Private host

AVA Resort Cancun - All Inclusive

VIP Access

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Dates

March 2026

April 2026

Creator video - submitted by Second Chapter Nomad

Room, 2 Queen Beds, Oceanfront | Free minibar, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
Spa
Parking included
Free Wi-Fi

Explore the area

Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500

Place, Arrecife de Puerto Morelos National Park
‪1 min walk‬
Place, Riviera Cancun Golf Resort
‪17 min walk‬
Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
‪4 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪14 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Room, 2 Queen Beds, Oceanfront

Excellent

Ocean view
43 sq m
Sleeps 4
2 Queen Beds

Suite, 2 Bedrooms (Panoramic, King & King)

Ocean view
123 sq m
Sleeps 4
2 King Beds

F&F Sundeck Suite

Wonderful

Ocean view
59 sq m
Sleeps 4
1 King Bed and 2 Double Sofa Beds

Panoramic Suite, 2 Bedrooms

Ocean view
122 sq m
Sleeps 6
1 Queen Bed and 1 King Bed

Suite, Oceanfront (F&F)

Wonderful

Ocean view
57 sq m
Sleeps 4
1 King Bed and 2 Double Sofa Beds

Suite, 1 Bedroom (Penthouse)

Ocean view
126 sq m
1 bedroom
Sleeps 4
1 King Bed

Free minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront (Central)

Exceptional

Ocean view
155 sq m
Sleeps 6
1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Oceanfront (Gala)

Ocean view
126 sq m
2 bedrooms
Sleeps 6
1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Room, Oceanfront (Couples)

Ocean view
45 sq m
Sleeps 2
1 King Bed

Oceanfront King Accesible

Ocean view
43 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, Oceanfront (Central)

Exceptional

Ocean view
54 sq m
Sleeps 2
1 King Bed

Panoramic Suite, 3 Bedrooms

Ocean view
167 sq m
3 bedrooms
Sleeps 8
1 Queen Bed and 2 King Beds

Panoramic Suite, 4 Bedrooms

Ocean view
166 sq m
4 bedrooms
Sleeps 12
1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

Suite, 1 Bedroom, Oceanfront (Gala)

Ocean view
86 sq m
1 bedroom
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Oceanfront

Exceptional

Ocean view
43 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Penthouse)

Ocean view
168 sq m
Sleeps 6
1 King Bed and 1 Queen Bed

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

1 Mar - 2 Mar

About this property

AVA Resort Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at AVA Resort Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. Change of towels is available on request

AVA Resort Cancun - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes and hairdryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

During your stay at AVA Resort Cancun - All Inclusive, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free breakfast, free WiFi in public areas and free valet parking.

Free full breakfast served daily
Free Wi-Fi (speed: 25+ Mbps)
Free valet parking
Drinking and dining options include 14 restaurants, 2 coffee shops/cafes, 2 swim-up bars and 2 poolside bars
Splash around at the free water park or swim in the 6 outdoor pools
Indulge with massages, body treatments or hydrotherapy at the spa
Services include a children's club, dry cleaning/laundry and a concierge
On-site recreation includes a gym, yoga classes and kayaking
8 minutes by car from Riviera Cancun Golf Resort and 12 minutes from Delfines Beach

Some rates at AVA Resort Cancun - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of AVA Resort Cancun - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness centre are also featured at the luxury AVA Resort Cancun - All Inclusive. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cancun resort.

Guests are served a free full breakfast daily from 7:00 AM to noon.

AVA Resort Cancun - All Inclusive has 14 restaurants on site.

Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at AVA Resort Cancun - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities

Children's club

Lessons/classes/games

Aerobics

Cooking

Yoga

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free covered valet parking on site
Limited on-site valet parking

Food and drink

Free full breakfast available daily 7:00 AM to noon
14 restaurants
2 coffee shops/cafes
2 poolside bars
2 swim-up bars
4 bars/lounges

Things to do

18-hole adjacent golf course
5 outdoor pickleball courts
6 outdoor pools
Arcade/game room
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Kayaking
Nightclub
Paddleboard
Shopping centre
Yoga classes

Family friendly

6 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Free water park access
Laundry facilities
Soundproofed rooms
Trampoline

Conveniences

24-hour front desk
ATM
Guidebooks
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Conference centre
Meeting rooms

Outdoors

Garden
On the beach
Outdoor furniture
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Body wraps
Deep-tissue massages
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

Area rugs in public areas
No lift
Tile flooring in public areas
Tile flooring in room

2 buildings
9 floors
At least 80% lighting from LEDs
Banquet hall
Built in 2024
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

65-inch LED TV with cable channels
Pay films
Tablet computer

Food and drink

24-hour room service
Espresso maker
Free stocked minibar
Meal delivery service
Restaurant dining guides

Access via exterior corridors
Air conditioning
Desk
Electrical adapters
Free international calls
Free local calls
Free long-distance calls
LED lighting
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at AVA Resort Cancun - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting

Front desk staff will greet guests on arrival at the property.

