They should have beach volleyball everyday.
Stayed 4 nights in Nov 2025

4/10 Poor

Brenda

It’s a beautiful resort however I didn’t like the service overall. We stayed at the north side and the room was beautiful, modern and clean with a gorgeous view. The app made it easy to get room cleaned sometimes they even come twice however one or my expensive body lotion was stolen but not my obvious luxury brand handbag and shoes. The service in the north and south buffet was great. Here’s where things get wrong… Food wasn’t that great at the resort… specifically the steak house. So disappointing. There’s no entertainment in the evening or day. The pool side is so quiet, no music or entertainment. Staff was not friendly and fun as in most resorts.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elisabeth Emma

When we checked in they upgraded our room, which was a great suprise.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sahra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub needs cleaning before guest check in. Ours was not working and it ended up getting fix the day before we left so we didn’t use it
Stayed 6 nights in Nov 2025

10/10 Excellent

MAINAWATTIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff and friendly environment
Stayed 4 nights in Nov 2025

8/10 Good

Miracle

Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was amazing and the staff was also amazing! This has truly been a very relaxing vacation I will definitely be back. Because we were expedia guest, we also met an expedia concierge, Rodrigo, who assisted us and checked up on us constantly. I also want to take this time to mention our amazing hotel concierge, JACK, who took care of me and my wife during our stay. He coordinated most of our activities and Maria assisted us with dinner reservations prior to our arrival. It was truly a great stay.
Stayed 4 nights in Nov 2025

8/10 Good

Sheikh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great property for families.
Stayed 4 nights in Nov 2025

10/10 Excellent

Robert, Canyon Country

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Lots of lovely, helpful, friendly people! Room was outstanding and there was always ways to get food and drinks. Very lovely stay, would highly recommend!
Stayed 5 nights in Nov 2025

10/10 Excellent

JOHN

Stayed 5 nights in Oct 2025

10/10 Excellent

Maxiel

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandeep Kaur

Stayed 4 nights in Nov 2025

10/10 Excellent

Vincent

Stayed 4 nights in Nov 2025

10/10 Excellent

Kayla Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super luxurious, a really big resort with the best pools and food!
Stayed 7 nights in Nov 2025

10/10 Excellent

ALINA

Liked: Amenities
Excelent
Stayed 8 nights in Oct 2025

10/10 Excellent

Tsannez

Liked: Cleanliness, amenities, property conditions & facilities
Food was mediocre. Hotel staff was very attentive. Room was cleaned and maintained.
Stayed 4 nights in Nov 2025

4/10 Poor

James

Liked: Cleanliness
Stayed 6 nights in Nov 2025

8/10 Good

Carlicia, Riverside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful one of the most aesthetically pleasing that I’ve stayed at. However, the food at the restaurants came out cold and was very bland and mid. Same thing with the food at the buffet, room service and pool side service. Overall, the food at the resort was underwhelming, a lot of fancy options that didn’t hit home. There also needs to be louder music at the adult only pool to create a better vibe with a more curated playlist to cater to the adult crowd. There also should be music playing at the bars on the inside of the resort also. Lastly, there needs to be more interactive activities at night catered to adults that last longer than 30 minutes.
Stayed 5 nights in Nov 2025