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Grand Oasis Palm - All Inclusive

4.5 star property

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Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Outdoor pool, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach towels
8 bars/lounges, swim-up bar, beach bar
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪7 min walk‬
  • Langosta Beach
    ‪12 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Limited View NRF

Minibar, in-room safe, blackout curtains, soundproofing

Standard Limited View NRF

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, blackout curtains, soundproofing

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room

  • 28 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Limited View

Minibar, in-room safe, blackout curtains, soundproofing

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool

Grand Oasis Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Parking included
3.0 out of 5, (1550)
The price is €274
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Grand Oasis Cancun - All Inclusive

About this property

Grand Oasis Palm - All Inclusive

Luxury property on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Grand Oasis Palm - All Inclusive offers 221 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is open daily.
During your stay at Grand Oasis Palm - All Inclusive, you're just a quick walk from Playa Tortugas. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 7 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the outdoor pool
  • Indulge with facials, manicures and pedicures or body treatments at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes kayaking and a playground
  • Within a 15-minute walk of Playa Tortugas and Langosta Beach
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm - All Inclusive such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi. This Art Deco property also offers an outdoor pool, a children's pool and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Grand Oasis Palm - All Inclusive has 7 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Football
Children's club

Lessons/classes/games

Aerobics
Dancing

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 297 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 125 out of 1004 reviews
Rating 2 - Terrible. 187 out of 1004 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maria D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice but in the Mexican restaurant they were very mean attending us and rude
Stayed 3 nights in Dec 2024

6/10 Okay

Cristian

Liked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Arely

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The one thing I did not like was the constant selling they did. We kept saying no to the membership they offer and kept trying to show us other things. It was a waste of time and last half of the day when we could have been out doing something else.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexsis

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee, beautiful property, poor beach and very limited food choices.
Stayed 5 nights in Dec 2024

6/10 Okay

Briana Yaneth

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Kids pool needs a major remodel
Stayed 3 nights in Nov 2024

6/10 Okay

Zuleika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

AnNy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing.
Stayed 4 nights in Nov 2024

6/10 Okay

Shandi

Travelled with family, Travelled with family and small children
Liked: Staff & service
We enjoyed our stay. We had a misty smell in our room though so they brought in an air puriier we ran the whole time sucked a ton of moosture lit and got the smell away. Food was decent but didnt compare to riu emerald bay in mazatlan. Staff was friendly and helpful. We booked our tours through david who was in thr send lobby close to elevators he was amazing! We stayed 10 days and did lots the pools were great the kids spent a lot of time there. Wouldnt return to this property if we went back to cancun though.
Stayed 10 nights in Nov 2024

8/10 Good

Abel

Liked: Cleanliness, staff & service
.
Stayed 5 nights in Nov 2024

6/10 Okay

karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Marisol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lots of mold, also smells like mold, rooms are not that clean, and water smells like drain water. Pools are the only nice thing
Stayed 2 nights in Nov 2024

2/10 Terrible

Valentin Ruiz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not recommending this hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Glorivel, BRONX

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were good and facilities were always clean. We did not have problems booking the restaurants as we traveled during "low" season. Someone said during summer months it's too crowed but that was not our experience. Loved the cafe and the pools. I wish there were restaurants with direct sea view but there is none as you would have to pay for the other resort to enjoy that
Stayed 5 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Jamie, carthage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the upgrades. Staff is always very friendly and helpful. Dont enjoy child playing in sand with many cigarette filters found in sand.
Stayed 4 nights in Oct 2024

6/10 Okay

Vasily

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Sewer smell outside, air conditioner, was not properly working in all resort-water was leaking all over. On rainy days they are not prepared for water all over inside and outside over 12 inches of water, we saw people falling from Slicky floors, we had to take shoes off just to go to restaurant where our reservation was made because they were was gonna charge us $200 for not going. All rooms needs to be completely remodeled because faucets are leaking. Sewer doesn’t work properly. All wood furniture stinks so bad because it’s over 30 years old already. I saw a lot of dirty glasses for juices in buffet. Looks like nobody cares about it, I told waitress about it. Sand on the beach was always dirty, no one looks like cared about. It was too much piles of the seaweed needed to be taken away.
Stayed 9 nights in Oct 2024

2/10 Terrible

Vitaly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Need more cleaning everything is old
Stayed 7 nights in Oct 2024

8/10 Good

Leticia Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come and go as we please. Friendly staff!
Stayed 4 nights in Oct 2024

6/10 Okay

Trudi Petronella Anna

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Need maintenance
Stayed 8 nights in Oct 2024

8/10 Good

Migdalia E

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This was really good place for a family of 5. Overall we all enjoyed ourselves. The kids said the food was "mid" and I have to agree. The room was also very basic. We're not boujee so we made the best of it. The shows, and kids club were great. I highly reccomend getting a massage at the spa, booking an excursion to Chichen Itza and a Centoe, and taking the bus or scooters around to explore outside the resort. Our favorite thing was when we booked the pirate ship. Also be prepared to be approached everywhere you go, to sign up for a tour of some sort, or purchase something. This wasn't our first time in Cancun, so we already knew that. We politely declined most of it. But I will say that the people here are mostly friendly and are some of the hardest working people I've I've met. Tip them. It makes a difference in their lives. Would we go back? To Cancun, yes. At an Oasis hotel? Yes.
Stayed 7 nights in Oct 2024

4/10 Poor

Roberto

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Carmen

Stayed 1 night in Oct 2024

8/10 Good

Cecilia Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was good but old and some of the staff kind of rude but its ok .. its more good than bad !!
Stayed 3 nights in Sep 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024