Property Registration Number 005-007-004237/2025

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

AVA Resort Cancun - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8/10 Good

Terri

30 Nov 2025

Liked: Cleanliness

Disliked: Amenities

Rooms are great. Food is fantastic. Beach is nice but ocean has red seaweed along entire beach so it really isn’t swimmable. The hotel advertised that it had pickleball courts and there were no courts at the resort. We asked to book a court and first they told us it was under maintenance and then finally came out and told us that there weren’t any courts at the resort and that they weren’t sure that they were ever going to get courts. My travel group was very disappointed about this since we all traveled with our paddles. Staff were all great, especially the pool bartenders and staff.

Stayed 4 nights in Nov 2025

10/10 Excellent

Robert, PLAINVIEW

Travelled with family

30 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved that there were many restaurants and many food options. I would add that the buffets can add more variety, and more options. I appreciated the service too. Rooms were always clean, and pool service was very good. I wished that the entertainments at nights had more variety, and more of live singing shows.

Stayed 7 nights in Nov 2025

10/10 Excellent

Darien

Travelled with partner

30 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El señor Jorge nos hizo este hermoso detalle con arena de mar

Stayed 5 nights in Nov 2025

2/10 Terrible

Serena

Travelled with family

30 Nov 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Very poor service overall in every area, starting from a slow check in plus they completely ignored our request to have a crib in one of the two rooms we had booked; they tried to sell us a crib by saying they did not have one available anymore (our request was from 1 month earlier) and after our strong complain and after showing the conversations where the hotel was asking me in which room we would have wanted the crib, they immediately found one available. Experienced very long lines at lunch and dinner; restaurants were always sold out an impossible to book one while there (you have to book these restaurants weeks in advance, which we had tried besides we did not receive assistance and answers for weeks before our departure). Pool water was very cold, definitely not ideal for babies. Beach chairs / beds were always “reserved” through towels put on them for many hours each day and with nobody literally showing up to use them .. my guess is the staff at the pool would give you a seat only if you tip them each day or they try to sell you cabanas and the other options available for an extra fee Staff very slow and poor in service / attention Overall just a waste of money and time … there are so many better places within the same budget in Mexico.. Sales people from Legendary Club tried to convince to buy the membership by being very pushy even if we made it clear we were not interested. This resort is not worth its costs.

Stayed 7 nights in Nov 2025

8/10 Good

Mohammed

29 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Gorgeous resort with amazing views and friendly staff. Food was great, though service got a bit slow at busy times. Overall, a relaxing and fun stay!

Stayed 6 nights in Nov 2025

10/10 Excellent

Anna

29 Nov 2025

Stayed 5 nights in Nov 2025

6/10 Okay

Jose Humberto, Santa ana

Travelled with family and small children

29 Nov 2025

Liked: Amenities

The resort itself is gorgeous, with lovely surroundings and well-kept facilities, but unfortunately the service really let the experience down. Staff often seemed overwhelmed or uninterested, and several requests took far longer than they should have—or were forgotten entirely. Communication felt disorganized, and the level of attentiveness didn’t match what you’d expect from a resort at this price. It’s a shame, because the property has a lot of potential. With better training and more consistent customer service, it could be a fantastic stay. Until then, it’s hard to fully recommend unless you value the location far more than the service.

Stayed 7 nights in Nov 2025

8/10 Good

Elizabeth, San Diego

29 Nov 2025

Liked: Amenities, property conditions & facilities

So many different options. Every day we did something different

Stayed 5 nights in Nov 2025

10/10 Excellent

Alejandro

Travelled with family

29 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Instalaciones y servicio muy bueno.

Stayed 4 nights in Nov 2025

6/10 Okay

Nishant

Travelled with family

29 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good place for family except poorly managed restaurants… every day same food. Seats are not available even after prior reservation ( Copal ) and poor service at Copal. Other restaurants great service but very less variety of food. Same food everyday. A good place which can be made great place with better planning.

Stayed 5 nights in Nov 2025

6/10 Okay

Mesene

Travelled with family

28 Nov 2025

Liked: Cleanliness, property conditions & facilities

Difficult to get reservations.at any restaurants. Food at the buffet are limited and below average.

Stayed 4 nights in Nov 2025

6/10 Okay

MARCOS r

Travelled with family, Travelled with family and small children

26 Nov 2025

Liked: Cleanliness

Hotel Condition – 7/10 The resort is clean and modern, but be prepared for long walks between areas. If you’re at the middle pool (the one with the obstacle course), getting back to the lobby takes a while since you either have to cross the bridge or walk all the way around the right side of the pool. 🍽️ Food – 5/10 The food was average. I wasn’t able to try several restaurants — The Butcher, Bao, Copal, Black Iron, and Chez Moi — because they were fully booked all week. I’d definitely recommend making reservations before arriving. 🤵 Service – 5/10 Service felt slow and inconsistent. Many employees lacked urgency, and wait times were long for almost everything, especially ordering food by the pool, which took over an hour each time. 🏖️ Beach – 1.5/10 The beach was the most disappointing part: murky water, no waves, and fewer than 10 shaded seats. ⭐ Overall Overall, this hotel needs a lot of work. I was expecting a huge difference from what I experienced. They need: • More employees • Faster, more attentive service • Staff with more charisma and energy

