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AVA Resort Cancun - All Inclusive

5.0 star property
VIP Access

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Photo gallery for AVA Resort Cancun - All Inclusive

Suite, Oceanfront (F&F) | Free minibar, in-room safe, desk, blackout curtains
Reception
Suite, Oceanfront (Central) | Bathroom | Rainfall showerhead, hair dryer, bathrobes, towels
Restaurant
6 outdoor pools, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Delfines Beach
    ‪18 min drive‬
  • Place, Moon Palace Golf Club
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront | Free minibar, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(33 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Panoramic, King & King)

View from room

Suite, 2 Bedrooms (Panoramic, King & King)

  • Ocean view
  • 123 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for F&F Sundeck Suite

F&F Sundeck Suite | Terrace/patio

F&F Sundeck Suite

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Panoramic Suite, 2 Bedrooms

View from room

Panoramic Suite, 2 Bedrooms

  • Ocean view
  • 122 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (F&F)

Suite, Oceanfront (F&F) | View from room

Suite, Oceanfront (F&F)

8.6 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse) | Free minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Penthouse)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 155 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala) | Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, Oceanfront (Gala)

  • Ocean view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room, Oceanfront (Couples)

Room, Oceanfront (Couples) | Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Couples)

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oceanfront King Accesible

Free minibar, in-room safe, desk, blackout curtains

Oceanfront King Accesible

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, 3 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 3 Bedrooms

  • Ocean view
  • 167 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds
  • Free Wi-Fi

View all photos for Panoramic Suite, 4 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 4 Bedrooms

  • Ocean view
  • 166 sq m
  • 4 bedrooms
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

View from room

Suite, 1 Bedroom, Oceanfront (Gala)

  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(55 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse) | Living area | 65-inch LED TV with cable channels, tablet, pay films

Suite, 2 Bedrooms (Penthouse)

  • Ocean view
  • 168 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

AVA Resort Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at AVA Resort Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants. Change of towels is available on request
AVA Resort Cancun - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at AVA Resort Cancun - All Inclusive, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free valet parking, plus 6 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Drinking and dining options include 14 restaurants, 2 coffee shops/cafes, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park or swim in the 6 outdoor pools
  • Indulge with body treatments, deep-tissue massages or facials at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, kayaking and yoga classes
  • 8 minutes by car from Riviera Cancun Golf Resort and 12 minutes from Delfines Beach
AVA Resort Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of AVA Resort Cancun - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness centre are also featured at the luxury AVA Resort Cancun - All Inclusive. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cancun property.

AVA Resort Cancun - All Inclusive has 14 restaurants on site.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping centre
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AVA Resort Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-004237/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

AVA Resort Cancun - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 704 out of 1189 reviews
Rating 8 - Good. 218 out of 1189 reviews
Rating 6 - Okay. 135 out of 1189 reviews
Rating 4 - Poor. 56 out of 1189 reviews
Rating 2 - Terrible. 76 out of 1189 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Paula Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean and the views were great.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, ocean view and great food
Sunrise view from room
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was better than any other all inclusive resort
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, the service was great, and food was excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Binkun

Liked: Cleanliness, property conditions & facilities
One of the best hotel we stayed in Mexico
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Lashanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, spacious property
Escape Room was super fun!
Ube Donut
Dinner!!!
Breaky anyone?
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and drinks. Staff was super friendly specially juan by the pool bar excellent
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sunita

Liked: Cleanliness, amenities, property conditions & facilities
great place for family and kids. will visit again
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food and nice staff. I just wished for few palm trees on the beach but other than that a great resort for fun vacation with kids.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (family of 4) stayed at this resort in the F&F Suite and had an awesome experience. The property is extremely well maintained and clean, service was incredible from all staff, and there is so much to do. Highly recommend for family vacation.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

PHUOC BA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, kind staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Shanise

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, great service and good food
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Latoya

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and our room was cleaned daily. This resort has the most amazing restaurants and food!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anuj

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort with the friendliest people!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jenaya

Liked: Cleanliness, amenities, property conditions & facilities
excellent service and food would def return
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nicolae

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was extremely clean and beautiful. Staff alway had a smile on their face and were happy to help with anything you needed. Lots of options for food throughout the resort. The steaks were great and the wings at the pool were fantastic.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Food was good.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort plenty to choose from
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MANDEEP

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, modern resort with spacious, clean rooms and amazing views. The food was tasty with good variety, the pools were fantastic, and the staff were friendly and helpful throughout our stay.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Luis Manuel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is huge and has a lot of amenities. However service is kind of slow and food is not that great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Akeesh

Liked: Cleanliness, amenities
Lots of activities for kids and adults alike staff was very very friendly and made sure we was well taken care off facility is very well kept the food and drinks are very good. We took a quick 2 night stay for my sons birthday and the staff ensured he had a great time will definitely book again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Serenah

Liked: Cleanliness, property conditions & facilities
i loved our stay here, Sam did amazing helping me throughout my trip. I can’t wait to visit again(:
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

EUN SIK

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and clean room
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere, great staff delicious food
Stayed 13 nights in Dec 2025