Stayed 4 nights in Nov 2025

10/10 Excellent

Vyacheslav

Travelled with family

26 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful lovely and amazing

Stayed 8 nights in Nov 2025

2/10 Terrible

Ashley

Travelled with group

26 Nov 2025

Disliked: Cleanliness, property conditions & facilities

Terrible all inclusive. We were a group of 11 girls celebrating a 40th birthday and 5 girls had food poisoning. They seriously lack basic hygiene for food prep, as this is mentioned in several other reviews dating months back (which we did not see until returning). 90% of the staff are rude and do not care at all. Many do not speak any English. The bars close at 11pm!! You have to walk a mile to the other end of the resort to their club if you want any drinks past 11pm. The adult pool is boring and zero entertainment! This resort fell extremely short for our trip and I wouldn’t recommend it at all. There is NO beach, the water there is full of seaweed and looks muddy. The resort staff also begin projects at 11pm, with scaffolding pulled out and blocking the halls, painting, power tools etc. They try to upcharge you on everything, I’ve never been to an all inclusive that does that. I would never return to this property and unless you want to have a sore stomach the entire trip, I would avoid like the plague.

Stayed 4 nights in Nov 2025

10/10 Excellent

Kayla

Travelled with family

26 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was perfect from start to finish. No complaints whatsoever. All staff were super friendly and attentive. They made things easy from start to finish. All food was great as well. Definitely recommend!

Stayed 5 nights in Nov 2025

10/10 Excellent

Michael Jackson

26 Nov 2025

Liked: Amenities, property conditions & facilities

Spacious rooms, a abundance of food, drinks and amenities, extremely pleasant and responsive staff, music all day

Stayed 5 nights in Nov 2025

10/10 Excellent

Billy

Travelled with family

25 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Every single amenity stood out

Stayed 5 nights in Nov 2025

2/10 Terrible

Manmeet

24 Nov 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Jason

24 Nov 2025

Liked: Cleanliness, staff & service, amenities

Room was amazing

Stayed 3 nights in Nov 2025

8/10 Good

Julie, Modesto

Travelled with group

24 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort is huge and pristine. It has pools that span the whole resort. Every room has a balcony with an ocean view, which is amazing. The food was top tier and the drinks were great! We didn’t do much other than hang by the adult pool and eat, but the service was great. There wasn’t a lot of entertainment at the adult pool like other resorts have and the DJ was hit or miss with the music but the pool staff was amazing and very attentive. I would definitely return!

Stayed 3 nights in Nov 2025

10/10 Excellent

Joneka

Travelled with family and small children

24 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean great staff

Stayed 2 nights in Nov 2025

10/10 Excellent

Anne

Travelled with family

23 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The service stood out. Everyone was so helpful and did an amazing job

Stayed 4 nights in Nov 2025

6/10 Okay

ALI

Travelled with family and small children

23 Nov 2025

Liked: Staff & service, amenities

food options were good. property didn’t look like a 2 years old property. bowling and arcade and other stuff are not part of the all inclusive pkg. i think its misleading on their advertising. not enough shows and activities for night time for ppl with kids

Stayed 7 nights in Nov 2025

10/10 Excellent

DAISY JANE

23 Nov 2025

Liked: Cleanliness, property conditions & facilities

Everything! My family enjoyed our stay. I wish we could stay longer. Definitely coming back!

Stayed 3 nights in Nov 2025

10/10 Excellent

Andrea

22 Nov 2025

Stayed 3 nights in Nov 2025

AVA Resort Cancun - All Inclusive

Choose dates to view prices

Photo gallery for AVA Resort Cancun - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

View all photos for Suite, 2 Bedrooms (Panoramic, King & King)

Suite, 2 Bedrooms (Panoramic, King & King)

View all photos for F&F Sundeck Suite

F&F Sundeck Suite

View all photos for Panoramic Suite, 2 Bedrooms

Panoramic Suite, 2 Bedrooms

View all photos for Suite, Oceanfront (F&F)

Suite, Oceanfront (F&F)

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse)

View all photos for Suite, Oceanfront (Central)

Suite, Oceanfront (Central)

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala)

View all photos for Room, Oceanfront (Couples)

Room, Oceanfront (Couples)

View all photos for Oceanfront King Accesible

Oceanfront King Accesible

View all photos for Room, Oceanfront (Central)

Room, Oceanfront (Central)

View all photos for Panoramic Suite, 3 Bedrooms

Panoramic Suite, 3 Bedrooms

View all photos for Panoramic Suite, 4 Bedrooms

Panoramic Suite, 4 Bedrooms

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

Suite, 1 Bedroom, Oceanfront (Gala)

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Room, 1 King Bed with Sofa bed, Oceanfront

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse)

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About this property

AVA Resort Cancun - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Water activities

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

You need to know

We should mention